Service Maps

22 Pins
·
7y
By
Clare Bond
and
Jen Lebeau
the customer journey is shown in this screenshot
Customer Journey Map - Florencia Pagano
a large family tree is shown with many different pictures on the front and back sides
a diagram showing the steps to an employee's workflow and how it works
a diagram showing the different ways to use an airport
a diagram showing the different types of business processes
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an info board with many different types of people and lines on the side of it
Example UX docs and deliverables - UXM
A to Z of example UX docs and deliverables including Content models | Empathy maps | Experience maps | Mental models | Personas | Process diagrams | Prototypes | Scenario maps | Scenarios | Sitemaps | Sketches | Storyboards | Style guides | Style tiles | System maps | Task grids | Usability reports | User journeys | User story maps | Visuals | Wireframes | Word clouds
a circular diagram with different types of information
Mapping Trash Practices – Carrie Chan
Emotional State Map: Current + Ideal Emotional States. How to make people feel better and more knowledgeable about throwing things away.
two diagrams showing the different stages of an organization's work life cycle, and how it works
a diagram showing the stages of employee engagement in an organization's work life cycle
a diagram showing the different types of computers and their connections to each other, including one with
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an image of a diagram with different types of electrical devices and their corresponding components on it
a diagram showing the different stages of human development
a map with many people on it and yellow lines in the middle, along with other information
an image of a computer screen with many different things on it
the bike and rescue service experience map
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Related Interests

Experience Map
Service Map
Journey Mapping
Customer Journey Mapping
Service Blueprint
Service Design