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Business Process Management Journal, Volume 17
Volume 17, Number 1, 2011
- Michael H. Small, Mahmoud M. Yasin, Jafar Alavi:
Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms. 6-20 - A. H. M. Shamsuzzoha:
Modular product architecture for productivity enhancement. 21-41 - Massimo Bertolini
, Maurizio Bevilacqua
Business process re-engineering in healthcare management: a case study. 42-66 - Ahmadreza Shekarchizadeh, Amran Rasli, Huam Hon-Tat
SERVQUAL in Malaysian universities: perspectives of international students. 67-81 - Zuopeng Justin Zhang
Customer knowledge management and the strategies of social software. 82-106 - Yohanes Kristianto
Advanced planning and scheduling with collaboration processes in agile supply and demand networks. 107-126 - Yvonne Lederer Antonucci, Richard J. Goeke:
Identification of appropriate responsibilities and positions for business process management success: Seeking a valid and reliable framework. 127-146 - Faramak Zandi, Madjid Tavana:
A fuzzy multi-objective balanced scorecard approach for selecting an optimal electronic business process management best practice (e-BPMBP). 147-178
Volume 17, Number 2, 2011
- Gaby Doebeli, Ron Fisher, Rod Gapp
Using BPM governance to align systems and practice. 184-202 - Gregor Zellner:
A structured evaluation of business process improvement approaches. 203-237 - Gunjan Soni, Rambabu Kodali:
A critical analysis of supply chain management content in empirical research. 238-266 - Markus Kohlbacher, Stefan Gruenwald:
Process orientation: conceptualization and measurement. 267-283 - Payam Hanafizadeh
Process selection in re-engineering by measuring degree of change. 284-310 - Sherry Finney:
Stakeholder perspective on internal marketing communication: An ERP implementation case study. 311-331 - Mário Franco
Competitive intelligence: a research model tested on Portuguese firms. 332-356 - Jan vom Brocke, Theresa Sinnl:
Culture in business process management: a literature review. 357-378
Volume 17, Number 3, 2011
- Björn Niehaves, Ralf Plattfaut
Collaborative business process management: status quo and quo vadis. 384-402 - Rudrajeet Pal
Aligning critical success factors to organizational design: A study of Swedish textile and clothing firms. 403-436 - Evangelos L. Psomas, Christos V. Fotopoulos, Dimitris Kafetzopoulos:
Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies. 437-460 - Melissa Cheung, Jan Hidders
Round-trip iterative business process modelling between BPA and BPMS tools. 461-494 - C. Annamalai, T. Ramayah
Enterprise resource planning (ERP) benefits survey of Indian manufacturing firms: An empirical analysis of SAP versus Oracle package. 495-509 - Tugrul U. Daim, Matthew Letts, Mark Krampits, Rabah Khamis, Pranabesh Dash, Mitali Monalisa, Jay Justice:
IT infrastructure refresh planning for enterprises: a business process perspective. 510-525 - H. S. Hassan, Essam Shehab
Recent advances in e-service in the public sector: state-of-the-art and future trends. 526-545 - Ross Brown
Using virtual worlds for collaborative business process modeling. 546-564
Volume 17, Number 4, 2011
- Morad Benyoucef, Craig E. Kuziemsky, Amir Afrasiabi Rad
Modeling healthcare processes as service orchestrations and choreographies. 568-597 - Oscar Barros, Cristian Julio:
Enterprise and process architecture patterns. 598-618 - Rajesh K. Singh:
Developing the framework for coordination in supply chain of SMEs. 619-638 - Tom R. Eikebrokk
Understanding the determinants of business process modelling in organisations. 639-662 - Prodromos D. Chatzoglou, Anastasios D. Diamantidis
Aligning IT, strategic orientation and organizational structure. 663-687
Volume 17, Number 5, 2011
- Paul B. Cragg, Annette M. Mills:
IT support for business processes in SMEs. 697-710 - Antti Nurmi, Petri Hallikainen, Matti Rossi:
Emerging evaluation processes in consortium-based outsourced system development. 711-731 - Martin Gersch, Michael Hewing, Bernd Schöler:
Business Process Blueprinting - an enhanced view on process performance. 732-747 - Kênia Soares Sousa, Hildeberto Mendonça, Amandine Lievyns, Jean Vanderdonckt
Getting users involved in aligning their needs with business processes models and systems. 748-786 - Axel Winkelmann, Burkhard Weiß:
Automatic identification of structural process weaknesses in flow chart diagrams. 787-807 - Petra Schubert, Susan P. Williams
A framework for identifying and understanding enterprise systems benefits. 808-828 - Nils Urbach
Determining the improvement potentials of employee portals using a performance-based analysis. 829-845 - Tim Jacks, Prashant Palvia, Richard A. M. Schilhavy, Lei Wang:
A framework for the impact of IT on organizational performance. 846-870
Volume 17, Number 6, 2011
- Alison Parkes
A challenging success: a process audit perspective on change. 876-897 - Purnima S. Sangle, Preety Awasthi
Consumer's expectations from mobile CRM services: a banking context. 898-918 - Shahin Dezdar
Examining ERP implementation success from a project environment perspective. 919-939 - Wai Peng Wong
Supply chain management, knowledge management capability, and their linkages towards firm performance. 940-964 - Jan vom Brocke, Alexander Simons, Andrea Herbst, René Derungs, Stefan Novotny:
The business drivers behind ECM initiatives: a process perspective. 965-985 - Sanjay Bhasin:
Performance of organisations treating lean as an ideology. 986-1011 - Elena Gospodarevskaya, Leonid Churilov:
Process performance indicators in redesigning the patient care process. 1012-1038
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