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Exception Policies

Montego Bay Infrastructure - Bulletin 1
Date(s) of Impacted travel: October 25, 2025 through November 08, 2025
Applicable to tickets issued on or before: October 30, 2025
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
read more >

Exception Policies

Hurricane Melissa - Bulletin 3
Date(s) of Impacted travel: October 25, 2025 through November 02, 2025
Applicable to tickets issued on or before: October 29, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
  • Bermuda, BM (BDA)
read more >

Exception Policies

Hurricane Melissa - Bulletin 2
Date(s) of Impacted travel: October 25, 2025 through November 02, 2025
Applicable to tickets issued on or before: October 27, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
read more >

Exception Policies

Hurricane Melissa - Bulletin 1
Date(s) of Impacted travel: October 25, 2025 through October 28, 2025
Applicable to tickets issued on or before: October 24, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
read more >

Exception Policies

East Coast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: October 12, 2025 through October 13, 2025
Applicable to tickets issued on or before: October 11, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Norfolk, VA (ORF) 
  • White Plains, NY (HPN)
read more >

Exception Policies

Tropical Storm Imelda - Bulletin 1
Date(s) of Impacted travel: September 30, 2025 through October 01, 2025
Applicable to tickets issued on or before: September 29, 2025
Affected Area(s) to/from/through the following:

Bermuda, BM (BDA)
read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: September 23, 2025
Applicable to tickets issued on or before: September 22, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: September 17, 2025
Applicable to tickets issued on or before: September 15, 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS) 
read more >

Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: September 10, 2025
Applicable to tickets issued on or before: September 08, 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
read more >

Exception Policies

Hurricane Erin - Bulletin 1
Date(s) of Impacted travel: August 19, 2025 through August 29, 2025
Applicable to tickets issued on or before: August 19, 2025
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: August 13, 2025 through August 14, 2025
Applicable to tickets issued on or before: August 12, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: July 31, 2025 through July 31, 2025
Applicable to tickets issued on or before: July 30, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

Northeast Inclement Weather - Bulletin 1
Date(s) of Impacted travel: July 08, 2025 through July 09, 2025
Applicable to tickets issued on or before: July 07, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

Northeast Severe Weather - Bulletin 1
Date(s) of Impacted travel: July 01, 2025 through July 01, 2025
Applicable to tickets issued on or before: June 30, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

France Fueler Industrial Action - Bulletin 1
Date(s) of Impacted travel: June 22, 2025
Applicable to tickets issued on or before: June 20, 2025
Affected Area(s) to/from/through the following:
  • Paris, France (CDG)
read more >

Exception Policies

Middle East Unrest - Bulletin 3
Date(s) of Impacted travel: June 12, 2025 through August 31, 2025
Applicable to tickets issued on or before: June 16, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
read more >

Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: June 12, 2025 through August 31, 2025
Applicable to tickets issued on or before: June 13, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
read more >

Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: June 12, 2025 through June 30, 2025
Applicable to tickets issued on or before: June 12, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
read more >

Exception Policies

DCA AIRSPACE CLOSURE FLEXIBILITY - BULLETIN 1
Date(s) of Impacted travel: June 14, 2025 through June 14, 2025
Applicable to tickets issued on or before: June 07, 2025
Affected Area(s) to/from/through the following:
  • Washington D.C. - Reagan (DCA)
read more >

Exception Policies

Newark Flexibility - Bulletin 2
Date(s) of Impacted travel: May 17, 2025 through June 15, 2025
Applicable to tickets issued on or before: May 19, 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
read more >

Exception Policies

Newark Flexibility - Bulletin 1
Date(s) of Impacted travel: May 17, 2025 through June 15, 2025
Applicable to tickets issued on or before: May 17, 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
read more >

Exception Policies

Spain and Portugal Power Outage - Bulletin 1
Date(s) of Impacted travel: April 28, 2025 through April 29, 2025
Applicable to tickets issued on or before: April 28, 2025
Affected Area(s) to/from/through the following:
  • Barcelona, ES (BCN)
  • Lisbon, PT (LIS)
  • Madrid, ES (MAD)
  • Porto, PT (OPO)
read more >

Exception Policies

Central Plains and Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 18, 2025 through February 19, 2025
Applicable to tickets issued on or before: February 17, 2025
Affected Area(s) to/from/through the following:
  • Charlotte, NC (CLT)
  • Fayetteville, AR (XNA)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Oklahoma, OK (OKC)
  • Raleigh Durham, NC (RDU)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
read more >

