default search action

combined dblp search
author search
venue search
publication search

ask others

"A proposal of a procedure for evaluating individual's expectations and ..."

Vanessa B. S. Silva, Fernando Schramm, Danielle Costa Morais (2014)

> Home

Details and statistics

DOI: 10.1109/SMC.2014.6974478

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-15

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/smc/SilvaSM14
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/smc/SilvaSM14
Vanessa B. S. Silva, Fernando Schramm, Danielle Costa Morais:
A proposal of a procedure for evaluating individual's expectations and perceptions based on SERVQUAL. SMC 2014: 3537-3541

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.