Best Call Tracking Software - Page 4
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Compare the Top Call Tracking Software as of November 2025 - Page 4
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1
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
2
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
3
FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
4
CallScaler
CallScaler
CallScaler makes it dead simple to get call tracking numbers and track inbound calls with your team, clients, or affiliates. CallScaler saves you both time and money. In just a couple of clicks, you can set up hundreds of new call tracking numbers at the most affordable price on the entire internet. Along with that, you can auto-magically track marketing attribution in the CallScaler platform. Easily assign names to numbers based on their marketing campaign and see how every campaign performs. What are you waiting for? There is a reason over 1 million minutes get processed through CallScaler each and every month. Join now and start scaling your lead generation business today. With CallScaler's call tracking software, you can create 100s or even 1000s of numbers to test different online marketing ideas, Google Ads, and SEO campaigns without breaking the bank with our inexpensive call tracking services.Starting Price: $49 per month -
5
Sellular
Sellular
Meet Sellular, the platform that superpowers your sales team. Plan & execute end-to-end sales outreach from one place. Best of all, seamlessly capture all sales activity in Salesforce in real-time. Free up your reps to spend more time selling. Less time toggling, automatic data logging, customizable views, and efficient workflows. Reps no longer have to spend additional time updating Salesforce. Capture all data as you go. No more need for offgrid work in spreadsheets or note apps. Execute your entire day in Sellular. Your team will love fewer clicks, less toggling, and better functionality.Starting Price: $39 per user per month -
6
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
7
Teldrip Insights
Teldrip
Teldrip Insights is an AI-based call tracking and conversation intelligence tool that transforms business communications through advanced features. The platform includes real-time sentiment analysis to understand caller emotions, call routing to connect callers with appropriate agents, and automated campaign optimization to enhance performance. Teldrip Insights offers an interactive voice response system for establishing customer connections, comprehensive analytics for identifying trends, personalized engagement capabilities for improved interactions, partner management tools for streamlined collaboration, and real-time bidding management for optimizing investments. The system integrates with numerous business tools while providing detailed call data analysis for informed decision-making and improved customer engagement through its click-to-call technology.Starting Price: $10/month -
8
CallCabinet
CallCabinet
CallCabinet is a proven, cloud-native compliance call recording solution for the world’s most heavily regulated industries. An award-winning SaaS solution, CallCabinet records every audio, video and screen interaction – simplifying compliance, quality assurance and business intelligence for any enterprise. Gain compliance peace of mind with complete compliance call recording, automated quality assurance and unlimited voice analytics. As the pioneers of true cloud technology, CallCabinet specializes in protecting enterprises with regulatory compliance recording for the world’s most tightly regulated industries. With a fast deployment and painless migration of legacy data, CallCabinet strategically brings voice data insights into your BI platform to mitigate business risks. Ensure the core compliance that global enterprise demands. -
9
Callcap
Callcap
Gain control over collections with Cogent, an on-premise debt collection and case management solution. Cogent features include rules engine, on-boarding, document management, and calendar management functionalities. With Cogent's rules engine, users get a set of predefined rules and conditions for data assessment and evaluation. Cogent's case management functionality enables users to manage case records and dates. Our analysts are real people who can pick up on the subtleties of conversation and emotion in every call. We secure call recordings in redundant paths and are equipped to remove sensitive customer information. We offer industry-best times for processing and grading calls while maintaining quality and attention-to-detail. Callcap employs world class developers and has the ability to deliver unique project requirements. Callcap was the first to provide near real-time call monitoring and a proprietary listen system. -
10
Prismana
Prismana
Prismana® helps businesses simply and cost effectively understand where their efforts are paying off — and where they are not. And does it without disrupting your other systems. Don't pay excessive rates for inbound service that should be little or no cost with a good phone system in place. Use your numbers and current system and leave the swapping to us. Although we live in a mobile world, people don't always use the phone as, well, a phone. They often prefer to email or fill out a form. That will render traditional call tracking useless. Traditional analytics platforms are great but they can be hard to filter out. Now you don't need to. Prismana will only monitor what you want it to. If that changes, Prismana adjusts. Forget about asking your potential customers exactly how they found you. Prismana automatically gives you this information for the channels that you are monitoring. Now you'll know where they came from.Starting Price: $99.00/month -
11
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
12
Call Dynamics
Call Dynamics
