Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Unable to run job handler. Error: extract_area: bad extract area #12731

Open
1 of 3 tasks
zynexiz opened this issue Sep 16, 2024 · 1 comment
Open
1 of 3 tasks

Unable to run job handler. Error: extract_area: bad extract area #12731

zynexiz opened this issue Sep 16, 2024 · 1 comment

Comments

@zynexiz
Copy link

zynexiz commented Sep 16, 2024 •
edited
Loading

The bug

I have a lot of video clips in my collection, and about half of them (I think) have thumbnail and the rest don't. I have tried recreating them several times, but it always says 250+ remaining every time I do it. From the logs it seems to be related to Sharp (there's a bunch of bug reports in that repo about this error message to). I'm not sure what distinguish the working video clips from the non working ones, feels kinda random.

Note; hoovering the video starts playing the preview, so everything else is working.

Namnlös

The OS that Immich Server is running on

Arch Linux

Version of Immich Server

1.115.0-1

Version of Immich Mobile App

1.115.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Don't use docker.

Your .env content

Don't use docker.

Reproduction steps

  1. Upload videos
  2. Se if any of them fails to generate thumbnail

Relevant log output

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '<REDACTED>****.MOV':
sep 15 16:24:03 kvm-immich immich-microservices[406]:   Metadata:
sep 15 16:24:03 kvm-immich immich-microservices[406]:     major_brand     : qt
sep 15 16:24:03 kvm-immich immich-microservices[406]:     minor_version   : 0
sep 15 16:24:03 kvm-immich immich-microservices[406]:     compatible_brands: qt
sep 15 16:24:03 kvm-immich immich-microservices[406]:     creation_time   : 2019-10-04T13:55:37.000000Z
sep 15 16:24:03 kvm-immich immich-microservices[406]:     original_format : Digital Camera
sep 15 16:24:03 kvm-immich immich-microservices[406]:     original_format-eng: Digital Camera
sep 15 16:24:03 kvm-immich immich-microservices[406]:     comment         : FUJIFILM DIGITAL CAMERA X100S
sep 15 16:24:03 kvm-immich immich-microservices[406]:     comment-eng     : FUJIFILM DIGITAL CAMERA X100S
sep 15 16:24:03 kvm-immich immich-microservices[406]:   Duration: 00:10:00.60, start: 0.000000, bitrate: 38173 kb/s
sep 15 16:24:03 kvm-immich immich-microservices[406]:   Stream #0:0[0x1](eng): Video: h264 (High), 1 reference frame (avc1 / 0x31637661), yuv420p(progressive), 1920x1080, 36623 kb/s, 29.97 fps, 29.97 tbr, 30k tbn (default)
sep 15 16:24:03 kvm-immich immich-microservices[406]:       Metadata:
sep 15 16:24:03 kvm-immich immich-microservices[406]:         creation_time   : 2019-10-04T13:55:37.000000Z
sep 15 16:24:03 kvm-immich immich-microservices[406]:         vendor_id       : [0][0][0][0]
sep 15 16:24:03 kvm-immich immich-microservices[406]:         encoder         : AVC Coding
sep 15 16:24:03 kvm-immich immich-microservices[406]:   Stream #0:1[0x2](eng): Audio: pcm_s16le (sowt / 0x74776F73), 48000 Hz, stereo, s16, 1536 kb/s (default)
sep 15 16:24:03 kvm-immich immich-microservices[406]:       Metadata:
sep 15 16:24:03 kvm-immich immich-microservices[406]:         creation_time   : 2019-10-04T13:55:37.000000Z
sep 15 16:24:03 kvm-immich immich-microservices[406]:         vendor_id       : [0][0][0][0]
sep 15 16:24:03 kvm-immich immich-microservices[406]: [out#0/webp @ 0x5e306b5c7e80] No explicit maps, mapping streams automatically...
sep 15 16:24:03 kvm-immich immich-microservices[406]: [vost#0:0/libwebp_anim @ 0x5e306b5c85c0] Created video stream from input stream 0:0
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Parsed_scale_5 @ 0x5e306b5ca2c0] Value 601.000000 for parameter 'out_color_matrix' out of range [0 - 14]
sep 15 16:24:03 kvm-immich immich-microservices[406]: Error applying option 'out_color_matrix' to filter 'scale': Numerical result out of range
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Parsed_fps_0 @ 0x5e306b8279c0] 0 frames in, 0 frames out; 0 frames dropped, 0 frames duplicated.
sep 15 16:24:03 kvm-immich immich-microservices[406]: [vost#0:0/libwebp_anim @ 0x5e306b5c85c0] Error initializing a simple filtergraph
sep 15 16:24:03 kvm-immich immich-microservices[406]: Error opening output file<REDACTED>/thumbs/ac9ba1a6-c3f6-4678-8f31-7fbedb1a7ec9/4b/26/4b2624f5-2e62-4721-8834-166d4b323378-preview.webp.
sep 15 16:24:03 kvm-immich immich-microservices[406]: Error opening output files: Numerical result out of range
sep 15 16:24:03 kvm-immich immich-microservices[406]: [AVIOContext @ 0x5e306b5cc4c0] Statistics: 678998 bytes read, 2 seeks
sep 15 16:24:03 kvm-immich immich-microservices[406]: 
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-preview): Error: ffmpeg exited with code 222: 
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Error: ffmpeg exited with code 222:
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at ChildProcess.<anonymous> (/usr/lib/immich/app/server/node_modules/fluent-ffmpeg/lib/processor.js:180:22)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at ChildProcess.emit (node:events:520:28)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at ChildProcess._handle.onexit (node:internal/child_process:294:12)
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Object:
sep 15 16:24:03 kvm-immich immich-microservices[406]: {
sep 15 16:24:03 kvm-immich immich-microservices[406]:   "id": "4b2624f5-2e62-4721-8834-166d4b323378"
sep 15 16:24:03 kvm-immich immich-microservices[406]: }
[Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-person-thumbnail): Error: extract_area: bad extract area
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Error: extract_area: bad extract area
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at Sharp.toFile (/usr/lib/immich/app/server/node_modules/sharp/lib/output.js:90:19)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at MediaRepository.generateThumbnail (/usr/lib/immich/app/server/dist/repositories/media.repository.js:69:14)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at PersonService.handleGeneratePersonThumbnail (/usr/lib/immich/app/server/dist/services/person.service.js:453:36)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at async /usr/lib/immich/app/server/dist/services/job.service.js:148:36
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at async Worker.processJob (/usr/lib/immich/app/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
sep 15 16:24:03 kvm-immich immich-microservices[406]:     at async Worker.retryIfFailed (/usr/lib/immich/app/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
sep 15 16:24:03 kvm-immich immich-microservices[406]: [Nest] 406  - 2024-09-15 16:24:03   ERROR [Microservices:JobService] Object:

Additional information

No response
@taixingyiji
Copy link

I have the same issue here, so I rolled back to version 1.114.0.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@zynexiz @taixingyiji