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"Customer satisfaction and competitiveness in the Chinese E-retailing: ..."

Nachiappan Subramanian et al. (2014)

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DOI: 10.1016/J.ESWA.2013.07.012

access: closed

type: Journal Article

metadata version: 2017-06-29

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  - https://dblp.org/rec/journals/eswa/SubramanianGYCN14
Nachiappan Subramanian, Angappa Gunasekaran, Jie Yu, Jiang Cheng, Kun Ning:
Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors. Expert Syst. Appl. 41(1): 69-80 (2014)

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