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Ronald T. Cenfetelli

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2020 – today

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2023
[j27]
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Amir Fard Bahreini, Hasan Cavusoglu, Ronald T. Cenfetelli:
How "What you think you know about cybersecurity" can help users make more secure decisions. Inf. Manag. 60(7): 103860 (2023)
2022
[j26]
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Sameh Al-Natour, Izak Benbasat, Ron Cenfetelli:
Designing Caring and Informative Decision Aids to Increase Trust and Enhance the Interaction Atmosphere. AIS Trans. Hum. Comput. Interact. 14(1): 1-29 (2022)
[j25]
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Jin P. Gerlach, Ronald T. Cenfetelli:
Overcoming the Single-IS Paradigm in Individual-Level IS Research. Inf. Syst. Res. 33(2): 476-488 (2022)
[c20]
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Amir Fard Bahreini, Ron Cenfetelli, Hasan Cavusoglu:
The Role of Heuristics in Information Security Decision Making. HICSS 2022: 1-10
2021
[j24]
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Sameh Al-Natour, Camille Grange, Ron Cenfetelli, Izak Benbasat:
BRM: A methodology for improving the practical relevance of belief-based information technology usage theories. Inf. Manag. 58(5): 103488 (2021)
[j23]
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Sameh Al-Natour, Izak Benbasat, Ron Cenfetelli:
Designing Online Virtual Advisors to Encourage Customer Self-disclosure: A Theoretical Model and an Empirical Test. J. Manag. Inf. Syst. 38(3): 798-827 (2021)
2020
[j22]
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Colleen Carraher Wolverton, Ronald T. Cenfetelli:
An Exploration of the Drivers of Non- Adoption Behavior: A Discriminant Analysis Approach. Data Base 51(2): 54-81 (2020)
[j21]
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Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Relative Effect of the Convergence of Product Recommendations from Various Online Sources. J. Manag. Inf. Syst. 37(3): 788-819 (2020)
[j20]
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A. K. M. Najmul Islam, Ronald T. Cenfetelli, Izak Benbasat:
Organizational buyers' assimilation of B2B platforms: Effects of IT-enabled service functionality. J. Strateg. Inf. Syst. 29(1): 101597 (2020)
[j19]
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Jin P. Gerlach, Ronald T. Cenfetelli:
Constant Checking Is Not Addiction: A Grounded Theory of IT-Mediated State-Tracking. MIS Q. 44(4) (2020)
[c19]
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Amir Fard Bahreini, Hasan Cavusoglu, Ron Cenfetelli:
Role of Feedback in Improving Novice Users' Security Performance Using Construal Level and Valance Framing. ICIS 2020

