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Time Tracking Software
Time tracking software is used to monitor the amount of time spent on a task or project. It is designed to provide an accurate record of work performance and progress. It can be used to track labor costs, material costs, billing cycles and other such details. This type of software not only helps in tracking time but also provides valuable insights into employee productivity across all departments.
Time and Expense Software
Time and expense software helps businesses efficiently track employee work hours and associated expenses for projects and operations. This software allows users to log time entries, categorize expenses, and automate approvals, providing transparency and control over budgeting. With real-time dashboards and reporting, managers can monitor costs, track project timelines, and optimize resource allocation. Many time and expense tools integrate with payroll and accounting systems, streamlining financial management and reducing manual entry errors. Overall, these solutions improve accuracy, save time, and support compliance with billing and reimbursement policies.
Time Clock Software
Time clock software enables businesses to accurately track employee work hours by automating the clock-in and clock-out process, whether through mobile apps, web platforms, or physical devices. It helps manage attendance, monitor overtime, and streamline payroll calculations by capturing real-time data on employee shifts and breaks. The software often includes features like geofencing, biometric authentication, and integration with payroll systems to improve accuracy and security. By reducing manual tracking errors and simplifying timekeeping, time clock software enhances workforce management and ensures compliance with labor regulations. Ultimately, it increases operational efficiency and provides a clear, automated way to manage employee hours.
Time Series Databases
Time series databases (TSDB) are databases designed to store time series and time-stamped data as pairs of times and values. Time series databases are useful for easily managing and analyzing time series.
Real-Time Operating Systems (RTOS)
A real-time operating system (RTOS) is a specialized OS designed to process data and execute tasks within strict timing constraints. Unlike general-purpose operating systems, RTOS platforms prioritize predictability and determinism, ensuring tasks are completed within guaranteed time frames. They are widely used in embedded systems, robotics, aerospace, automotive electronics, medical devices, and industrial automation where delays could compromise safety or functionality. RTOS platforms often provide lightweight kernels, task scheduling, inter-process communication, and resource management optimized for reliability and low latency. By enabling consistent, time-critical performance, RTOS software ensures that mission-critical applications run smoothly under real-world conditions.
Time & Attendance Software
Time and attendance software helps businesses track employee work hours, attendance, and leave requests, streamlining workforce management. It automates the process of recording clock-ins and clock-outs, often integrating with biometric systems, mobile apps, or web-based platforms for accurate time tracking. The software includes features like shift scheduling, overtime tracking, and reporting to ensure compliance with labor laws and company policies. By centralizing time and attendance data, it reduces administrative errors, improves payroll accuracy, and boosts operational efficiency. Ultimately, time and attendance software enhances workforce visibility and helps organizations manage employee time more effectively.
Real-Time Data Streaming Tools
Real-time data streaming tools enable organizations, big data and machine learning professionals, and data scientists to stream data in real time, and build data models when new data is created or ingested.
Time Series Intelligence Software
Time series intelligence software enables organizations to generate insights from raw time series data. Time series intelligence software, sometimes referred to as time series analytics software, provides features so that data teams can conduct analysis, visualize trends, forecast, and predict outcomes based on time series data.
Real-Time Analytic Databases
Real-time analytics databases are database systems that enable businesses to access and analyze data in near real-time. These systems allow companies to make decisions quickly based on up-to-date information, rather than relying on periodic reports from other databases. Real-time analytic databases typically have powerful processors capable of handling complex queries and vast amounts of data. They also support modern features such as distributed computing, automated data management, secure sharing of sensitive information, and elastic scalability. Such advanced capabilities help organizations gain deeper insights into their customers' behavior so they can take appropriate action swiftly.
Real-Time Transportation Visibility Platforms
Real-time Transportation Visibility (RTVVP) platforms are software systems designed to provide visibility into the performance of a supply chain’s transportation operations. These systems provide visibility to one or more legs of a transportation network, typically the inbound and outbound movements between shippers and consignees. RTV solutions enable companies to track carriers, shipments, equipment and freight as they move throughout the supply chain. This allows them to monitor progress against timeframes as well as proactively identify potential issues before they become costly delays or disruptions. RTV also helps companies optimize their carrier networks by providing data on route efficiency and utilization of assets such as containers or trailers. Ultimately, these platforms can help organizations increase the speed and accuracy of their supply chains while reducing operational costs associated with delays or dislocations.
Legal Time Tracking Software
Legal time tracking software is a specialized tool designed for law firms and legal professionals to accurately track billable hours. It allows users to record time spent on various client tasks, cases, and activities, ensuring that all billable time is captured for accurate invoicing. The software often includes features like time entry management, reporting, and integration with billing systems to streamline the entire billing process. Additionally, legal time tracking software helps maintain compliance with industry regulations and client agreements by providing detailed and transparent records of time spent. This ensures that law firms can optimize their billing practices, improve productivity, and enhance client trust.
Just-in-Time (JIT) Access Software
Just-in-Time (JIT) access software is a security solution that grants users temporary, limited access to critical systems or data only when needed. It minimizes exposure to sensitive resources, reducing the attack surface for potential cyber threats. Access is granted dynamically, often based on user roles, tasks, or pre-defined approval workflows. JIT access ensures compliance with the principle of least privilege, enhancing overall security and accountability.
Timeline Software
Timeline software helps users create visual representations of events, projects, or processes arranged chronologically to track progress or tell a story. It offers tools to add milestones, tasks, dates, and dependencies with customizable layouts for clear and engaging timelines. Often used in project management, education, marketing, and historical analysis, this software enhances planning, communication, and reporting. Integration with calendar, task management, and collaboration tools allows for seamless workflow coordination. Ultimately, timeline software helps teams and individuals visualize schedules, deadlines, and sequences to improve organization and decision-making.
Supply Chain Visibility Software
Supply chain visibility software is a platform that enables businesses to track and monitor the movement of goods, information, and finances across the entire supply chain. These tools provide real-time insights into inventory levels, order status, and transportation routes, helping businesses optimize operations, reduce delays, and improve decision-making. Supply chain visibility software integrates with various systems like Enterprise Resource Planning (ERP), Warehouse Management Software (WMS), and Transportation Management Software (TMS) to provide a holistic view of the supply chain. It often includes features such as predictive analytics, alerts for potential disruptions, and the ability to collaborate with suppliers and partners. By enhancing transparency and communication, this software helps businesses increase efficiency, lower costs, and improve customer satisfaction.
Polling Software
Polling software allows organizations, educators, and event hosts to create and conduct surveys, polls, or live voting sessions for collecting opinions and feedback in real time. These platforms support multiple question types, customizable designs, and instant result visualization to engage audiences effectively. Polling software is widely used in meetings, classrooms, webinars, and marketing research to measure sentiment and gather data-driven insights. Many solutions integrate with video conferencing tools, presentation software, and CRM systems for seamless data collection and analysis. By enabling interactive participation and rapid feedback, polling software helps improve decision-making, engagement, and communication in both professional and educational settings.
Legal Billing Software
Legal billing software helps law firms and legal professionals automate time tracking, invoicing, and payment processing for client matters. It ensures accurate billing by capturing billable hours, expenses, and activities while maintaining compliance with client guidelines and legal industry standards. The software often integrates with case management and accounting systems to provide a seamless financial workflow. With features like trust accounting, LEDES invoicing, and detailed reporting, firms can manage revenue efficiently and reduce administrative overhead. Legal billing platforms ultimately enhance transparency, accuracy, and profitability for law practices of all sizes.
OEE Software
OEE software facilitates the process of managing, monitoring and measuring the effectiveness and productivity of manufacturing equipment.
SPC Software
Statistical process control (SPC) software allows manufacturing companies to streamline the management, comparison and analysis of statistical data in order to optimize performance and make predictions.
Golf Course Software
Golf course software enables golf club administrators to manage their clients, memberships, staff, schedules, equipment, inventory, and sales.
Sales Coaching Software
Sales coaching software is designed to help sales managers and teams improve performance through training, feedback, and skill development. It provides tools for tracking sales activities, analyzing calls and meetings, and delivering personalized coaching based on real data. The software often includes features like role-playing scenarios, goal setting, and progress tracking to boost sales effectiveness. By leveraging analytics and AI, it identifies knowledge gaps and recommends targeted training to accelerate ramp-up times and increase close rates. Ultimately, sales coaching software empowers sales teams to continuously improve and achieve better results.
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  • 1
    Sendbird

