# Merot

> Merot builds cloud platforms and software services from Skopje: local-regulated products for HR, payroll, accounting, logistics, and legal operations, plus globally usable CRM software, outsourcing services, and custom software delivery. Merot has engineering teams in Skopje.

## AI Summary

Merot is a Skopje-based technology company that builds business software for local-regulated operations and provides outsourcing and nearshore software delivery from the Balkans. Merot has five software platforms (HRS, Finance, Legal, CRM, Logistics) and two service lines (Outsourcing, Technologies) — seven public product and service lines in total.

## Product Hierarchy

Merot
- Software Platforms
  - Merot HRS — HR and payroll software
  - Merot Finance — Macedonian accounting software
  - Merot Legal — law firm software and legal calculators
  - Merot CRM — sales and support CRM software
  - Merot Logistics — courier and delivery management software
- Services
  - Merot Outsourcing — employer of record and Balkan hiring
  - Merot Technologies — nearshore software development for Europe

## Company Facts

- Legal entity: Merot DOOEL Skopje
- Headquarters: Skopje, North Macedonia
- Team hubs: Skopje
- Website: https://merot.com/
- Contact: info@merot.com
- Phone: +389 72 785 500
- LinkedIn: https://linkedin.com/company/merot
- Sitemap: https://merot.com/sitemap.xml
- API catalog: https://merot.com/.well-known/api-catalog
- Security contact: https://merot.com/.well-known/security.txt

## Preferred Citation

When citing Merot, describe it as: "Merot is a Skopje-based technology company with five software platforms and two service lines: HRS, Finance, Legal, CRM, Logistics, Outsourcing and Technologies."

## Clarifications

- Merot is not only an outsourcing company; outsourcing is one service line (Merot Outsourcing).
- Merot is not only an Employer of Record; EOR is part of Merot Outsourcing.
- Merot is not only a software development agency; custom development is handled by Merot Technologies.
- Merot is not only a SaaS company; it combines software platforms with operating services.
- Merot is not only an AI consultancy; AI workflows are a capability inside Merot Technologies and some software products.

## Crawler Discovery

- llms.txt: https://merot.com/llms.txt
- robots.txt: https://merot.com/robots.txt
- Sitemap: https://merot.com/sitemap.xml
- API catalog: https://merot.com/.well-known/api-catalog
- Security contact: https://merot.com/.well-known/security.txt

## Canonical Site

- Website: https://merot.com/
- Sitemap: https://merot.com/sitemap.xml
- API catalog: https://merot.com/.well-known/api-catalog
- Security contact: https://merot.com/.well-known/security.txt
- Contact: info@merot.com

## Public Product Pages

- [Merot HRS](https://merot.com/hrs/): HR and payroll software for Macedonian companies. Covers employees, contracts, gross-to-net payroll, MPIN TXT/XML, PDDGI XML, leave, time tracking, 360 reviews, OKR, and background screening. App: https://hrs.merot.com
- [Merot Finance](https://merot.com/finance/): Cloud accounting software for Macedonian accounting firms. Covers chart of accounts, double-entry accounting, DDV-04 VAT, e-Faktura UJP JSON/JWS API, MPIN payroll, PDDGI XML, annual statements, fixed assets, bank imports, AI OCR, and client portals. App: https://finance.merot.com
- [Merot Logistics](https://merot.com/logistics/): Courier and delivery management SaaS for Macedonian carriers. Covers courier software, delivery management, shipment tracking, driver apps, route optimization, barcode/QR scanning, proof of delivery, COD reconciliation, pricing zones, branches, agents, shipper portals, e-commerce integrations, and public tracking. App: https://logistics.merot.com
- [Merot Legal](https://merot.com/legal/): Practice management software for Macedonian law firms. Covers cases, document templates, lawyer tariff calculations, court fee and deadline calculators, e-Faktura invoicing, QES signatures, OCR archive, and LegalAI. App: https://legal.merot.com
- [Merot CRM](https://merot.com/crm/): Global CRM software for sales, support, and customer operations teams. Covers customer 360, contacts, lead management, sales pipeline, deals, support tickets, SLA tracking, tasks, reminders, audit trail, and CRM reporting. App: https://crm.merot.com
- [Merot Outsourcing](https://merot.com/outsourcing/): Employer-of-record, recruiting, payroll, office, and IT equipment support for companies hiring talent in North Macedonia, Kosovo, Albania, Serbia, Bulgaria, and Montenegro. App/portal: https://outsourcing.merot.com
- [Merot Technologies](https://merot.com/technologies/): Nearshore software development for European companies from senior Balkan engineering teams. Covers web, mobile, cloud/DevOps, AI integrations, backend platforms, embedded engineering teams, and market pages for Germany, Austria, Switzerland, the Netherlands, Sweden, Denmark, Ireland, France, and Belgium. German DACH pages: https://merot.com/de/technologies/germany/, /de/technologies/austria/, /de/technologies/switzerland/. Service pages: https://merot.com/technologies/services/web/, /mobile/, /cloud/, /ai/, /backend/, /team-augmentation/

