
Ibrahim Ahmad
Unbelievably stupid app. I signed up as BPU, completed the verification and made the first payment. As soon as I go back to the home page, thinking that my account is now prepared, it redirects me to the login page, and I cannot login, saying that my account is not exist. Then why the hell am I able to made the payment? Who the hell developed this?
13 people found this review helpful
BPJS Ketenagakerjaan Official
September 30, 2025
Yth. Bapak/Ibu pengguna aplikasi BPJS Ketenagakerjaan, mohon maaf atas ketidaknyamanannya. BPJS Ketenagakerjaan terus melakukan peningkatan aplikasi. Mohon dicoba secara berkala dan melakukan pembaruan aplikasi. Jika membutuhkan informasi lebih lanjut silakan hubungi BPJAMSOSTEK melalui layanan 175, Email, Whatsapp atau Sosial media resmi -Ay

Nila Dini Haryanti
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This newest JMO app. is not compatible with any particular devices, e.g. Android Redmi 10 I tried to re-update many times but it was failed. There's notification says "Your device is not compatible with this app or it wont work to your device please contact the developer". With my respect, it much appreciated if this new app could also friendly to the old android devices, the more it can reach broader communities with low cost gadget equipment the more your program would be useful for all!
56 people found this review helpful
BPJS Ketenagakerjaan Official
August 20, 2025
Yth. Bapak/Ibu pengguna aplikasi BPJS Ketenagakerjaan, mohon maaf atas ketidaknyamanannya. Kami akan terus melakukan peningkatan aplikasi. Mohon dicoba secara berkala dan melakukan pembaruan aplikasi. Jika membutuhkan informasi lebih lanjut silakan hubungi BPJS Ketenagakerjaan melalui layanan 175, Email, Whatsapp atau Sosial media resmi -TW

Indriana Panjaitan
The app doesen't work on my phone. Everytime i try to log in it closes unexpectedly. I have installed and uninstalled so many times but still doesen't work. Few month ago i was able to log in, but now it doesen't work. You need to fix this as soon as possible
63 people found this review helpful
BPJS Ketenagakerjaan Official
August 20, 2025
Yth. Bapak/Ibu pengguna aplikasi BPJS Ketenagakerjaan, mohon maaf atas ketidaknyamanannya. kami terus melakukan peningkatan kualitas aplikasi, terkait kendala login akun agar bisa kami bantu tindak lanjuti, mohon bisa menghubungi kami melalui care@bpjsketenagakerjaan.go.id atau bisa melalui DM di seluruh akun media sosial resmi kami. Tks -Tiwi