Exception Policies

Toronto Airport Closure - Bulletin 1
Date(s) of Impacted travel: February 17, 2025 through February 20, 2025
Applicable to tickets issued on or before: February 17, 2025
Affected Area(s) to/from/through the following:
  • Toronto, Canada (YYZ)
read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 15, 2025 through February 16, 2025
Applicable to tickets issued on or before: February 14, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Montreal, QC, CA (YUL)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Providence, RI (PVD)
  • Portland, ME (PWM)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: February 12, 2025 through February 15, 2025
Applicable to tickets issued on or before: February 13, 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 12, 2025 through February 13, 2025
Applicable to tickets issued on or before: February 12, 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA) 
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL) 
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
read more >

Exception Policies

Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 11, 2025 through February 12, 2025
Applicable to tickets issued on or before: February 10, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Evansville, IN (EVV) 
  • Greensboro, NC (GSO) 
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Norfolk, VA (ORF) 
  • Philadelphia, PA (PHL) 
  • Richmond, VA (RIC) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
read more >

Exception Policies

Northeast U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 08, 2025 through February 09, 2025
Applicable to tickets issued on or before: February 07, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE) 
  • Baltimore, MD (BWI) 
  • Boston, MA (BOS) 
  • Hartford, CT (BDL) 
  • Harrisburg, PA (MDT) 
  • Newark, NJ (EWR) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Philadelphia, PA (PHL) 
  • Providence, RI (PVD) 
  • Portland, ME (PWM) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN) 
read more >

Exception Policies

Central/Eastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 05, 2025 through February 06, 2025
Applicable to tickets issued on or before: February 04, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Chicago O’Hare, IL (ORD)
  • Chicago Midway, IL (MDW)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wane, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI) 
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
read more >

Exception Policies

Washington D.C. Airport Closure - Bulletin 1
Date(s) of Impacted travel: January 30, 2025 through January 30, 2025
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • Baltimore, MD (BWI)
read more >

Exception Policies

Storm Eowyn Ireland/Northern Ireland - Bulletin 1
Date(s) of Impacted travel: January 23, 2025 through January 24, 2025
Applicable to tickets issued on or before: January 23, 2025
Affected Area(s) to/from/through the following:
  • Belfast City Airport, GB (BHD)
  • Cork, IE (ORK)
  • Dublin, IE (DUB)
read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 3
Date(s) of Impacted travel: January 20, 2025 through January 24, 2025
Applicable to tickets issued on or before: January 22, 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX)
  • Augusta, Georgia (AGS)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Birmingham, Alabama (BHM)
  • Brunswick, Georgia (BQK)
  • Charleston, South Carolina (CHS)
  • Columbia, South Carolina (CAE)
  • Columbus, Georgia (CSG)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Dothan, Alabama (DHN)
  • Fayetteville, North Carolina (FAY)
  • Fort Walton Beach, Florida (VPS)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL) 
  • Houston Hobby, Houston, Texas (HOU)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Jackson, Mississippi (JAN)
  • Jacksonville, North Carolina (OAJ)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Mobile, Alabama (MOB)
  • Monroe, Louisiana (MLU)
  • Montgomery, Alabama (MGM)
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY)
  • Panama City, Florida (ECP)
  • Pensacola, Florida (PNS)
  • Raleigh Durham, North Carolina (RDU)
  • San Antonio, Texas (SAT)
  • Savannah, Georgia (SAV)
  • Shreveport, Louisiana (SHV)
  • Tallahassee, Florida (TLH)
  • Valdosta, Georgia (VLD)
  • Wilmington, North Carolina (ILM)
read more >

Exception Policies

Atlanta Winter Weather - Bulletin 2
Date(s) of Impacted travel: January 20, 2025 through January 22, 2025
Applicable to tickets issued on or before: January 21, 2025
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 2
Date(s) of Impacted travel: January 20, 2025 through January 22, 2025
Applicable to tickets issued on or before: January 20, 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX) 
  • Augusta, Georgia (AGS) 
  • Austin, Texas (AUS) 
  • Baton Rouge, Louisiana (BTR) 
  • Birmingham, Alabama (BHM) 
  • Brunswick, Georgia (BQK) 
  • Charleston, South Carolina (CHS) 
  • Columbia, South Carolina (CAE) 
  • Columbus, Georgia (CSG) 
  • Dallas Fort Worth, Texas (DFW) 
  • Dallas Love Field, Texas (DAL) 
  • Dothan, Alabama (DHN) 
  • Fayetteville, North Carolina (FAY) 
  • Fort Walton Beach, Florida (VPS) 
  • Gulfport, Mississippi (GPT) 
  • Harlingen, Texas (HRL)
  • Houston Hobby, Houston, Texas (HOU) 
  • Houston Intercontinental, Houston, Texas (IAH) 
  • Jackson, Mississippi (JAN) 
  • Jacksonville, North Carolina (OAJ) 
  • Lafayette, Louisiana (LFT) 
  • McAllen, Texas (MFE) 
  • Mobile, Alabama (MOB) 
  • Monroe, Louisiana (MLU) 
  • Montgomery, Alabama (MGM) 
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY) 
  • Panama City, Florida (ECP) 
  • Pensacola, Florida (PNS) 
  • Raleigh Durham, North Carolina (RDU) 
  • San Antonio, Texas (SAT) 
  • Savannah, Georgia (SAV) 
  • Shreveport, Louisiana (SHV) 
  • Tallahassee, Florida (TLH) 
  • Valdosta, Georgia (VLD) 
  • Wilmington, North Carolina (ILM) 
read more >