Call Dynamics allows you to track the sources of your telephone calls with laser focus. You have the choice of going as light, or as deep as you want into traffic sources and keywords… so you can understand what’s working and what isn’t. With Call Dynamics, you’ll stop spending money on marketing that isn’t working, and learn valuable insights about your customers. The Call Dynamics Platform has been built from the ground up for marketers, by marketers. We provide you quick and easy access to valuable call analytics data, along with exceptional local support when needed. Our platform allows you to understand, optimize and improve your marketing strategy, so you can easily make sound decisions based on scientific data. Rather than blindly guessing where to spend your money, let the numbers tell the story. Get instant access to data with real-time call logging. Your reports include keywords, the marketing source, and a call recording.Starting Price: $40 per month -
13
Dexem
Dexem
Dexem provides cloud-based solutions to collect, process, manage, integrate and analyze phone calls. Analyze inbound phone calls from your marketing campaigns to measure performance of ads, traffic sources, keywords & Web pages. Accelerate your sales pipeline and increase your efficiency to generate more opportunities and more revenue with your phone calls. Automate call routing with a smart interactive voice response (IVR) system, using natural language, speech recognition and DTMF tones. Analyze phone calls from your marketing campaigns to measure the performance of ads, traffic sources, keywords & Web pages. As phone calls are part of your customer acquisition strategy, understanding which marketing campaigns are bringing you calls is very important to effectively manage your investments. Dexem Call Tracking is about using dedicated phone numbers, called tracking numbers, for each ad, traffic source or visitor, to link your calls with the right acquisition campaigns. -
14
CallN
CallN
Automated Call Intelligence. Drive actionable insights from interactions between the two most important resources in your business; your employees and customers. Automate QA processes across all interactions, easily identify specific areas where additional agent training may be required and optimize team performance. Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume calls at leisure and receive alerts for potential compliance issues. Unlock insights from your customer interactions and gain the tools to measure and improve your business to customer engagement and experience. Get a clear understanding of what customers say and want via powerful sentiment analysis, campaign monitoring, topics analysis, segments and much more. Call recording and tagging simplified. CallN makes it easy to tag and organise your calls while creating custom rules to minimise repetitive tasks.Starting Price: $13.50 per month -
15
Call Tracking
AddSource
Track calls and beyond, unlock multi-channel interaction with your customers in sms, email and webforms. track & reply to every interaction with intelligence. Make better business decisions with true Cost-Per-Lead monitoring and data that makes sense. drive internal business improvement with call recordings and important metrics. Manage franchises and multiple location businesses, get full control over your routing, management, analytics and performance in every branch. Easily scale your business tracking. Finally, business owners can enjoy the same scalable call and form tracking platform as large corporations. Addsource’s powerful cloud-based technology lets you delight your customers and stay focused on doing what you love most, build your business. Addsource is designed to be powerful, easy to use and useful for a wide range of small businesses, from a single service provider to a multi-national franchise. -
16
Mediahawk
Mediahawk
Mediahawk call tracking and marketing analytics software is easy-to-use, providing you with accurate, real-time data on your marketing performance. Mediahawk helps you quickly and confidently attribute your sales to marketing campaigns and channels to find out which activities are producing leads and revenue, and which aren't. - Increase your lead generation by getting detailed insight on the marketing sources and campaigns that generate your most qualified leads. - Understand your customers’ buying experience from start to finish, including their phone conversations, and fine tune your marketing campaigns to maximise engagement. - Improve your website conversion rate by identifying which pages your callers are calling from and visiting before, during and after the call. - Integrate Mediahawk with your other favourite martech tools – from Google and Facebook to HubSpot and Salesforce and many more - to streamline your reporting process and work smarter.Starting Price: £179 per month -
17
Eclipse CMS4
Datatrack
See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements. -
18
CalltrackFX
CalltrackFX
With CalltrackFX, you know exactly how many phone calls any one marketing campaign is generating. Plus, the data is automatically integrated into your Google Analytics. You'll know which campaigns are successful and how to improve the ones that aren't.Starting Price: $10.00/month/user -
19
CallView 360
Dial 800
CallView360® gives you the complete conversion tracking you need for your digital and direct response marketing. CallView360® tracking and analytics software helps you easily track and report calls or texts to your business with hundreds of data points, AI-driven analytics, and customized reporting. Achieve instant insights and easily calculate ROI with highly customized reports. Use customer behavior data to understand who your customers are, which marketing campaigns are working, and understand the value of every inbound call and text. Easily view & filter key call tracking data. Instantly track & attribute inbound calls. Ask us today about instant marketing attribution alongside your inbound calls and texts. Do you know where your calls are coming from? With dynamic tracking numbers you can insert into your website, landing pages, online and print ads, and more, CallView360® can track calls to their source and help you identify and report where they come from.Starting Price: $135 per month -
20
CallSource
CallSource
CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. -
21
800response
800response
