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Enter the registration key from your purchase confirmation email. Registering adds the product to your Modbap account.
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Register your Eurorack module to activate its 12-month warranty. Warranty starts after we verify your proof of purchase.
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Ask about any Modbap product, firmware, or troubleshooting step. Answers come from official Modbap documentation. For account-specific or safety issues you'll be offered a support case.
Ask Modbap is in beta. It draws all its answers from official Modbap documentation, and while we expect accuracy, technology is not infallible — so for official specifications, safety, and operating instructions, please refer to the official product manual.
I mean, really — RTFM. We mean it lovingly. Cheers.
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Your Product
Osiris
Eurorack · Voice Module
Warranty
In Warranty — 284 days left
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Auto-filled into every bug report. If you test on a different setup for a specific report, you can override it per-report without changing this profile.
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Process
1. Submit this form
2. Modbap reviews and confirms resolution
3. Daisy or replacement unit ships
4. Track status in My Cases

Warranty: 1 year from customer purchase date. Honored up to 2 years at discretion.
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