Exception Policies

Atlanta Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 20, 2025 through January 21, 2025
Applicable to tickets issued on or before: January 19, 2025
Affected Area(s) to/from/through the following:

Atlanta, GA (ATL)
read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 20, 2025 through January 21, 2025
Applicable to tickets issued on or before: January 19, 2025
Affected Area(s) to/from/through the following:
  • Alexandria, Louisiana (AEX)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Houston Hobby, Houston, Texas (HOU)
  • Jackson, Mississippi (JAN)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Monroe, Louisiana (MLU)
  • New Orleans, Louisiana (MSY)
  • San Antonio, Texas (SAT)
  • Shreveport, Louisiana (SHV)
read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 19, 2025 through January 20, 2025
Applicable to tickets issued on or before: January 18, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • White Plains, NY (HPN)
  • New York, NY (JFK)
  • New York, NY (LGA) 
read more >

Exception Policies

Washington D.C. Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 19, 2025
Applicable to tickets issued on or before: January 17, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
read more >

Exception Policies

Southern California Wildfires - Bulletin 4
Date(s) of Impacted travel: January 08, 2025 through January 20, 2025
Applicable to tickets issued on or before: January 15, 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
read more >

Exception Policies

Southern California Wildfires - Bulletin 3
Date(s) of Impacted travel: January 08, 2025 through January 16, 2025
Applicable to tickets issued on or before: January 13, 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR) 
  • Los Angeles, CA (LAX) 
  • Ontario, CA (ONT) 
  • Santa Ana/Orange County, CA (SNA)
read more >

Exception Policies

Southern California Wildfires - Bulletin 2
Date(s) of Impacted travel: January 08, 2025 through January 12, 2025
Applicable to tickets issued on or before: January 10, 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
read more >

Exception Policies

Southern California Wildfires - Bulletin 1
Date(s) of Impacted travel: January 08, 2025 through January 10, 2025
Applicable to tickets issued on or before: January 08, 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
read more >

Exception Policies

Southeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 10, 2025 through January 11, 2025
Applicable to tickets issued on or before: January 08, 2025
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Norfolk, VA (ORF)
  • Raleigh, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
read more >

Exception Policies

Central Southeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 09, 2025
Applicable to tickets issued on or before: January 07, 2025
Affected Area(s) to/from/through the following:
  • Birmingham, AL (BHM)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Knoxville, TN (TYS)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Shreveport, LA (SHV) 
read more >

Exception Policies

Central U.S. Winter Weather - Bulletin 3
Date(s) of Impacted travel: January 04, 2025 through January 07, 2025
Applicable to tickets issued on or before: January 06, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Cincinnati, OH (CVG) 
  • Columbus, OH (CMH) 
  • Dayton, OH (DAY) 
  • Evansville, IN (EVV) 
  • Indianapolis, IN (IND) 
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Omaha, NE (OMA) 
  • Philadelphia, PA (PHL) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • St. Louis, MO (STL) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • Wichita, KS (ICT) 
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Exception Policies

Central U.S. Winter Weather - Bulletin 2
Date(s) of Impacted travel: January 04, 2025 through January 06, 2025
Applicable to tickets issued on or before: January 04, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Cincinnati, OH (CVG)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Omaha, NE (OMA)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
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Exception Policies

Central U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 04, 2025 through January 06, 2025
Applicable to tickets issued on or before: January 03, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Cincinnati, OH (CVG)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
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Exception Policies

New Orleans Security Situation - Bulletin 1
Date(s) of Impacted travel: January 01, 2025 through January 03, 2025
Applicable to tickets issued on or before: January 01, 2025
Affected Area(s) to/from/through the following:
  • New Orlean, LA (MSY)
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Exception Policies

Liberia International Airport Closure - Bulletin 1
Date(s) of Impacted travel: November 18, 2024 through November 21, 2024
Applicable to tickets issued on or before: November 18, 2024
Affected Area(s) to/from/through the following:
  • Liberia, CR (LIR)
read more >
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