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"An adaptive CBR model of call center systems."

Hongwei Liu et al. (2004)

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DOI: 10.1109/ICARCV.2004.1469071

access: closed

type: Conference or Workshop Paper

metadata version: 2020-03-11

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  - conf/icarcv/HongweiLYYY04
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  - https://dblp.org/rec/conf/icarcv/HongweiLYYY04
Hongwei Liu, Li Li, Yiliang Xuan, Yongbo Jiang, Qiang Yang:
An adaptive CBR model of call center systems. ICARCV 2004: 1497-1501

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