Open Source Linux Help Desk Software - Page 2

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

A bugtracker written in PHP

AvieOnline Framework solution for Small-Medium Enterprises in the any business application. With implementations for Real Estate, Data Collaboration, Forums, CRM Help Desk, Accounting Softwares (Payroll, Time Tracker, others). This uses (Java 2 Enterpris

BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.

DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.

Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.

Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.

I have migrated the project to github: https://github.com/utkarsh2012/BookMyDoc

PHP and MySQL based support system allowing endusers to submit support requests to help desk technicians, and track the status of their requests.

New release 1/20/2011 - Intuitive and simple web server (or localhost) based bug tracking & reporting system. Uses PHPs built-in SQLite3, no MySql required. Supports any OS with browser.

A php based bug tracking system using a sql database back end. The main focus is on user management and a single database for everything. The tracker needs to simple and functional at the same time. The secondary focus is on design, using CSS to 'skin'

Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.

This aims to offer a jQuery based autocomplete facility for custom fields in Bugzilla. It offers o A fully customisable configuration interface o Autocomplete results based on data in the focus field and others if desired o Autocomplete completion to the focus field and others if desired

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.

A free captcha generator PHP class.

CoAST, The Concord Asset, Software, and Ticket system is a php/mysql portal that allows you to receive user problems via a web portal, manage them, and manage hardware and software. Software can be licensed to an asset, which is attached to a user.

Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such

Freeway is the open source eCommerce platform for selling services and products. With Freeway you can sell booking and appointments, event ticketing and subscription services as well as physical and virtual products.

Student's Assessment System.

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon, ...

Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.