Construction Roll arm. Swivel mechanism allows the chair to turn a full 360° and tilt. Tight back and loose seat cushion. Back and Seat cushions are polyester-wrapped cushions for a firmer feel. Expertly crafted engineered wood frame with corner block construction, which provides exceptional structural integrity. Contract Grade: Thoughtfully designed and expertly engineered to meet rigorous testing standards and best practices from select ANSI/BIFMA testing protocols. Quality Imported. Care Vacuum cushions regularly. To prevent fading, keep fabric out of direct sunlight. Blot spills immediately with a clean colorfast towel or sponge. Assembly White Glove Service: Items are delivered to your room of choice by appointment, then unpacked and fully assembled by a skilled two-person team. Includes packaging removal and recycling. Fee varies by location and order total.