Spray Tan Artist: Bouncing back from complaints | Positive mindset, Things that bounce, Spray tanning
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Spray Tan Artist: Bouncing back from complaints

It's virtually impossible to please every client that walks through your door and issues can arise despite your best efforts. How you respond and resolve these situations can determine your success in maintaining customer satisfaction and loyalty. If a client expresses dissatisfaction with their tan, it's important to listen and acknowledge their concerns (even if the issue was through clients error.) Apologize, and try offering a solution, such as a touch-up or a refund if the situation…
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Georgia Peach | Beauty & Fashion |

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