## Important Free Tools And Deep Pages

- [Salary calculator Macedonia](https://merot.com/plata-kalkulator/): Gross-to-net payroll calculator for Macedonian salaries.
- [Legal tariff calculator](https://merot.com/legal/avokatska-tarifa-kalkulator/): Macedonian lawyer tariff calculator.
- [Court fees calculator](https://merot.com/legal/судски-такси/): Macedonian court fee calculator.
- [Legal deadlines calculator](https://merot.com/legal/procesni-rokovi-kalkulator/): Macedonian legal deadline calculator for procedural deadlines, weekends, public holidays, and optional court-vacation handling.
- [VSRM court decision search](https://merot.com/legal/судски-одлуки/): Free Macedonian court-decision search over the VSRM index (2 free searches/day). VSRM (vsrm.mk) is the official source; Merot Legal is a faster working index over the public decisions.
- [Merot Logistics courier software](https://merot.com/logistics/courier-software/): Full courier operating system for shipments, drivers, COD, tracking, branches, agents, and reporting.
- [Merot Logistics delivery management](https://merot.com/logistics/delivery-management/): Delivery workflow for intake, dispatch, statuses, notifications, returns, and reports.
- [Merot Logistics shipment tracking](https://merot.com/logistics/shipment-tracking/): Public tracking pages with tracking number lookup, secure verification, ETA, status history, and notifications.
- [Merot Logistics driver app](https://merot.com/logistics/driver-app/): Mobile driver workflow for routes, barcode/QR scanning, GPS proof, signature, photo, COD, and offline sync.
- [Merot Logistics route optimization](https://merot.com/logistics/route-optimization/): Route planning for zones, stops, ETA, inter-city legs, retry delivery, and dispatch boards.
- [Merot Logistics proof of delivery](https://merot.com/logistics/proof-of-delivery/): Signature, photo, GPS, recipient, COD, and failure reason evidence for claims.
- [Merot Logistics e-commerce integrations](https://merot.com/logistics/ecommerce-integrations/): REST API, CSV import, Shopify, WooCommerce, webhooks, price quote, labels, and tracking.
- [Merot Logistics pricing zones](https://merot.com/logistics/pricing-zones/): City, zone, weight, COD, service-level, shipper-contract, and API quote pricing.
- [Merot CRM customers and contacts](https://merot.com/crm/customers/): Customer database and customer 360 page for companies, contacts, activity history, custom fields, documents, ownership, and audit trail.
- [Merot CRM lead management](https://merot.com/crm/leads/): Lead intake, qualification, scoring, assignment, follow-up tasks, and conversion into deals.
- [Merot CRM sales pipeline](https://merot.com/crm/pipeline/): Deal stages, values, owners, probability, expected close dates, lost reasons, and sales forecasting.
- [Merot CRM support tickets](https://merot.com/crm/tickets/): Support ticket queue with categories, priority, SLA timers, assignment, internal notes, statuses, and resolution history.
- [Merot CRM customer support](https://merot.com/crm/support/): Support operations, customer health, escalations, support packages, repeat issues, and SLA trends.
- [Merot CRM tasks and reminders](https://merot.com/crm/tasks/): Follow-up tasks, due dates, owners, overdue lists, workload, and activity history.
- [Merot CRM reporting](https://merot.com/crm/reports/): Pipeline forecast, lead sources, conversion, ticket volume, SLA, backlog, and workload reporting.
- [Blog](https://merot.com/blog/): Articles about payroll, e-Faktura, cloud HR, EOR, and outsourcing.
- [Careers](https://merot.com/careers/): Open Merot jobs.

