How to Create a Marketing Funnel That Generates Sales
Stage 5: LOYALTY – Post-Purchase Behavior One more thing: The customer journey isn’t over just because a purchase has been made. What happens after the sale is also important. If your new customers are greeted by a thoughtful onboarding process, personal attention and all the resources they need to use your product successfully, they’re more likely to become loyal customers. They’ll happily give recommendations and product endorsements. On the other hand, if your new customers experience disa
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