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Error loading thumbs #12810

Closed
2 of 3 tasks
dodg3r opened this issue Sep 20, 2024 · 1 comment
Closed
2 of 3 tasks

Error loading thumbs #12810

dodg3r opened this issue Sep 20, 2024 · 1 comment

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@dodg3r
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dodg3r commented Sep 20, 2024

The bug

When backing up my iphone photos sometimes no thumbs is generated

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.115.0

Version of Immich Mobile App

v1.115.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - pictures:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

volumes:
  model-cache:
  pictures:
    driver_opts:
      type: nfs
      o: addr=X.X.X.X,nfsvers=3
      device: X.X.X.X:/mnt/Backup/Immich_pictures

Your .env content

# The location where your uploaded files are stored
# UPLOAD_LOCATION=./library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
TZ=Europe/Stockholm

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=***

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
DB_DATA_LOCATION=./postgres

REDIS_HOSTNAME=immich_redis

Reproduction steps

  1. Backup photo with iphone

...

Relevant log output

[Nest] 7  - 09/20/2024, 7:58:28 AM    WARN [Microservices:MetadataService] Asset cfcbb89d-6e49-49e5-9715-7f80ad4eab3a has no valid date (undefined), falling back to asset.fileCreatedAt
[Nest] 7  - 09/20/2024, 7:58:28 AM   ERROR [Microservices:JobService] Unable to run job handler (metadataExtraction/metadata-extraction): TypeError: exifTags.ModifyDate?.toDate is not a function
[Nest] 7  - 09/20/2024, 7:58:28 AM   ERROR [Microservices:JobService] TypeError: exifTags.ModifyDate?.toDate is not a function
    at MetadataService.getDates (/usr/src/app/dist/services/metadata.service.js:508:46)
    at MetadataService.handleMetadataExtraction (/usr/src/app/dist/services/metadata.service.js:194:80)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async /usr/src/app/dist/services/job.service.js:148:36
    at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 7  - 09/20/2024, 7:58:28 AM   ERROR [Microservices:JobService] Object:
{
  "id": "cfcbb89d-6e49-49e5-9715-7f80ad4eab3a",
  "source": "upload"
}

Additional information

When I press resfresh thumbnail it works.

[Nest] 7  - 09/20/2024, 11:20:32 AM     LOG [Microservices:MediaService] Successfully generated JPEG video preview for asset cfcbb89d-6e49-49e5-9715-7f80ad4eab3a
[Nest] 7  - 09/20/2024, 11:20:33 AM     LOG [Microservices:MediaService] Successfully generated WEBP video thumbnail for asset cfcbb89d-6e49-49e5-9715-7f80ad4eab3a
@bo0tzz
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bo0tzz commented Sep 20, 2024

#12634

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