skip to main content
10.1145/3229345.3229407acmotherconferencesArticle/Chapter ViewAbstractPublication PagessbsiConference Proceedingsconference-collections
research-article

From Business Processes to Digital Games: A Mapping Proposal

Published: 04 June 2018 Publication History

Abstract

All organizations perform process to reach their business objectives, aiming to get competitive advantage, improving them by means of innovation and redesign activities. Some approaches, like Social BPM, argue that own clients can contribute with the business process innovations, but these clients have also own interests and motivations, making that collaboration a challenge. It is argued that before contributing with a process, people should understand it. One way to give the processes particularities is using digital games. In that sense, the research proposal is to study the interactions of processes through digital games, and such is necessary to think how design digital games, aiming to make easier the process representation in games. Therefore, this paper presents a mapping method between processes models elements and digital game design elements, focusing in facilitate the processes representations in games. From this method, have been made case studies in order to check the mapping similarities performed with the same process, and the mapping replicability to different processes. As result, we have observed that the mapping method seems useful to get digital game design elements based on business processes models, helping the representation of them as digital games.

References

[1]
Sharp, A., Mcdermott, P. 2008. Workflow modeling: tools for process improvement and applications development. Artech House.
[2]
Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. 2013. Fundamentals of business process management. Springer, Berlin.
[3]
Araujo, R., Meirelles, A., Oliveira, C.R., Nielebock, D., Pimenta, D., Pires, E., Mello, F., Moreira, L., Gouvea, M.T., Monçores, M., Claret, M., Classe, T. 2016. Sobre as Visões de Pesquisa e Gestão de Processos de Negócio (BPM) no PPGI-UNIRIO. In RelateDIA - Relatórios Técnicos do Departamento de Informática Aplicada da UNIRIO.
[4]
Pflanzl, N. and Vossen, G. 2013. Human-Oriented Challenges of Social BPM: An Overview. In Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures, pp. 163--176.
[5]
Brambilla, M., Fraternali, P. and Vaca Ruiz, C.K. 2012. Combining social web and BPM for improving enterprise performances. In Proceedings of the 21st international conference companion on World Wide Web-WWW '12 Companion, pp. 223.
[6]
Zahari, A.S.; Rahin, L.A.; Mehat, M. 2016. A review of modelling languages for adventure educational games. In International Conference on Computer and Information Sciences (ICCOINS), pp. 495--500.
[7]
Pflanzl, N., Classe, T., Araujo, R., & Vossen, G. 2017. Designing Serious Games for Citizen Engagement in Public Service Processes. In Business Process Management Workshops, pp. 180--191. Rio de Janeiro.
[8]
Erol, S.E.A. 2010. Combining BPM and Social Software: Contradiction or Chance? In Journal of Software Maintenance and Evolution: Research and Practice, 22(6-7), pp. 449--476.
[9]
Rodrigues, A.O.; Kronig, R. 2010. O Uso do BPM no Desenvolvimento de Jogos. In FaSCi-Tech, 1(3).
[10]
Classe, T., Araujo. R., Xexéo, G.B. 2018. Combining Business Process Models into Digital Games Design: A Literature Review. In RelateDIA - Relatórios Técnicos do Departamento de Informática Aplicada da UNIRIO. Disponível em: <http://www.seer.unirio.br/index.php/monografiasppgi/article/view/7206/6373>, Acessado em 20 de fevereiro de 2018.
[11]
Solís-Martínez, J., Espada, J. P., García-Menéndez, N., G-Bustelo, B. C. P., & Lovelle, J. M. C. 2015. VGPM: Using business process modeling for videogame modeling and code generation in multiple platforms. In Computer Standards & Interfaces, 42, pp. 42--52.
[12]
Santos, R.A.; Góes, V.A.; Almeida, L.F. 2012. Metodologia OriGame: um processo de desenvolvimento de jogos. In Simpósio Brasileiro de Games e Entretenimento Digital (SBGames).
[13]
Susi, T., Johannesson, M., Backlund, P. 2007 Serious Games: An Overview. In Sweden: Institutionen För Kommunikation Och Information, 28.
[14]
Michael, D., Chen, S. 2005. Serious Games - Games that Educate, Train, and Inform. Thomson Course Technology PTR, Boston.
[15]
Engiel, P., Araujo, R., & Cappelli, C. 2014. Designing Public Service Process Models for Understandability. In Electronic Journal of e-Government, pp. 95--111.
