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P&C Insurance Software
Property and casualty insurance software is designed to streamline the way insurance companies manage risks, process claims, and provide accurate customer service. It typically includes features such as policy management, billing automation, and analytics functions to help companies optimize their operations. The software is an important tool for insurers looking to increase efficiency and improve customer experience.
Customer-to-Customer (C2C) Community Marketing Software
Customer-to-customer (C2C) community marketing software is a tool designed to facilitate and manage online platforms where customers can interact and share information about products or services. It provides features such as discussion forums, review systems, and social media integration to enable users to exchange experiences and recommendations. The software often includes moderation and analytics tools to manage content and monitor community engagement. Its purpose is to create a space for authentic customer interactions, helping brands build trust and loyalty through peer-to-peer communication. C2C community marketing software supports the growth of customer-driven communities by enhancing user engagement and connection.
B2C Marketplaces
B2C marketplaces are online platforms that connect businesses directly with consumers to facilitate the buying and selling of goods and services. These marketplaces provide a centralized space for various businesses to list their products or services, allowing consumers to browse, compare, and make purchases from multiple sellers in one location. B2C marketplaces typically handle transactions, payment processing, and sometimes fulfillment, offering consumers a seamless shopping experience. Examples of B2C marketplaces include ecommerce giants and niche platforms, ranging from general consumer goods to specialized products. These platforms benefit businesses by expanding their reach, while consumers enjoy a broad selection of products, competitive pricing, and convenience.
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1
Contact Cubed
Contact Cubed
...Our seamlessly integrated solution analyzes 100% of your calls using our proprietary speech & voice analytics platform. Your internal processes & goals with the power of industry specific C.I and cutting edge A.I. is our recipe for your success. Whether you're looking to increase conversion, improve NPS or just simply create call efficiency, we are your all in on solution. Every industry from collections, insurance, sales through banking has its own nuances, language, normalcy and we cover them all. Our dedication to optimizing the call center management experience solves it from every angle from simplest to complex. -
2
OPINATOR
Innology Ventures
Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. -
3
Sayint
Sayint
...The platform also alerts relevant teams about potential threats and breaches and helps reduce the risk of penalties. This makes compliance documentation and proofing becomes easy. From capturing key metrics like C-SAT, NPS and CES based on industry benchmarks to showing customer journey reviews from disparate data sources and proactively engaging with relevant services, Sayint takes a holistic approach.Starting Price: $60 per month -
4
CSG Ascendon
CSG
Independent of industry, an incumbent or new entrant, organizations must be able to quickly launch, learn from and scale digital service offerings to stay relevant, build brand loyalty and maintain an enduring customer base in B2C, B2B and B2B2X environments. But change doesn’t happen overnight. You need to be able to get to market quickly while still optimizing the revenue you earn from traditional services. Ascendon is a software-as-a-service (SaaS), cloud-based platform that enables you to launch new digital services and quickly participate in the federated digital economy. ... -
5
Idiomatic
Idiomatic
Idiomatic unlocks the "why" behind your customer feedback with world-class AI that's customized to your business. Stop relying on general text analytics & manual analysis, and partner with Idiomatic to start executing the right decisions faster. See everything organized in one place, at one time. Turn feedback into data-driven actions in real-time. Understand which issues drive key metrics (NPS, CSAT, surveys, and more). Gain from our hyper-custom approach to your unique business data.... -
6
Pivony
Pivony
Customer habits, even the customers themselves, began to change more unexpectedly than ever before. This is why we launched Pivony when the pandemic hit the world. It is very important that you evaluate the support requests you receive from your users, beyond simply responding to them. Using AI-powered technology, you can identify niche groups of users who express similar concerns, issues, or suggestions. Pivony helps you make sense of the thousands of conversation and text based data across... -
7
Valona Intelligence
Valona Intelligence
...The platform offers AI-powered tools such as the AI research assistant, which transforms relevant insights into actionable executive summaries, and trend radars for strategic foresight, enabling users to map and visualize alternative scenarios. Valona's dashboards are designed for key stakeholders and C-suite executives, delivering daily, personalized insights to the right audiences. The platform supports over 100 languages, provides English summaries of global insights, and integrates seamlessly with existing systems through numerous connectors. -
8
SendX
SendWorks
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. Pricing: - Start with 14 days free trial (no credit card required). - Pricing starts at...Starting Price: $9.99/month -
9
Calabrio ONE
Calabrio
Calabrio ONE gives you the complete toolset to unlock the tremendous value buried within your customer interaction data and use it to transform your entire business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose—in the cloud, on-premises, or in a hybrid environment. Capture every customer interaction across all channels. Extract predictive and prescriptive insights. Elevate customer... -
10
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.Starting Price: $99 per month -
11
LoopVOC
LoopVOC
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and...Starting Price: $149 per month -
12
CamTwist
CamTwist Studio
...Each effect can be customized to meet your own needs. Up to three Blackmagic Intensity Pro cards can be added in to a MacPro allowing you to switch between HDMI, Component HD, Composite or Y/C. Combine DV bridges to get even more inputs. While CamTwist already includes amazing effect out of the box, it is very easy to create your own custom elements. Using Apple's free Quartz Composer additional elements can be created with ease! Using your favorite streaming provider such as Ustream.tv, Justin.tv, BlogTV, LiveStream, NuMuBu.com and many others you can stream your CamTwist produced shows live on the Internet. ... -
