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Cannot connect to KeeWeb #1818

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mpatca opened this issue May 13, 2021 · 15 comments
Closed

Cannot connect to KeeWeb #1818

mpatca opened this issue May 13, 2021 · 15 comments
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› Browser Interaction Browser plugins and passing data to and from KeeWeb Build ◦ Desktop Specific to desktop Type ◦ Bug Something isn't working
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@mpatca
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mpatca commented May 13, 2021

Hello, although KeeWeb is open and browser integration is enabled, no connection is established. Maybe the screenshot helps with troubleshooting.
Image 1

@antelle antelle transferred this issue from keeweb/keeweb-connect May 13, 2021
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antelle commented May 13, 2021

Hi! Which OS is that?

@antelle antelle added › Browser Interaction Browser plugins and passing data to and from KeeWeb Type ◦ Bug Something isn't working Build ◦ Desktop Specific to desktop 𐄂 Need Info Not enough information to resolve. Issues without answer will be closed. labels May 13, 2021
@mpatca
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mpatca commented May 13, 2021

Sorry, I should have specified that directly: Windows 10 Education 20H2.

@antelle
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antelle commented May 13, 2021

What happens if you run this in Command Prompt:

wmic process where ProcessId=15968 get ProcessId,ParentProcessId,ExecutablePath /format:value

(replace 15968 with an id of any running process)

@mpatca
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mpatca commented May 13, 2021

Image 5

@antelle
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antelle commented May 13, 2021

That's interesting. Now if you repeat the same in KeeWeb and run this command for a PID that you see in KeeWeb devtools - does it print the same information?

@mpatca
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mpatca commented May 14, 2021

If I understood the instruction, here is the result. Maybe the first error message also has a meaning?
Image 1

@antelle
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antelle commented May 14, 2021

That's a bit different. I wanted you to run this in the command line, not in the devtools. But with the PID that you see in devtools.

@mpatca
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mpatca commented May 14, 2021

No problem. I tried several times to connect the browser plug-in and put the respective PID displayed in the Dev Tools into the CMD, but only took a screenshot of it once, because the result was always the same.
Image 2
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@antelle
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antelle commented May 14, 2021

That's interesting! Does a process with this PID exist in task manager?

@mpatca
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mpatca commented May 15, 2021

No. The PID seen in the Devtools are not present in the Windows Task Manager.

@antelle
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antelle commented May 16, 2021

Which browser is it?

@mpatca
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mpatca commented May 16, 2021

Google Chrome 90.0.4430.212 64-Bit

@antelle
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antelle commented May 16, 2021

Interesting, so it launches a process that disappears. We should probably show something like "an extension from unidentified app is trying to connect".
I wonder why this happens, it seems to be kind of edge case that happens in a specific setup. Anyway, the next version will have it fixed.

@antelle antelle added this to the v1.18.x milestone May 16, 2021
@mpatca
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mpatca commented May 17, 2021

Thank You!

@antelle antelle removed the 𐄂 Need Info Not enough information to resolve. Issues without answer will be closed. label May 17, 2021
@antelle antelle self-assigned this May 19, 2021
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antelle commented May 19, 2021

Fixed it, now if you upgrade KeeWeb, it should show "Unidentified browser"

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