Pranay Sharma

B.S. in Computer Science  ·  Minor in Business  ·  Tempe, AZ

Enterprise Technology, Arizona State University  ·  Tempe, AZ

• Provide frontline technical support to students, faculty, and staff by diagnosing and resolving basic hardware, software, and personal device issues at the Tech Hub.
• Troubleshoot common technology problems involving laptops, mobile devices, university software, accounts, and connectivity while delivering professional customer service.
• Guide users through technical solutions, explain troubleshooting steps, and promote effective use of university technology resources.
• Assist with device setup, software installation, and general technology inquiries while documenting issues and escalating complex cases when appropriate.
• Collaborate with fellow Technology Consultants to maintain an organized support environment and ensure timely, high-quality assistance for Tech Hub visitors.

HIDA, Arizona State University  ·  Mesa, AZ

• Assist with daily film equipment check-in/check-out operations for students and faculty.
• Manage inventory tracking through barcoding, cataloging, and database maintenance.
• Lead migration of equipment inventory data to the WebCheckOut platform to support online reservations and management.
• Configure checkout policies, user workflows, and digital inventory records within WebCheckOut.
• Maintain accurate equipment records and support inventory audits to improve operational efficiency.
• Provide customer service and technical support regarding equipment reservations and usage procedures.
• Collaborate with staff and student workers to streamline equipment room operations and organization.

International Students & Scholars Center (ISSC)  ·  Tempe, AZ

• Plan and execute engagement events and workshops supporting 13,000+ international students at ASU.
• Plan and implement cultural, academic, and community-building events in collaboration with program coordinators.
• Lead presentations, workshops, and student support initiatives with minimal supervision.
• Manage event logistics, registrations, and promotional outreach.
• Serve as a liaison between ISSC, student organizations and campus departments to enhance programming.
• Collect and analyze engagement data to assess program effectiveness and improve future initiatives.
• Support integration efforts for new international students.
• Demonstrate strong cross-cultural communication, leadership, and organizational skills.
• Maintain professionalism, cultural sensitivity, and confidentiality while representing ISSC.

Ira A. Fulton Schools of Engineering  ·  Tempe, AZ

• ASU 101 Section Leader for a class of 19 students under Professor Steven Osburn.
• Delivered engaging lectures, organized a library tour, evaluated assignments, and facilitated one-to-one student mentoring.
• Provided academic guidance and connected students with institutional resources to support their transition to university life.
• Coordinated communication between the professor and department, including class updates and attendance reporting.

Headstarter AI  ·  Remote

• Worked towards the Track A objective of accumulating 1000 waitlist users, creating 1000 user accounts, or generating revenue exceeding $1000 through innovative AI projects.
• Engaged in extensive networking with industry professionals and peers to enhance collaboration and learning.

Fulton Accelerated Community Engagement (FACE)  ·  Tempe, AZ

• Identified, explored and applied my top five Clifton Strengths.
• Conducted interviews with a Fulton leader to gather experiential insights and researched on Diversity, Equity, and Inclusion.
• Participated in Fulton Student Organization meetings and documented them using a qualitative observation approach.
• Developed a SMART goal and collaborated on a project addressing groundwater depletion in California's Central Valley.
• Presented my yearlong work at the FACE symposium to the engineering faculty.