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"Annotating Customer-Oriented Behaviour in Call Centre Sales Dialogues."
Jutta Stock, Volha Petukhova, Dietrich Klakow (2024)
- Jutta Stock, Volha Petukhova, Dietrich Klakow:
Annotating Customer-Oriented Behaviour in Call Centre Sales Dialogues. LREC/COLING 2024: 1197-1208
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