“You are your greatest asset. Put your time, effort, and money into training, grooming, and encouraging your greatest asset.” This beautiful quote by Tom Hopkins says it all, investing all your resources into things that make yourself the biggest asset. It’s like putting everything you got into something you want to accomplish or achieve.
Grooming refers to the actions you take to keep your appearance clean and tidy. Self-improvement and the art of keeping ourselves clean, healthy, and optimistic are at the heart of grooming. It’s all about looking good on the outside and feeling good on the inside. Grooming also encourages mental growth and being more optimistic. While, Personality development is a dynamic process that is influenced by a variety of elements, including the environment and life events. Personality development can alternatively be described as multifaceted and subjective. In other words, personality formation can be viewed as a continuous process with variable degrees of intensity and change. Because its definition is based on social norms of expected behavior, self-expression, and personal progress, it is subjective.
Nowhere is the significance of personality and grooming more evident than in the aviation industry. And one of the most important assets of this vast industry is its Cabin crew or Flight Attendants.
Flight attendants, are members of the aircrew whose job it is to ensure that you have a pleasant flight. Working as a cabin crew member for a large airline allows you to interact with a variety of individuals while also allowing you to travel. Cabin crew members’ responsibilities include greeting passengers and directing them to their seats, informing passengers of the aircraft’s safety procedures and ensuring that all hand luggage is securely stored, ensuring that all seat belts and galleys are secure before take-off, and making announcements on behalf of the pilot and answering questions during the flight.
Flight attendants are the airline’s public face and must dress appropriately. You’ll be working long hours and must look as good at the end of the flight as you did at the beginning. Grooming in aviation is important because serving food and drinks on each flight can be quite repetitive while also having to appear happy and assertive. You must be well-dressed, have a pleasant personality, be friendly and sensitive to the needs of other people. Hence, when it comes to selecting and hiring cabin crew, each airline has its own set of rules and needs. Some are based on physical characteristics, while others are based on skills. Nonetheless, they only want the best to join their team.
The airline’s name is worn by flight attendants. You are a part of the company’s priceless image, which it has always guarded and cultivated. It’s up to you to do your part. Maintain a clean and well-groomed appearance at all times. You are the company’s face and the person in charge of offering services. Maintaining appropriate posture and taking care of your hair and nails, poise and grace when dealing with and interacting with consumers. Passengers’ trust and respect are earned by a confident cabin crew. Time management, courtesy, effective communications and outstanding interpersonal skills, good vision and hearing, the capacity to remain cool in emergencies or while dealing with difficult passengers, and, of course, grooming are all traits that may be developed. In the aviation profession, effective communication skills are more vital than good appearance. Adding more, the personality trait that a cabin crew member must possess is organization and attention to detail. To maximize time for other activities, a skilled flight attendant must have amazing organizational skills. He also has the responsibility of keeping the workplace clean and organized for the passengers. Even the smallest details are important and have an impact on the company’s reputation. You must also be able to plan your everyday affairs so that you can be on standby in case you are called to work. You should also think about the time limits of a flight. You’ll be able to manage your time more effectively if you have good organizing skills.
The most important part of personality development is confidence. Confidence means not getting panicky when faced with an embarrassing situation and knowing how to make the best of the situation. In other words, confidence means being confident in yourself at all times, especially when dealing with an airline customer. Try to think positively: Anxiety, anger, and mistrust wreak havoc on your emotional and physical health, harming both your profession and the airline you work for. Good thoughts are a beneficial friend in the pursuit of beauty. When you have a bad idea, don’t dwell on it; instead, rapidly shift your focus to something more positive. Remove undesired ideas of envy, jealousy, shame, anger, disappointment, and grief from your head, because being confident as a cabin crew member is not just about keeping the passengers happy, your confidence plays a key role in their safety as well.
In a difficult situation, a confident cabin crew member will enlist confidence in the passengers, making them feel like they are in the right hands. This is where great personality development is key, as in a disaster a confused cabin crew member could mean a plane full of panicking passengers. An attendant has to be composed yet confident enough to make the decisions that may affect the lives of hundreds of people on board.
To conclude, grooming and a good personality are not just about looking good, it’s about feeling good. It’s about being confident in your own skin and giving your 100% every time.
Click here to learn more about SFA&ATP’s cabin crew program.