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"Construction of a service failure severity and recovery model."

Wen-Bao Lin (2011)

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DOI: 10.1016/J.ESWA.2011.03.093

access: closed

type: Journal Article

metadata version: 2017-05-26

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Wen-Bao Lin:
Construction of a service failure severity and recovery model. Expert Syst. Appl. 38(10): 12221-12230 (2011)

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