800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the customer experience. Together, 800response and CallFinder deliver automated transcripts and sentiment analysis on 100% of your customer interactions, allowing you to quickly search calls for specific words and phrases and gather customer sentiment insights to improve CX and retain your best customers, all within one seamless solution. Learn more about CallFinder Speech Analytics from 800response. -
22
CallAction
CallAction
CallAction automates time-consuming, repetitive sales tasks of the customer lifecycle. Frictionless lead generation using call, text or email communication channels on your online & offline marketing. Save time with automated data entry into your CRM. Instantly respond to every email lead or phone call to improve lead conversion by up to 391%. Automate your response & follow-up processes with authentic, advanced drip campaigns. Nurture your database of leads forever with scalable, authentic automation using different communication channels. Leverage resumable long-term drip campaigns featuring powerful scheduling options. Call capture system generates leads from inbound phone calls and text into your CRM. Discover secondary lead opportunities with real-time data append intelligence. First to claim, jump-ball broadcast of inbound calls and email leads to your team. -
23
TeleCapture
TeleCapture
The best call tracking for the lowest price in the industry, since 2007. With numbers starting at $5.99/month and no contract, there's no reason not to get started today. You’re probably already publishing advertisements and web pages and taking phone calls. Call tracking shows you which marketing materials are leading to those phone calls, so you can make the most of your money. Pick the perfect number from our huge inventory of local numbers. We also have toll-free numbers available. And if you need more than one, it's a snap to add more later. Within 60 seconds of choosing your number, you'll have your TeleCapture account created and you'll be able to start using your new call tracking number. Enter your existing number where we should forward your call tracking number. This is the magic of a call tracking number. Everything works just like normal for you. We simply track the call for you and push it on to your business line.Starting Price: $5.99 per month -
24
FetchIt
FetchIt
Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart. -
25
iovox
iovox
Turn Phone Calls into Growth and Performance Improvement Opportunities. A phone call may be the difference between a sale and a lost opportunity. Discover how iovox call tracking solutions can help your company improve lead generation and conversions. Need something ‘off the shelf’? Or highly customized? No problem. Accessible via web portal or through our flexible API, we enable real-time insights on every call, SMS, email or chat. Whether it’s iovox WebConnect or iovox Insights, count on us to keep you current with all the latest innovations in call tracking, AI and speech analytics. When you work with iovox for your call tracking needs, you get a provider with global experience and one of the most flexible platforms in the industry. Our team of professionals are ready and excited to serve your company. -
26
Dynamic Interactive
Dynamic Interactive
We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency. Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing. -
27
CallRoot
CallRoot
Setup Dynamic number insertion, call recording, call heatmap, SMS workflows, keyword attribution, CRM integrations in minutes. CallRoot enables your marketing team to run campaigns efficiently, track performance & generate better results. Dynamically insert tracking phone numbers in your website to track multiple call sources and referring keywords. Generate a pool of numbers and let CallRoot handle dynamic insertion & tracking. Measure & record phone call conversions from your offline, search (PPC keywords) & digital marketing campaigns. Get complete analytics on calls & download reports from easy to use tracking dashboard. Measure & record phone call conversions from your offline, search (PPC keywords) & digital marketing campaigns. Get complete analytics on calls & download reports from easy to use tracking dashboard. Get Local Phone Numbers to track incoming calls from visitors on your website.Starting Price: $49 per month -
28
Patient Prism
Patient Prism
Patient Prism holds five utility patents issued by the USPTO and is the only call tracking company that leverages artificial intelligence and human call coaching validation to deliver patients directly to your dental practice. Successful dental groups use Patient Prism’s award-winning platform to track and analyze new patient calls, identify and schedule high-value patients, receive alerts and expert call coaching to win back missed new patient opportunities, train team members, and receive real-time intelligence to improve their staffing, patient experience, and practice marketing. Each new patient call’s financial value is identified in real-time, then displayed on a dashboard your front desk monitors. This makes it easier for you and your team to focus on the callers that generate the highest revenue and have insights to predictable income. Patient Prism sends alerts within 20 minutes with actionable feedback that gets patients scheduled.Starting Price: $99/month -
29
ResponseTap
ResponseTap
We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given. -
30
Salesforce Engage
Salesforce
Deliver the right message, every time with a library of marketing-approved templates and nurture tracks. Uncover trends that close deals faster. Interactive dashboards allow reps to monitor and control their campaign success. Send one-to-one emails from your chosen email interface, while automatically logging interactions in Pardot and Salesforce. Understand every interaction so you can sell smarter. View prospect engagement in real-time and know exactly when to reach out. Sell from anywhere - in the office or on the road. Respond at the moment of engagement, and add leads to nurture campaigns from your mobile device.