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"FCM-based customer expectation-driven service dispatch system."
Yen-Hao Hsieh, I-Hsuan Chen, Soe-Tsyr Yuan (2014)
- Yen-Hao Hsieh, I-Hsuan Chen, Soe-Tsyr Yuan:
FCM-based customer expectation-driven service dispatch system. Soft Comput. 18(2): 359-378 (2014)
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