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Poor Norm is being pursued by cats. He has gotten a job at Melvilles, a seafood restaurant, as a dishwasher. He has hit bottom. Diane decides that Norm should become Sam's accountant. Sam reluctantly hires him and Norm immediately comes up with a 15,000 dollar refund on his taxes. But Sam is conservative and this leads to some personal conflicts.

This is the rare episode to explore Sam's relationship with his best customer. Next to Coach, Norm is Sam's oldest friend and closest confidante, but this time things get strained.

Norm's unemployment has gotten to the point where he seeks out a job washing dishes upstairs at Melville's. Seeing how desperate he is, Diane talks Sam into hiring Norm as his accountant. Turns out Norm does *too* good a job, and Sam decides to go with his old accountant, much to Norm's disappointment.

Everybody has some funny lines, but one of the best parts is when Diane recalls how she stood up for her beleaguered sorority sisters who "had poorly publicized coming out parties." Diane Chambers, civil rights hero?