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"Understanding the WOM behaviour of e-service users: an empirical study in ..."
Hongxiu Li, Reima Suomi (2016)
- Hongxiu Li, Reima Suomi:
Understanding the WOM behaviour of e-service users: an empirical study in online travel services. Int. J. Netw. Virtual Organisations 16(3): 221-235 (2016)
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