"Um Modelo para Acordo de Nível de Serviço em TI."

Sílvia Bogéa Gomes, Ricardo de Almeida Falbo, Crediné Silva de Menezes (2005)

Details and statistics

DOI: 10.5753/SBQS.2005.16163

access: open

type: Conference or Workshop Paper

metadata version: 2022-04-27

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