Celita Mairely Celada Cifuentes, Anadely Gámez Pérez, Humberto Gámez Oliva
Introduction: Suffering was reflected at all times in the natural history of cancer, the holistic approach to the needs of patients, family members and professionals encouraged ongoing training. The continuous palliative care model allowed the design of a virtual strategy to recognize the suffering in the clinic behind the tears. The objectives were aimed at providing scientific evidence on triangular suffering and improving skills for effective support.Methods: An educational intervention was carried out using information and communication technologies (ICT) through the WhatsApp platform with the participation of 40 health professionals. The workshop was designed with a specific thematic plan with a workload of 90 hours, asynchronous virtual with national reach.Results: mostly doctors and nurses participated, as well as stomatologists and psychologists. Four fundamental components were described. Drawings were made with the theme and finally a letter was written addressed to a patient suffering from an oncological disease. The need to develop skills for support was evident: compassion and teamwork.Conclusions: Suffering is present at any time during the illness. It can affect professionals, academics, researchers, as well as patients and family members. The possibility of healing tools in which the health professional plays a therapeutic role was highlighted.
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