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ITIL conform CMDB solution for documenting your entire IT landscape
... services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.
Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
Lightweight Event Management System (for Monitoring-Events and more)
Tarantoga is an open source lightweight event management system for events from monitoring and more, with similar functionality to IBM Tivoli TEC, Master Cell, or BMC BEM. It supports your ITIL/ITSM event management process. It relies on MongoDB to store the events and Perl as rule programming language. GUI and backend are seperate tools that communicate only via the MongoDB. Tarantoga understands EIF, so you can send events with "postemsg", "msend -e", and the tarantoga tool tsend. Via EIF...
Herramienta destinada a los Departamentos de Informatica para la gestion de usuarios, inventario, incidencias, administracion del directorio activo, mensajeria, contactos, control de almacen y fungibles, gestion de averias, ip, parque informatico, etc.
ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.
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