Legal
Cookie Policy
Liccium B.V. (“we”, “us”, or “our”) uses cookies on our website www.liccium.com (“Service”) to enhance your experience. This policy outlines our cookie usage and complies with the GDPR, Dutch telecommunication laws, and other relevant regulations.
What Are Cookies?
Cookies are small text files stored on your device. This website uses functional cookies (needed for features such as our live chat) together with privacy-friendly, cookieless analytics. We do not use advertising or cross-site tracking cookies. You can manage cookies through your browser settings at any time.
Types of Cookies Used
1) Functional cookies: Essential for core features and cannot be switched off. This includes the cookies (and similar local storage) set by our live chat, Brevo Conversations, which are needed to run the chat and keep your conversation open as you move between pages.
- Session cookies: deleted when you leave the site.
- Persistent cookies: remember your preferences or your conversation for future visits.
2) Analytics: We use Cloudflare Web Analytics — a privacy-friendly, cookieless tool — to understand aggregate, anonymised site usage. It does not set cookies or track you across other websites.
3) Advertising / tracking cookies: We do not use advertising or cross-site tracking cookies. If this ever changes, we will ask for your explicit consent first.
Managing Cookies
You can control or delete cookies — including those set by the live chat — at any time through your browser settings. Because we do not use advertising or cross-site tracking cookies, we do not currently display a cookie consent banner; if we introduce cookies that require consent, we will ask you first. Blocking functional cookies may affect the live chat.
Your Rights
You have the right to access, rectify, delete, and transfer your personal data. To exercise any of these rights, contact us via email at [email protected] or by mail at Liccium B.V., Boerhaavelaan 99, 2334 EG Leiden.
Third-party Cookies
Our live chat is provided by Brevo Conversations (Sendinblue SAS, “Brevo”), acting as our processor. When the chat widget loads, Brevo may place functional cookies and use similar local storage on your device to operate the chat, keep your conversation open across pages, and recognise you if you return. For details, see Brevo’s Privacy Policy.
Other third-party cookies (for example from embedded media) may occasionally be placed and are beyond our direct control. If you encounter unlisted third-party cookies, please contact us.
Security Measures
We implement appropriate technical and organisational measures to protect your personal data. Your role includes safeguarding your account details and ensuring you control access to communications between you and Liccium.
Sharing of Information
Functional cookie data is not shared with third parties. Anonymised analytical data may be shared without your consent, while non-anonymised data requires your permission. Tracking data is shared only with explicit consent.
Data Protection for Minors
We do not knowingly collect data from individuals under 16 years old. If you believe we have inadvertently collected such information, contact us to remove it.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page, and we encourage you to review it periodically.
Contact Us
For any questions about this cookie policy, email us at [email protected].