When I watched the pilot I was really interested. This show was dealing with a dark subject through humor: We had old people being exploited, customers being horrible knowing someone else would deal with their mess and it all gave Amy a reason to be the way she is. It made sense. The thing is that, as the show progressed, the two leads: her and Jonah became predictable. She was always mad and he would want to do something that would eventually annoy her even more. Even Garett lost his mojo.
I didn't give up because there were funny bits here and there especially through the supporting cast: mainly Dina, the pharmacist being obnoxious, Cheyene's boyfriend, Mateo (except in "Demotion" where he falls for Garett's antics which made no sense) and of course Sandra, who always makes me laugh with her delivery of her small bits. And yes, Glenn's voice can be irritating, but he has a heart and he cares about what he's doing. That's why this episode had an impact. When he goes against the big corporation trying to do the right thing for Cheyenne, he's not sour about the outcome and that makes it even sadder. The unhappy resolution makes a statement about big corporations and that's bold, but I don't know if it all comes too late or if the writers would dare to steer the wheel and give more screen time to the supporting cast than to the leads in a second season.