[16]
O'Berry, D. 2015. How to Document Your Current Processes In 10 Easy Steps. In Quick Base: Quickly Turn Your Ideas Into Business App. Disponível em: <https://www.quickbase.com/blog/how-to-document-your-current-processes-in-10-easy-steps>. Acessado em: 18 de Janeiro de 2018.
[17]
Pflanzl, N.; Vossen G. 2014. Challenges of Social Business Process Management". In 47th Hawaii International Conference on System Sciences, pp. 3868--3877.
[18]
Araujo, R.M., Magdaleno, A.M. 2015. Social BPM: Processos de Negócio, Colaboração e Tecnologia Social. In Simpósio Brasileiro de Sistemas de Informação (SBSI).
[19]
Classe, T., R. Araujo. 2016. Jogos Digitais Para Participação Cidadã em Processos de Prestação de Serviços Públicos. In Workshop de Teses e Dissertações SBSI (WTDSI).
[20]
Bennis, L., & Benhlima, S. 2015. Comparative study of the process model of Serious Game Design through the generic model DICE. In Advances in Intelligent Systems and Computing, pp. 47--52.
[21]
Schell, J. 2009. The Art of Game Design A Book of Lenses. Burlington. USA: Morgan Kaufmann Publishers & Elsevier, 2009.
[22]
Salen, K., Zimmerman, E. 2003. Rules of play: Game design fundamentals. Cambridge, Mass.: MIT Press.
[23]
Van Aken, J. E. 2005. Management research as a design science: Articulating the research products of mode 2 knowledge production in management. In British journal of management, 16(1), pp. 19--36.
[24]
Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. 2007. A design science research methodology for information systems research. In Journal of management information systems, 24(3), pp. 45--77.
[25]
Classe, T., Araujo, R.M., Xexeo, G.B. 2017. Desaparecidos RJ -- Um Jogo Digital para o Entendimento de Processos de Prestação de Serviços Públicos. In Simpósio Brasileiro de Jogos e Entretenimento Digitais (SBGames), Curitiba.
[26]
Classe, T., Araujo, R.M., Xexeo, G.B. 2018. Jogos Digitais Baseados em Processos de Prestação de Serviços Públicos: Um Estudo Exploratório. In Acta Ludica, International Journal of Game Studies, 2(1), pp. 26--56.
[27]
Dumas, M.; La Rosa, M.: Mendling, J.; Reijers, H.A. 2013. Fundamentals of business process management. Berlin: Springer.
[28]
Van Der Aalst, W.M.P., Ter Hofstede, A., Weske. M., 2003. Business process management: A survey. In International conference on business process management, pp. 1--12.
[29]
Aguilar-Saven, R.S., 2004. Business process modelling: Review and framework. In International Journal of production economics, v.90 (2), pp. 129--149.
[30]
Reijers, H.A., Slaats, T., Stahl, C. 2013. Declarative modeling-An academic dream or the future for BPM? In Business Process Management, Springer, pp. 307--322.
[31]
Fahland, D., Lubke, D., Medling, J., Reijers, H., Weber, B., Weidlicg, M., Zugal, S., 2009. Declarative versus imperative process modeling languages: The issue of understandability. In Enterprise, Business-Process and Information Systems Modeling, Springer, pp. 353--366.
[32]
Pichler, P., Weber, B., Zugal, S., Pinggera, J., Medling G, J., Reijers, H.A., 2011. "Imperative versus declarative process modeling languages: An empirical investigation". In International Conference on Business Process Management, pp. 383--394.
[33]
OMG. Object Management Group. 2017. http://www.omg.org/
[34]
Santoro, F.M., Borger, M.R.S., Pino, J. 2010. Acquiring knowledge on business processes from stakeholders' stories. In Advanced engineering informatics, v. 24(2), pp. 138--148.

Cited By

View all

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
SBSI '18: Proceedings of the XIV Brazilian Symposium on Information Systems
June 2018
578 pages
ISBN:9781450365598
DOI:10.1145/3229345
© 2018 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 June 2018

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Business Process Models
  2. Design Science Research
  3. Digital Games Design
  4. Elements Mapping Method

Qualifiers

  • Research-article
  • Research
  • Refereed limited

Conference

SBSI'18
SBSI'18: XIV Brazilian Symposium on Information Systems
June 4 - 8, 2018
Caxias do Sul, Brazil

Acceptance Rates

Overall Acceptance Rate 181 of 557 submissions, 32%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • 0
    Total Citations
  • 129
    Total Downloads
  • Downloads (Last 12 months)8
  • Downloads (Last 6 weeks)1
Reflects downloads up to 20 Feb 2025

Other Metrics

Citations

Cited By

View all

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media