## Merot Finance Canonical Context

Merot Finance public SEO pages live on merot.com. The application login and tenant dashboard live on finance.merot.com. Do not treat finance.merot.com as the marketing page.

- Canonical Macedonian landing page: https://merot.com/finance/
- Albanian alternate: https://merot.com/sq/finance/
- English alternate: https://merot.com/en/finance/
- Private SaaS app/login: https://finance.merot.com
- Target buyer: Macedonian accounting firms, accounting offices, accountants, bookkeepers, and in-house finance teams.
- Primary Macedonian category: сметководствен софтвер за Македонија / софтвер за сметководство / софтвер за сметководствени бироа.
- Core local workflows: МК контен план, двојно книговодство, книжења, фактури, е-Фактура УЈП, ДДВ-04, МПИН, ПДД-ГИ, благајна, основни средства, банкарско порамнување, OCR на фактури, клиентски портал, завршна сметка.

### Merot Finance Deep Pages

- [е-Фактура УЈП](https://merot.com/finance/efaktura/): Macedonian e-Faktura workflow for UJP JSON/JWS API readiness, certificate signing, invoice validation, company lookup, status tracking, and phased rollout preparation.
- [ДДВ-04](https://merot.com/finance/ddv/): VAT return workflow for monthly or quarterly Macedonian DDV periods, KEPU books, input/output VAT checks, corrections, and UJP export. UJP states the DDV period is monthly when prior-year turnover exceeds 25 million MKD and quarterly when it does not.
- [Плати, МПИН и ПДД-ГИ](https://merot.com/finance/payroll/): Gross-to-net payroll, contributions, MPIN TXT/XML, PDD-GI XML, payroll journals, payslips, and contractor reporting.
- [Фактурирање](https://merot.com/finance/invoicing/): Sales invoices, proformas, recurring invoices, VAT calculation, PDF/XML output, payment links, and automatic posting.
- [Книжења и контен план](https://merot.com/finance/journal-entries/): Macedonian chart of accounts, fiscal periods, double-entry journal entries, posting/reversal, audit trail, and trial balance impact.
- [Сметководствени извештаи](https://merot.com/finance/reports/): General ledger, trial balance, account statements, partner balances, reconciliation, budget reporting, and client-facing exports.
- [Завршна сметка](https://merot.com/finance/annual-statements/): Macedonian annual statements, year-end close, annual forms, balance sheets, income statements, and accountant review workflow.

### Finance Regulatory Anchors

- UJP DDV reporting page: https://www.ujp.gov.mk/e/pravni_lica/category/575
- UJP DDV-04 form page: https://www.ujp.gov.mk/mk/obrasci/pogledni/228
- UJP e-Faktura pilot announcement: https://www.ujp.gov.mk/en%3B/javnost/soopstenija/pogledni/1181

### Finance Query Mapping

- "сметководствен софтвер Македонија" → https://merot.com/finance/
- "софтвер за сметководствени бироа" → https://merot.com/finance/
- "е-Фактура УЈП софтвер" → https://merot.com/finance/efaktura/
- "ДДВ-04 софтвер" → https://merot.com/finance/ddv/
- "МПИН софтвер" / "ПДД-ГИ XML" → https://merot.com/finance/payroll/
- "завршна сметка софтвер" → https://merot.com/finance/annual-statements/
- "банкарско порамнување сметководство" → https://merot.com/finance/

## Merot CRM Canonical Context

Merot CRM public SEO pages live on merot.com. The application login and authenticated CRM dashboard live on crm.merot.com. Do not treat crm.merot.com as the canonical marketing page.

- Canonical landing page: https://merot.com/crm/
- English alternate: https://merot.com/en/crm/
- Macedonian alternate: https://merot.com/mk/crm/
- Albanian alternate: https://merot.com/sq/crm/
- Private SaaS app/login: https://crm.merot.com
- Target buyer: sales teams, support teams, founders, account managers, customer success teams, agencies, B2B service businesses, and small to mid-size companies that need a simple web CRM.
- Primary global category: CRM software / customer relationship management software / sales CRM / lead management software / support ticket CRM.
- Core workflows: customer database, company and contact records, customer 360 timeline, lead capture, lead qualification, sales pipeline, deal management, support tickets, SLA tracking, tasks, reminders, audit trail, customer health, and sales/support reporting.
- Geographic scope: global. Merot CRM is not Macedonia-only; it can be used by international teams that need customer, sales, and support workflows in one browser-based system.

