Co-founder & CTO, Quikly
Always building.
Three decades of building — from dorm-room startups to technology used by 70 million consumers.
The Arc
It started in the early 90s, before most people had any reason to care about the internet. Universities were the only ones with high-speed connections; at home, a 9600 baud modem was considered fast. I was a kid writing bash scripts, building "choose your own adventure" stories in BASIC, and spending hours tinkering with anything that would let me make something interactive. The breakthrough moment came when I realized that Mosaic — and eventually Netscape — would open local HTML files right from the hard drive. You didn't need a server. You didn't need anyone's permission. You could build web pages even if you had nowhere to host them. That was enough to get hooked.
At the University of Michigan, I studied Economics and Political Science — partly because I was already knee-deep in computer science and figured majoring in it would take the fun out of it. But those disciplines gave me frameworks for thinking about markets, incentives, and why people do what they do. I went deep: published in the Michigan Journal of Economics, won the John E. Parker Memorial Prize for labor economics, and the Walter Rodney Essay Award in Afroamerican, Caribbean, and African studies. The academic work sharpened how I thought about systems — and the nights and weekends were where I started applying it.
That's where Eatblue.com started in 2002. This was before smartphones, but after everyone had high-speed internet — remember Napster? We were ordering late-night food from the dorms and realized someone should scan every restaurant menu and put them online. And not just that — we scrubbed the phone numbers off the menus and replaced them with our own, so we knew exactly how much business we were generating. That eventually became a toll-free IVR phone system — a server literally running in a friend's dad's basement. Students called, spoke a restaurant name, and got routed directly. We won the university's Dare to Dream Entrepreneurship Grant in recognition of what we'd built.
We featured daily deals before Groupon made it a category. One of our most popular was a sake bombs special at a local restaurant — the promotion drove so much volume that the owners eventually opened a standalone location called Sake Bombs Depot. That was the first time I saw a product create demand that outgrew its container.
Then came college nightlife promotions, and my first real lesson in marketing psychology. Like Malcolm Gladwell's connectors and mavens, we found the influencers on campus and empowered them with their own VIP lists. I built a little app where our promoters could add people to their private list; the bar owner could close the list, alphabetize it, and print it out for the door. The VIP line was around the block. We took venues that struggled to draw a college crowd and made them the place to be. Scarcity, exclusivity, social proof — the mechanics that would eventually become Quikly were born in those lines.
After that, Stereo Interactive & Design — where I learned how to build products for other people's problems, not just my own. As Technology Director, the range was the education: custom t-shirt shops, nightlife platforms, special projects for GM and NYU. Every client had a different constraint, a different audience, a different definition of "done." Along the way I also helped get NewMusicalTheatre.com off the ground — a digital sheet music platform connecting writers directly with performers.
Every project shared a through-line: see something that could work better, and build it.
What I Believe
Every product I've built started with something I noticed, not something I planned. A campus full of hungry students with no way to order. A bar that couldn't draw a crowd. A promotion that could work better with a countdown. The code comes second. Seeing clearly comes first.
Lead with what you already know. When a merchant installs our app, we can identify their brand colors, discount patterns, and competitive positioning before they touch anything. Proving you understand someone's world before asking anything earns the right to ask.
Every product-led success story starts by solving one specific problem simply, then building virality into the use case. Automating a process that doesn't work just compounds the problem at scale.
You can be busy with dashboards, templates, and tracking pixels — but if you're pointed in the wrong direction, velocity is just a faster way to miss the target. Strategy defines what not to do.
The best ideas I've had started as a feeling, not a spreadsheet. But feelings aren't a strategy. Run the test, read the data, and let the numbers confirm or kill the hunch. Intuition gets you the hypothesis. Data gets you the answer.
How I Build
The best things I've built started with a tight budget, a small team, or limited runway. Constraints force clarity — they strip away everything that doesn't matter and leave you with the thing that does.
Eatblue started because we were hungry at 1am and ordering was broken. Ubars started because a bar couldn't fill a room. The best product instincts don't come from market research — they come from living inside the problem.
Start from the why — what makes someone act, trust, or choose. Then prototype, ship, and learn. The first version is never right, but it's always the fastest way to find out what is.
Tight product-market fit with a specific segment always outperforms broad horizontal appeal. Dominate one vertical deeply, then expand from strength.
The Work
Co-founded in 2012, Quikly sits at the intersection of behavioral psychology and e-commerce — urgency marketing technology that turns consumer attention into measurable action. The core insight: when people believe an opportunity is scarce and time-limited, they act faster, share more, and convert at rates that make traditional marketing look broken.
The early days had the kind of stories you can only earn by shipping before you're ready. At a Demo Day pitch, we sent a live SMS blast to show the platform in action. The servers scaled too high, we ran out of database connections, and the demo crashed in front of the room. We still got the investment — because even the failure proved the demand was real.
consumers participated
avg enterprise retention
email/SMS subscriber growth
revenue from participants
Trusted by
Domino's · American Eagle · Tropical Smoothie Cafe · Pet Supplies Plus · Holiday World · Dunham's