Dominic J. Arrow · Independent operations consultant Amsterdam / Worldwide Available for select projects

AI, in practice

AI moves fast. Useful work still takes judgement.

The models will keep changing. The harder question is what to trust, where to use it and how to keep people in control.

Seventy years
in one ascent.

Progress was never a straight line. The durable pattern is a climb from hand-written rules toward systems that learn, reason and act.

  1. 1950

    The test

    Alan Turing replaces a philosophical question with a practical one: can a machine converse indistinguishably from a person?

    Turing, Mind
  2. 1956

    The field gets a name

    The Dartmouth workshop coins artificial intelligence and sets out an audacious research programme.

    Dartmouth proposal
  3. 2012

    Deep learning lands

    AlexNet changes computer vision and proves what large neural networks, data and GPUs can do together.

    NeurIPS paper
  4. 2017

    Attention scales

    The transformer architecture makes it possible to train general language models at unprecedented scale.

    Attention Is All You Need
  5. 2022

    AI becomes a product

    ChatGPT puts a capable general interface in front of the public and changes expectations overnight.

    OpenAI
  6. NOW

    Models begin to act

    Reasoning, tools and agent loops move AI from answering questions toward completing work.

    The current frontier

Capability rises
with the harness.

Most organisations are using Level 1 and expecting Level 4 outcomes. The model matters. What surrounds it determines the result.

  1. 01The chat window
    Frontier model

    Turn these rough notes into a clear proposal.

    Here is a structured proposal with the priorities, scope and next steps…

    Prompt engineering

    Where everyone starts: AI that answers. Simple, safe and built for the masses. How you ask changes what you get back.

  2. 02The terminal
    dominic@arrow: ~/work

    ~/work $ claude

    Welcome back.

    read the contract, flag risky clauses

    ● reading contract.pdf … 3 clauses flagged

    Context engineering

    AI that acts under your direction: reading files, running commands and doing instead of describing. What the model sees decides what it can do.

  3. 03The Harness

    The whole car is the harness.

    Harness engineering

    The model is the engine: raw power that goes nowhere on its own. Context, memory, tools, guardrails and observability turn it into a car you can drive.

  4. 04Effective automation

    Frontier evolutions

    The frontier is effective automation: systems that select methods, plan, act, validate and recover around an objective while human judgement stays at the consequential gates.

Executive Operations Audit

A focused, independent look at one critical operation.

Bring the operation that feels harder than it should.

  1. 01

    Map

    A clear picture of how the work actually moves.

  2. 02

    Evidence

    The facts behind what is slowing it down.

  3. 03

    Recommendation

    A practical next move, including when not to use AI.

  4. 04

    Readout

    A concise decision pack and private walkthrough.

The Audit is independent of any build. Sometimes the right answer is to leave AI out.

Work at the edge.
Built for the centre.

01 / AI operating systems

The company brain

Designing the context and tool layer that makes institutional knowledge usable by people and agents.

Read the thinking

02 / Harness engineering

AI that can do the work

Moving past prompts into reliable workflows, tooling and agentic systems.

See the field note

03 / Organisational enablement

Champions, not spectators

Equipping the people who turn isolated experimentation into an organisational reflex.

View the approach

Read the
latest analysis.

The three most recent essays - dated, answer-first readings of the current model cycle and the regulation deadlines that decide what ships in Europe.

Explore all 51 essays

The operator
behind the ideas.

Dominic J. Arrow builds AI systems from Amsterdam, informed by a career inside the messy reality of delivery, stakeholders and operational change.

14+ yearsinside delivery, systems and operational change

Xero logoToyota logoChorus logoVocus logoCSMART logoezyVet logo
Selected organisations where I have worked
  1. 08

    Sep 2023 – Present

    Manager, Systems

    CSMART Almere · Maritime

  2. 07

    Mar 2021 – Jan 2023

    Technical Program Manager

    Xero · FinTech

  3. 06

    Sep 2019 – Mar 2021

    Senior Business Analyst

    Toyota NZ · Automotive

  4. 05

    Feb 2019 – Sep 2019

    Business Analyst

    ezyVet · Software Development

  5. 04

    Jan 2018 – Jan 2019

    Strategic Program Manager

    UCG NZ · Infrastructure & Build Construction

  6. 03

    Sep 2013 – Jan 2018

    Program Delivery Manager

    Chorus NZ · Telecommunications

  7. 02

    Jan 2012 – Sep 2013

    Project Manager

    Vocus Group · Telecommunications

  8. 01

    2010 – 2011

    Computer Science

    Left after first year, self-taught since

Start with the operation
that matters now.

Book a 25-minute fit call

Amsterdam, NL
Central European Time

Contact@dominicjarrow.com
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