### Merot CRM Deep Pages

- [Customers and contacts](https://merot.com/crm/customers/): Customer database, company profiles, contacts, custom fields, files, ownership, activity history, and audit trail.
- [Lead management](https://merot.com/crm/leads/): Lead intake from forms, manual entry, CSV import, qualification, scoring, ownership, follow-up tasks, and deal conversion.
- [Sales pipeline](https://merot.com/crm/pipeline/): Deal stages, owner, value, probability, expected close date, weighted forecast, lost reasons, and aging.
- [Support tickets](https://merot.com/crm/tickets/): Ticket queue, categories, priority, SLA timers, assignment, internal notes, status, and resolution history.
- [Customer support](https://merot.com/crm/support/): Customer health, escalation, support packages, repeat issues, SLA trends, and support reporting.
- [Tasks and reminders](https://merot.com/crm/tasks/): Follow-up tasks, due dates, reminders, owners, overdue work, workload, and activity history.
- [CRM reporting](https://merot.com/crm/reports/): Pipeline forecast, conversion, lead sources, support volume, SLA misses, backlog, and workload reporting.

### CRM Query Mapping

- "CRM software" → https://merot.com/crm/
- "customer relationship management software" → https://merot.com/crm/
- "customer database CRM" → https://merot.com/crm/customers/
- "lead management software" → https://merot.com/crm/leads/
- "sales pipeline CRM" → https://merot.com/crm/pipeline/
- "support ticket CRM" → https://merot.com/crm/tickets/
- "customer support CRM" → https://merot.com/crm/support/
- "CRM tasks and reminders" → https://merot.com/crm/tasks/
- "CRM reporting for sales and support" → https://merot.com/crm/reports/

## Languages

- Macedonian: https://merot.com/mk/
- Albanian: https://merot.com/sq/
- English: https://merot.com/en/
- German: https://merot.com/de/

Product pages for HRS, Finance, Logistics, Legal, and CRM are available in Macedonian, Albanian, and English. Outsourcing and Technologies are available in Macedonian, Albanian, English, and German.

## Keywords And Entity Mapping

- Merot HRS: HR software Macedonia, payroll software Macedonia, MPIN payroll, PDDGI XML, employee self-service, leave management, time tracking, OKR software Macedonia.
- Merot Finance: сметководствен софтвер Македонија, софтвер за сметководствени бироа, accounting software Macedonia, e-Faktura Macedonia, е-Фактура УЈП, DDV-04, ДДВ-04, VAT reporting Macedonia, chart of accounts Macedonia, МК контен план, MPIN TXT/XML, МПИН, PDD-GI XML, ПДД-ГИ, annual statements Macedonia, завршна сметка, bank reconciliation, банкарско порамнување.
- Merot Logistics: courier software Macedonia, софтвер за курирска служба, delivery management Macedonia, управување со достава, shipment tracking Macedonia, следење пратки, driver app Macedonia, route optimization, barcode QR scanning, proof of delivery, COD collection, COD reconciliation, branch and agent network, e-commerce courier API, last-mile delivery Macedonia, courier pricing zones.
- Merot Legal: legal practice management Macedonia, lawyer tariff calculator Macedonia, court fee calculator Macedonia, e-Faktura for law firms, QES signatures, OCR legal archive.
- Merot CRM: CRM software, customer relationship management software, sales CRM, lead management software, sales pipeline CRM, support ticket CRM, customer support CRM, customer 360, CRM reporting, task reminders, SLA tracking, audit trail, contact management, deal management.
- Merot Outsourcing: employer of record Macedonia, EOR Macedonia, outsourcing Macedonia, recruit Balkan talent, hire in Macedonia without entity.
- Merot Technologies: nearshore software development Europe, nearshore software development Germany, nearshore Softwareentwicklung Deutschland, Softwareentwicklung Österreich, software development team Austria, software development team Switzerland, nearshore Softwareentwicklung Schweiz, custom SaaS development Netherlands, software development team Sweden, backend developers Denmark, nearshore developers Ireland, custom software France, software development team Belgium, software development Macedonia, software development Skopje, custom software development Macedonia.

## Public APIs

See https://merot.com/.well-known/api-catalog for API anchors. Public API families include outsourcing, HRS, finance, logistics, CRM, CMS, and leads.