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As someone who has TWICE within the last 7 years lost my position to outsourcing I winced at the news of this show coming to NBC. After all, WHY would I want to watch a show, and a comedy at that, based upon a concept that has left me jobless. I have to be honest; I was hoping that the employees would be foolish, cultural stereotypes, and therefore I would have an excuse to poke fun at them. So I sat back, got my generic snacks and soda ready (can't afford the name brand stuff anymore) and prepared myself for a chance at cultural ridicule. But a funny thing happened; about 10 minutes in....I laughed! Not at the locals naive concept at American excesses, NOT at their reverence of all things beef-related, NOT at their stereotypical accents (actually in THEIR country the American had the accent) but because I heard something funny. So I put my pride in my pocket and started to watch this show as though I was interested in what I was watching. Then I realized something; just because someone is naive doesn't make them stupid or deserving of ridicule. What I ALSO realized was that these characters were just like me...wanting a job so they could pay their bills, put food on their table and a roof over their heads. And even though the locals were naive and kind of goofy in a sweet way I found myself caring about them. For example, the young girl who barely speaks above a whisper; THIS is a job for someone like her? Of course not. But her character was so innocent and so sweet and wouldn't give up I was rooting for her to succeed. The guy who couldn't stop talking...we ALL know someone like that but he wasn't obnoxious, probably just lonely and haven't we ALL been there? The American manager who was sent to India to head this rag-tag group could have been written as a cruel SOB but he wasn't. Their success was HIS success and he goes above and beyond to see that his employees succeed so he could secure his own position and contribute to the company's bottom line (without being a creep in the process). These are likable, well conceived and well acted characters and guess what...the show is funny. Maybe not "The Big Bang Theory" or "30 Rock" or even "Family Guy" funny but I'm willing to give them every opportunity to rise to the occasion.