    Sendbird

    Sendbird

    ... businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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    156 Ratings
    Starting Price: $399/month
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  • 2
    Birdeye

    Birdeye

    Birdeye

    irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered...
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    4,485 Ratings
    Starting Price: $250/month
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  • 3
    Atera IT Autopilot
    Atera IT Autopilot is an autonomous AI agent designed to provide 24/7 IT support, helping IT teams manage rising ticket volumes and staff shortages. It automates routine and complex IT tasks, enabling users to self-solve issues and reducing the IT workload by up to 40%. The platform offers instant, always-on support with near-zero response times, ensuring minimal downtime and keeping employees productive. IT Autopilot interacts through multiple channels including a user portal, email, Slack...
    1,792 Ratings
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  • 4
    kama DEI

    kama DEI

    kama.ai

    .... Our Virtual Agents support your organization over website chat interfaces, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time. That increases client engagement, 24x7, and builds your brand's credibility, trust, and loyalty. When it’s got be right, it’s got to be kama.ai.
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    8 Ratings
    Starting Price: $399 per month (plus setup)
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  • 5
    Podium

    Podium

    Podium

    ... into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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    2,057 Ratings
    Starting Price: $399 per month
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  • 6
    Verint Engagement Data Hub
    ... interaction such as handle time, hold time, quality score, etc. Engagement data can range from average handle time metrics to your customer’s feedback on the interaction, as well as the sentiment of your customers and employees. This data is critical for your business, but it often exists in disconnected silos. Without a way to connect these silos, the information you need to make real-time, data-driven decisions remains out of reach.
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  • 7
    Social Intents