2010 – 2019

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2019
[j18]
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Colleen Carraher Wolverton, Ronald T. Cenfetelli:
An Exploration of the Drivers of Non-Adoption Behavior: A Discriminant Analysis Approach. Data Base 50(3): 38-65 (2019)
[c18]
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Zhenjiao Chen, Ronald T. Cenfetelli, Izak Benbasat:
The Influence of E-Commerce Live Streaming on Lifestyle Fit Uncertainty and Online Purchase Intention of Experience Products. HICSS 2019: 1-10
2018
[j17]
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David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
The outcomes and the mediating role of the functional triad: The users' perspective. Inf. Syst. J. 28(5): 956-988 (2018)
2017
[j16]
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David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
A Two-Stage Model of Generating Product Advice: Proposing and Testing the Complementarity Principle. J. Manag. Inf. Syst. 34(3): 826-862 (2017)
[c17]
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Zhenjiao Chen, Izak Benbasat, Ronald T. Cenfetelli:
"Grassroots Internet Celebrity Plus Live Streaming" Activating IT-Mediated Lifestyle Marketing Services at e-Commerce Websites. ICIS 2017
2016
[j15]
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Jingjun (David) Xu, Ronald T. Cenfetelli, Karl Aquino:
Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer-seller context. J. Strateg. Inf. Syst. 25(1): 15-31 (2016)
[j14]
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Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli:
An Exploratory Study of the Formation and Impact of Electronic Service Failures. MIS Q. 40(1): 1-29 (2016)
[c16]
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Tian Yu, Izak Benbasat, Ronald T. Cenfetelli:
How to Design Interfaces for Product Recommendation Agents to Influence the Purchase of Environmentally-Friendly Products. HICSS 2016: 620-629
[c15]
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Lior Shmueli, Izak Benbasat, Ronald T. Cenfetelli:
A Construal-Level Approach to Persuasion by Personalization. ICIS 2016
2014
[j13]
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Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli:
Research Note - The Influences of Online Service Technologies and Task Complexity on Efficiency and Personalization. Inf. Syst. Res. 25(2): 420-436 (2014)
[j12]
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Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents. MIS Q. 38(2): 379-406 (2014)
2013
[j11]
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Ronald T. Cenfetelli, Geneviève Bassellier, Clay Posey:
The analysis of formative measurement in IS research: choosing between component-and covariance-based techniques. Data Base 44(4): 66-79 (2013)
[j10]
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Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli:
IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality. MIS Q. 37(1): 77-109 (2013)
[j9]
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Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli:
Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context. MIS Q. 37(3): 777-794 (2013)
2012
[c14]
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  - conf/amcis/SchwarzSC12
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Andrew Schwarz, Colleen Schwarz, Ronald T. Cenfetelli:
A Profile of Rejecters of Electronic Medical Record Technology. AMCIS 2012
[c13]
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  - conf/icis/KimCB12
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Tae Hun Kim, Ronald T. Cenfetelli, Izak Benbasat:
Organizational Performance with Environmental Knowledge Intensity: Resource- vs. Knowledge-Based Performance. ICIS 2012
2011
[j8]
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Ronald T. Cenfetelli, Andrew Schwarz:
Identifying and Testing the Inhibitors of Technology Usage Intentions. Inf. Syst. Res. 22(4): 808-823 (2011)
[j7]
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Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli:
The Adoption of Online Shopping Assistants: Perceived Similarity as an Antecedent to Evaluative Beliefs. J. Assoc. Inf. Syst. 12(5): 2 (2011)
[j6]
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Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty. J. Assoc. Inf. Syst. 12(11): 1 (2011)
[c12]
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Tian Yu, Izak Benbasat, Ronald T. Cenfetelli:
Toward Deep Understanding of Persuasive Product Recommendation Agents. ICIS 2011
2010
[c11]
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Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli:
Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator of Citizens' Quality Perceptions. ECIS 2010: 115
[c10]
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Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
Does Live Help Service Matter? An Empirical Test of the DeLone and McLean's Extended Model in the E-Service Context. HICSS 2010: 1-10

2000 – 2009

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2009
[j5]
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Ronald T. Cenfetelli, Geneviève Bassellier:
Interpretation of Formative Measurement in Information Systems Research. MIS Q. 33(4): 689-708 (2009)
[c9]
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Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli:
The Antecedents of Customer Self-Disclosure to Online Virtual Advisors. ICIS 2009: 2
[c8]
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David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Effect of Perceived Service Quality, Perceived Sacrifice and Perceived Service Outcome on Online Customer Loyalty. ICIS 2009: 175
2008
[j4]
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Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli:
The Effects of Process and Outcome Similarity on Users' Evaluations of Decision Aids. Decis. Sci. 39(2): 175-211 (2008)
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Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour:
Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success. Inf. Syst. Res. 19(2): 161-181 (2008)
[c7]
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Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli:
Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter? HICSS 2008: 217
[c6]
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Cagri I. Guvence-Rodoper, Izak Benbasat, Ronald T. Cenfetelli:
Adoption of B2B Exchanges: Effects of IT-Mediated Website Services, Website Functionality, Benefits, and Costs. ICIS 2008: 92
2007
[c5]
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Izak Benbasat, Ronald T. Cenfetelli, Chee-Wee Tan:
Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. ICIS 2007: 39
2006
[j2]
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Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli:
The Role of Design Characteristics in Shaping Perceptions of Similarity: The Case of Online Shopping Assistants. J. Assoc. Inf. Syst. 7(12): 34 (2006)
2005
[c4]
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Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour:
Information Technology Mediated Customer Service: A Functional Perspective. ICIS 2005
2004
[j1]
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Ronald T. Cenfetelli:
Inhibitors and Enablers as Dual Factor Concepts in Technology Usage. J. Assoc. Inf. Syst. 5(11): 16 (2004)
[c3]
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Ronald T. Cenfetelli:
An Empirical Study of the Inhibitors of Technology Usage. ICIS 2004: 157-170
2003
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Ronald T. Cenfetelli, Izak Benbasat:
Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service. AMCIS 2003: 36
2002
[c1]
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Ronald T. Cenfetelli, Izak Benbasat:
Measuring The E-commerce Customer Service Life Cycle. ECIS 2002: 696-705

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