One day in May, Jules gives me a call complaining her jacket is not waterproof anymore. I ask her: “Have you been washing it properly?”. Her response was: “What do you mean, washing it? I thought you are not suppose to wash waterproof jackets?”. As it turned out she destroyed it by not washing it. The dirt any oils from her skin penetrated between the outside material and laminate causing the jacket to start delaminating. Jules had a connection to the jacket through several adventures…