Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt. - Dreyling, Richard Michael; Tammet, Tanel; Pappel, Ingrid (SN Comput. Sci., 2024)

A Digital Collaborative Platform for the Silver Economy: Functionalities Required by Stakeholders in a Multinational Baltic Sea Region Project. - Butt, Sidra Azmat; Suran, Shweta; Pappel, Ingrid; Smærup, Michael; Krimmer, Robert; Draheim, Dirk (Digit. Gov. Res. Pract., 2023)

Exploring EU e-Delivery Integration for Enabling Interregional Innovation through the SilverHub Platform. - Jackson, Eric Blake; Kivimäki, Petteri; Pappel, Ingrid; Yahia, Sadok Ben (2023)

Digital Transformation Insights from an AI Solution in Search of a Problem. - Dreyling, Richard Michael; Tammet, Tanel; Pappel, Ingrid (2023)

e-Governance education for sustainable development: prioritising sustainable development goals and building capabilities to drive progress. - Labanava, Alena; Liiv, Innar; Pappel, Ingrid (2023)

Exploring the Functionalities and Evaluation of the Digital Silver Hub: A Collaborative Platform for Innovative Solutions in the Silver Economy. - Butt, Sidra Azmat; Pappel, Ingrid; Draheim, Dirk (2023)

E-Court System Evaluation through the User's Perspective: Applying the End-User Computing Satisfaction (EUCS) Model. - Ahmed, Rozha K.; Ahmed, Omer; Pappel, Ingrid; Draheim, Dirk (2022)

Capacity Building in Government: Towards Developing a Standard for a Functional Specialist in AI for Public Services. - Labanava, Alena; Dreyling, Richard Michael; Mortati, Marzia; Liiv, Innar; Pappel, Ingrid (2022)

Artificial Intelligence Use in e-Government Services: A Systematic Interdisciplinary Literature Review. - Dreyling, Richard Michael; Tammet, Tanel; Pappel, Ingrid (2022)

The Role of Digital Transformation in Fostering Transparency: An e-Court System Case Study. - Ahmed, Rozha K.; Ahmed, Omer; Pappel, Ingrid; Reitsakas, Aleksander; Draheim, Dirk (2022)

The e-LocGov Model for Introducing e-Governance into Local Governments: An Estonian Case Study. - Pappel, Ingrid; Tsap, Valentyna; Draheim, Dirk (IEEE Trans. Emerg. Top. Comput., 2021)

Educating Future Digital Leaders: Developing e-Governance Curriculum in Estonia and Ukraine. - Morze, Nataliia; Makhachashvili, Rusudan; Mosiashvili, Gvantsa; Pappel, Ingrid (2021)

A Legal Framework for Digital Transformation: A Proposal Based on a Comparative Case Study. - Ahmed, Rozha K.; Muhammed, Khder H.; Qadir, Awat O.; Arif, Soran I.; Lips, Silvia; Nyman-Metcalf, Katrin; Pappel, Ingrid; Draheim, Dirk (2021)

Bringing Innovation Towards Efficient Policy-making in ICT-enabled Service Provision for Senior Citizens. - Liutkevicius, Merilin; Gelashvili, Teona; Pappel, Ingrid (2021)

A Historical Analysis on Interoperability in Estonian Data Exchange Architecture: Perspectives from the Past and for the Future. - Jackson, Eric Blake; Dreyling, Richard; Pappel, Ingrid (2021)

Overcoming Challenges in the Silver Economy by Connecting Services in the Silver Hub: The tool to provide the basis for the Innovative Solutions. - Kangilaski, Taivo; Butt, Sidra Azmat; Pappel, Ingrid; Kangilaski, Erik (2021)

Social, Legal, and Technical Considerations for Machine Learning and Artificial Intelligence Systems in Government. - Dreyling, Richard; Jackson, Eric Blake; Tammet, Tanel; Labanava, Alena; Pappel, Ingrid (2021)

Maturity Model for Automatization of Service Provision and Decision-Making Processes in Municipalities. - Pappel, Ingmar; Gelashvili, Teona; Pappel, Ingrid (2021)

A Knowledge Map for ICT Integration in the Silver Economy. - Butt, Sidra Azmat; Elhadjamor, Emna A.; Pappel, Ingrid; Õunapuu, Enn; Draheim, Dirk (2020)

Automatization of Cross-Border Customs Declaration: Potential and Challenges - A Case Study of the Estonian Customs Authority. - Liutkevicius, Markko; Pappel, Karl Ivory; Butt, Sidra Azmat; Pappel, Ingrid (2020)

On the Narratives and Background Narratives of e-Government. - Draheim, Dirk; Pappel, Ingrid; Lauk, Mihkel; McBride, Keegan; Misnikov, Yuri; Nagumo, Takehiko; Lemke, Florian; Hartleb, Florian (2020)

