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Marlene Amorim

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2020 – today

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2024
[c22]
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Gabriel Silva, Mário Rodrigues, António J. S. Teixeira, Marlene Amorim:
First assessment of Graph Machine Learning approaches to Portuguese Named Entity Recognition. PROPOR 2024: 563-567
2023
[j5]
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  - journals/sensors/NetoAGAFA23
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Geraldo Cardoso de Oliveira Neto, Sidnei Alves de Araújo, Robson Aparecido Gomes, Dário Henrique Alliprandini, Fabio Richard Flausino, Marlene Amorim:
Simulation of Electronic Waste Reverse Chains for the Sao Paulo Circular Economy: An Artificial Intelligence-Based Approach for Economic and Environmental Optimizations. Sensors 23(22): 9046 (2023)
[c21]
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Gabriel Silva, Mário Rodrigues, António Teixeira, Marlene Amorim:
A Framework for Fostering Easier Access to Enriched Textual Information. SLATE 2023: 2:1-2:14
2022
[j4]
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Margarida Lucas, Pedro Bem-Haja, Sandra Santos, Hugo Figueiredo, Marta Ferreira Dias, Marlene Amorim:
Digital proficiency: Sorting real gaps from myths among higher education students. Br. J. Educ. Technol. 53(6): 1885-1914 (2022)
[c20]
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António Rocha, Fernando Romero, Daniel Miranda, Marlene Amorim, Rui M. Lima:
Quality management practices to direct and control the accomplishment of project objectives in R&D units. CENTERIS/ProjMAN/HCist 2022: 36-43
2021
[j3]
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João Reis, Marlene Amorim, Nuno Melão, Yuval Cohen, Jóana Cósta:
Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces. Inf. 12(3): 122 (2021)
[c19]
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António Rocha, Fernando Romero, Manuela Cunha, Rui M. Lima, Marlene Amorim:
A Preliminary Analysis of the Use of Valuation Methods by Technology Transfer Offices. ICE-B 2021: 136-143
[c18]
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António Rocha, Fernando Romero, Rui M. Lima, Marlene Amorim, Manuela Cruz-Cunha:
Technology Transfer and Valuation Methods in Use by University Technology Transfer Offices. ICETE (Selected Papers) 2021: 51-66
[c17]
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  - conf/ofc/RodriguesRPBAT21
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Cláudio Rodrigues, Francisco Rodrigues, Cátia Pinho, Nuno Bento, Marlene Amorim, António Luis Jesus Teixeira:
25 and 50G Optical Access Network Deployment Forecasts using Bi-Logistic curves. OFC 2021: 1-3
[c16]
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  - conf/teem/EncarnacaoRDA21
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Renato Encarnação, Jessica Reuter, Marta Ferreira Dias, Marlene Amorim:
Gamification as a driver of motivation in the organizations: A Bibliometric Literature Review. TEEM 2021: 167-172
2020
[c15]
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  - conf/dione/MiguelMRA20
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Paulo A. Cauchick Miguel, Suzana R. Moro, Roberto Miguel Fuentes Rivera, Marlene Amorim:
Data Management Plan in Research: Characteristics and Development. DIONE 2020: 3-14
[c14]
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  - conf/educon/RiveraMJAG20
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Roberto Miguel Fuentes Rivera, Rui Francisco Martins Marçal, Milton Vieira Junior, Marlene Amorim, Gil Eduardo Guimarães:
Third Sector Institutions associated to education areas in Brazil and their impact in curricular references for modernizing industrial engineering courses: A case study. EDUCON 2020: 1462-1470
[c13]
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Jorge Henrique O. Silva, Glauco Henrique de Sousa Mendes, Paulo A. Cauchick Miguel, Marlene Amorim:
Customer Experience Literature Analysis Based on Bibliometry. IESS 2020: 3-20
[c12]
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  - conf/icexss/CohenRA20
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Yuval Cohen, João Reis, Marlene Amorim:
Empirical Analysis of Call Center Load & Service Level for Shift Planning. IESS 2020: 79-91
[c11]
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  - conf/icexss/RoseteSSRA20
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Ana Rosete, Bárbara Soares, Juliana Salvadorinho, João Reis, Marlene Amorim:
Service Robots in the Hospitality Industry: An Exploratory Literature Review. IESS 2020: 174-186
[c10]
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  - conf/teem/ReuterDAFV20
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Jessica Reuter, Marta Ferreira Dias, Marlene Amorim, Cláudia Figueiredo, Claudia Veloso:
How to create Educational Escape rooms? Strategies for creation and design. TEEM 2020: 694-698
[c9]
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  - conf/worldcist/ReisACR20
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João Reis, Marlene Amorim, Yuval Cohen, Mário Rodrigues:
Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review. WorldCIST (1) 2020: 222-233

2010 – 2019

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2018
[c8]
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  - conf/icexss/ReisAM18
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João Reis, Marlene Amorim, Nuno Melão:
Omni-Channel Service Architectures in a Technology-Based Business Network: An Empirical Insight. IESS 2018: 31-44
[c7]
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Marlene Amorim, Fatemeh Bashashi Saghezchi, Maria João Rosa, Pedro Pombo:
Investigating the Alignment Between Web and Social Media Efforts and Effectiveness: The Case of Science Centres. IESS 2018: 289-302
[c6]
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João Reis, Marlene Amorim, Nuno Melão, Patrícia Matos:
Digital Transformation: A Literature Review and Guidelines for Future Research. WorldCIST (1) 2018: 411-421
2017
[c5]
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João Reis, Marlene Amorim, Nuno Melão:
New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon? IESS 2017: 51-63
[c4]
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  - conf/soli/ReisAM17
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João Reis, Marlene Amorim, Nuno Melão:
Omni-channel service operations: Building technology-based business networks. SOLI 2017: 96-101
2016
[j2]
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  - journals/jossr/AmorimLMP16
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Marlene Amorim, Alejandro Lago, Philip Moscoso, Eduardo Prieto:
Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse. J. Serv. Sci. Res. 8(1): 1-39 (2016)
[c3]
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Liliana Ávila, Marlene Amorim:
Service Operations Decisions in Hybrid Organizations: Towards a Research Agenda. IESS 2016: 277-286
2015
[j1]
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Rui Sousa, Marlene Amorim, Elliot Rabinovich, Anníbal C. Sodero:
Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter? Decis. Sci. 46(3): 623-657 (2015)
[c2]
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João Reis, Marlene Amorim, Nuno Melão:
Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations. IESS 2015: 289-300
[c1]
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Marlene Amorim, Fatemeh Bashashi Saghezchi:
Exploring Opportunities to Improve Retail Store Quality Using RSQS. IESS 2015: 340-350

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