    Social Intents

    Social Intents

    ... fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
    Starting Price: $39 per month
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  • 8
    Uniphore

    Uniphore

    Uniphore

    ... using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.
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  • 9
    Alltius

    Alltius

    Alltius

    Delight customers in every conversation, all the time. Our AI-driven workflows make it happen 99.9% of the time. Circling through multiple tabs just to understand what you offer. Sitting in sales calls, listening to a pitch that isn’t relevant to them. Searching your FAQ for answers to their problems endlessly. Losing valuable time as they wait for your team to find a solution. Use Alltius’ AI agents to delight your customers with experiences that leave them amazed after every conversation...
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  • 10
    Geta.ai

    Geta.ai

    Geta.ai

    ..., healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.
    2 Ratings
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  • 11
    Chatwith

    Chatwith

    Dumpling Software

    Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.
    Starting Price: $19/month
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  • 12
    Bookline

    Bookline

    Bookline

    The best conversational intelligence for exceptional customer service. Bookline is a SaaS solution that adapts to any business model to automate customer service processes and optimize interactions. The goal is to offer a flexible, fluid and 24/7 operational tool adapted to the needs. It increases customer satisfaction and saves time by automating interactions by phone and WhatsApp.
    Starting Price: $99 per month
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  • 13
    Acquire

    Acquire

    Acquire

    Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage...
    Starting Price: $25 per user per month
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  • 14
    Capacity

    Capacity

    Capacity

    Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate...
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  • 15
    CXInfinity

    CXInfinity

    NovelVox

    Companies with a strong omnichannel experience retain 89% of customers. Strike up real-time conversations where your customers are to provide a positive customer journey for an improved experience, brand perception and retention rate. A staggering 99% of customers will remain loyal when their concerns are resolved on the first attempt. Empower your agents with a Unified Agent Workspace and productive tools to deliver a customer experience like never before. Customers’ intent is visible...
    1 Rating
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  • 16
    Thankful

    Thankful

    Thankful

    Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort...
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  • 17
    ChatLingual

    ChatLingual

    ChatLingual

    Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents...
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  • 18
    Korra

    Korra

    Korra

    Leverage the full potential of your content with a private ChatGPT-like support platform. Korra revolutionizes the way customers access support by leveraging advanced NLP to understand complex queries and provides context-aware, accurate results sourced only from your own content. Customers can expect spot-on answers, highlighted or time-stamped right in the results. Experience a smarter, more efficient, and continuously improving AI knowledge base that keeps pace with your organization's ever...
    Starting Price: $99 per month
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  • 19
    Zoom Virtual Agent

    Zoom Virtual Agent

    Zoom Communications

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat...
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  • 20
    Aidbase

    Aidbase

    Aidbase

    Help your users help themselves with an AI-powered chatbot, knowledge base, AI-assisted ticketing, and email support. A complete support ecosystem to help you spend less time supporting your users, and more time growing your business. Create an AI chatbot and make it an expert on your business. Create a custom ticket form to collect information from your users. Handle incoming support emails from one unified inbox. Create a knowledge base for both users and support to search for answers...
    Starting Price: $29 per month
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  • 21
    JoyzAI

    JoyzAI

    JoyzAI

    JoyzAI is an advanced customer support chatbot platform designed to deliver quick, accurate, and helpful responses to customer queries. It integrates seamlessly into websites and WhatsApp, offering 24/7 support in any language. The AI learns from each interaction, improving its responses over time and reducing the workload of support teams. By automating up to 80% of repetitive queries, JoyzAI empowers businesses to streamline their support operations, offering efficient, real-time analytics...
    Starting Price: ₹2499/month
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  • 22
    Dialogflow
    ... respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
    4 Ratings
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  • 23
    SwiftSupport

    SwiftSupport

    SwiftSupport.ai

    SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI Agents. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamless communication that drives customer satisfaction and accelerates your business growth!
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  • 24
    Ada

    Ada

    Ada

    Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging...
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  • 25
    Richpanel

    Richpanel

    Richpanel

    Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, Woo...
    Starting Price: $59/agent/month
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  • 26
    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing...
    1 Rating
    Starting Price: $140 per month
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  • 27
    Medallia Concierge
    ... and needs in real-time. Communicate and solicit feedback from across channels – from SMS to web chat to Facebook Messenger and other apps wherever your customers are, and identify opportunities to improve experiences as they unfold. Directly connect this data with the most commonly used CRM solutions, and customer service tools. And with Medallia's advanced segmentation capabilities, customer data can be utilized to design brand-differentiated services for each customer segment.
    Starting Price: $179 per month
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  • 28
    Dixa

    Dixa

    Dixa

    ... every time.
    1 Rating
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  • 29
    Helpmonks

    Helpmonks

    Helpmonks

    Save time and money with our team collaboration tool. We unified shared mailbox, customer management, live chat, email marketing tools, and marketing automation tools to help your business succeed. Our team email management tools make it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer...
    Starting Price: $9 per month
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  • 30
    Giosg

    Giosg

    giosg.com

    Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video...
    Starting Price: €45 per user per month
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