Enhancement of the e-Invoicing Systems by Increasing the Efficiency of Workflows via Disruptive Technologies. - Gunaratne, Hiruni; Pappel, Ingrid (CoRR, 2020)

The Impact of the Single Digital Gateway Regulation from the Citizens' Perspective. - Bhattarai, Rakshya; Pappel, Ingrid; Vainsalu, Heiko; Yahia, Sadok Ben; Draheim, Dirk (2019)

Stage Models for Moving from E-Government to Smart Government. - Lemke, Florian; Taveter, Kuldar; Erlenheim, Regina; Pappel, Ingrid; Draheim, Dirk; Janssen, Marijn (2019)

Designing Effective Chatbot Solutions for the Public Sector: A Case Study from Ukraine. - Petriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2019)

Factors Affecting e-ID Public Acceptance: A Literature Review. - Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2019)

Designing an Effective Long-Term Identity Management Strategy for a Mature e-State. - Lips, Silvia; Aas, Krista; Pappel, Ingrid; Draheim, Dirk (2019)

Aspects of Personal Data Protection from State and Citizen Perspectives - Case of Georgia. - Tsulukidze, Mariam; Nyman-Metcalf, Katrin; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2019)

A Framework for the Adoption of Blockchain Technology in Healthcare Information Management Systems: A Case Study of Nigeria. - Azogu, Irene; Norta, Alex; Pappel, Ingrid; Longo, Justin; Draheim, Dirk (2019)

On Existing Trends towards Creation of a Holistic Socio-technical Approach to e-Governance. - Kosenkov, Alexander; Pappel, Ingrid; Draheim, Dirk (2019)

The Private Sector's Role in e-Government from a Legal Perspective. - Lõhmus, Kaisa; Nyman-Metcalf, Katrin; Ahmed, Rozha K.; Pappel, Ingrid; Draheim, Dirk (2019)

Exploring e-Services Development in Local Government Authorities by Means of Electronic Document Management Systems. - Pappel, Ingrid; Tsap, Valentyna; Pappel, Ingmar; Draheim, Dirk (2018)

Key Factors in Coping with Large-Scale Security Vulnerabilities in the eID Field. - Lips, Silvia; Pappel, Ingrid; Tsap, Valentyna; Draheim, Dirk (2018)

Implementation of Information Security in the EU Information Systems - An Estonian Case Study. - Järvsoo, Maris; Norta, Alexander; Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2018)

On the Systematic Exploitation of the Estonian Data Exchange Layer X-Road for Strengthening Public-Private Partnerships. - Paide, Karoline; Pappel, Ingrid; Vainsalu, Heiko; Draheim, Dirk (2018)

E-Residency as a Nation Branding Case. - Kimmo, Margarita; Pappel, Ingrid; Draheim, Dirk (2018)

The Data Quality Framework for the Estonian Public Sector and Its Evaluation - Establishing a Systematic Process-Oriented Viewpoint on Cross-Organizational Data Quality. - Tepandi, Jaak; Lauk, Mihkel; Linros, Janar; Raspel, Priit; Piho, Gunnar; Pappel, Ingrid; Draheim, Dirk (Trans. Large Scale Data Knowl. Centered Syst., 2017)

Systematic Digital Signing in Estonian e-Government Processes - Influencing Factors, Technologies, Change Management. - Pappel, Ingrid; Pappel, Ingmar; Tepandi, Jaak; Draheim, Dirk (Trans. Large Scale Data Knowl. Centered Syst., 2017)

The Potential of the Estonian e-Governance Infrastructure in Supporting Displaced Estonian Residents. - Thurnay, Lörinc; Klasche, Benjamin; Nyman-Metcalf, Katrin; Pappel, Ingrid; Draheim, Dirk (2017)

Driving Forces and Design of the TTÜ e-Governance Technologies and Services Master's Program. - Pappel, Ingrid; Oolu, Karin; Pappel, Ingmar; Draheim, Dirk (2017)

Key Success Factors in Introducing National e-Identification Systems. - Tsap, Valentyna; Pappel, Ingrid; Draheim, Dirk (2017)

The Digital Archiving Process in Estonia - Assessment and Future Perspectives. - Pappel, Ingrid; Oolu, Karin; Saarevet, Koit; Lauk, Mihkel; Draheim, Dirk (2017)

The Design of the Estonian Governmental Document Exchange Classification Framework. - Draheim, Dirk; Koosapoeg, Kaarel; Lauk, Mihkel; Pappel, Ingrid; Pappel, Ingmar; Tepandi, Jaak (2016)

An Overview of Digital Signing and the Influencing Factors in Estonian Local Governments. - Felt, Sigrid; Pappel, Ingmar; Pappel, Ingrid (2016)

Conception and activity directions for training and science centre supporting development of Estonian e-state technologies. - Pappel, Ingrid; Pappel, Ingmar; Saarmann, Monika (2011)

Methodology for measuring the digital capability of local governments. - Pappel, Ingmar; Pappel, Ingrid (2011)