13
Adjustify
Adjustify
Adjustify is a web-based video calling application that allows professionals to connect with their customers to conduct on-site inspections or in-home meetings remotely. Schedule a call with your customer to start connecting digitally through the mobile app. During the video call, users can take digital measurements and access customer phone features including zoom and flash to capture unlimited photos. After the call, users can view a video recording of the meeting and add notes to photos....Starting Price: $12 per claim -
14
Voxvalley CPaaS
Voxvalley
...SMS API can help your business to implement two-way communication with customers. This can be done effectively with the help of long codes and short codes. Using this, short codes let you send large volumes of B2C messages, and long codes can help you to run SMS promotional campaigns. With SMS API integration, you can have a unique sender ID, with which customers can identify and recognize your brand easily. Also, you may send promotional and transactional alerts via SMS to keep your customers updated and engaged. You can have the DID numbers for International calling/toll-free numbers that allow you to reach the customers with local numbers, which is more trustworthy. ... -
15
All In The Loop
All In The Loop
Event App by All In The Loop. Launch your own branded Event App. Replace all printed materials, make live edits any time. Help audiences plan before your event. Engage audiences whilst generating feedback. Facilitate networking and connect the right people. Track all movements and see how content is received. Virtual Participation by All In The Loop. Live Session Streaming. Q&A and Live Polling from anywhere. Onsite and Offsite Networking & Matchmaking. Virtual Face to Face Meetings.... -
16
Eleveo
Eleveo
Global, award winning contact center compliance & workforce optimization solutions. Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing Elevēo has you covered for everything from voice calls to land mobile radios. Remove, or anonymize details from data collected to stay in compliance. Archive datasets based on configurable rules and automatic categorization. Supervise your teams voice interactions with customers in real-time. Detailed audit... -
17
GlockApps
GlockApps
... ❖ Protect your identity by identifying, monitoring, and rejecting unauthenticated outgoing emails. ❖ Identify whether your email’s content or reputation is being flagged as Spam by all major B2B and B2C email marketing providers. ❖ Fix HTML errors and identify “risky” content before sending. ❖ Get instantly notified when issues occur by email, Slack, or Telegram. Want to speak with an expert? Book a 1-hour consulting call to get all your email marketing and deliverability questions answered. We also offer comprehensive Email Deliverability Audits with personalized recommendations for companies looking to maximize their revenue with email.Starting Price: $9 per month -
18
Replicant
Replicant
With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or... -
19
SurveySensum
SurveySensum
...The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.Starting Price: $99 per month -
20
DelightChat
DelightChat
...Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
21
Alchemer
Alchemer
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation.... -
22
Bulbshare
Bulbshare
We help the world's leading organizations stay ahead of the game through customer collaboration. Bulbshare is the place where audiences shape the content they consume, the causes they care about and the brands they love. A collaborative tech platform that brings brands and organizations closer to their customers than ever before - building online communities that enable conversations, collaboration and co-creation. We're driven by the belief that through harnessing the power of real people... -
23
Channelize.io
Channelize.io
Channelize.io is an end-to-end Live Video Commerce enabler that enables E-Commerce Brands globally to add Live Shopping Experiences within their Websites and Mobile Apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix and more, and via our API, SDKs, and UI Kits. Channelize.io Live Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer...Starting Price: $49.00/month -
24
Clootrack
Clootrack
Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights,... -
25
Data8
Data8
...Data validation services include real-time verification tools for address autocomplete, postcode lookup, bank account validation, email verification, name and phone validation, and business insights, all aimed at capturing accurate customer data at the point of entry. Data8 helps improve B2B and B2C databases by offering appending and enhancement services, email and phone validation, data suppression for goneaways and deceased individuals, deduplication and merge services, PAF cleansing, and preference services. Data8 is an automated deduplication solution compatible with Microsoft Dynamics 365, designed to dedupe, merge, and standardize multiple records efficiently.Starting Price: $0.053 per lookup -
26
Conjointly
Conjointly
...On top of that Conjointly is free for students and academics, empowering the next generation of market researchers. The Conjointly platform is used for all types of B2C and B2B research. Our strongest expertise is in product and pricing research (discrete choice methods / conjoint analysis, Van Westendorp, Gabor-Granger, monadic concept testing). With 10,000+ projects performed on the platform, Conjointly is the go-to research place for hundreds of clients.Starting Price: $0 -
27
Clari Copilot
Clari Copilot
Clari Copilot (previously Wingman) turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. With Clari and Clari Copilot coming together, you have everything you need to run revenue on one platform. With Clari Copilot, your conversation data lives right where your sales team works, in...Starting Price: $500 per user per year -
28
Dovetail
Dovetail Research
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the...Starting Price: $29/user/month -
29
Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. ... -
30
Open Automation Software
Open Automation Software
...OAS is truly an unlimited IoT Gateway for Windows, Linux, Raspberry Pi 4, Windows IoT Core, and Docker deployments. Create HMI visualization for web, WPF, and WinForm C# and VB .NET applications. Log data and alarms to SQL Server, Oracle, MS Access, MySQL, Azure SQL, PostgreSQL, Cassandra, MongoDB, MariaDB, SQLite, InfluxDB, and CSV files. MQTT Broker and Client interface along with cloud connectivity to Azure IoT and AWS IoT Gateway. Read and write data from remote Excel Workbooks. Alarm notification to email, SMS text, and voice messaging. .NET and REST API programmatic access. ...Starting Price: $495 one-time payment