Best Call Recording Software for Windows
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Compare the Top Call Recording Software for Windows as of November 2025
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What is Call Recording Software for Windows?
Call recording software enables businesses and individuals to record, store, and manage phone conversations for various purposes, such as compliance, quality assurance, training, or customer service monitoring. This software is commonly used in call centers, sales teams, and customer support departments to ensure that interactions are documented and can be reviewed for training, dispute resolution, or performance evaluation. Features of call recording software often include automatic call capture, real-time playback, search functionality, and secure storage. Additionally, many solutions offer analytics tools that provide insights into customer interactions and team performance. This software is essential for businesses aiming to improve service quality, meet regulatory requirements, and maintain accurate records. Compare and read user reviews of the best Call Recording software for Windows currently available using the table below. This list is updated regularly.
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1
Shape Software
Shape Software
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today.Starting Price: $119 -
2
Twilio
Twilio
Twilio's call recording functionality, integrated with Twilio Flex, empowers businesses to manage voice interactions with precision and compliance. The REST API allows users to start, pause, resume, and stop call recordings dynamically, providing flexibility in handling sensitive information. This is particularly beneficial for scenarios where agents need to collect confidential data, such as credit card details or social security numbers, ensuring that these segments are not recorded. The modular Plugins system in Flex enables the addition of UI buttons for controlling call recordings, enhancing the user experience for agents. This solution is ideal for digital engagement centers that require robust security and compliance measures. For businesses, recording calls is crucial for agent training, quality assessments, historical reporting, and analytics.Starting Price: $0.0085 per min -
3
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
4
VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
5
Close
Close
Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.Starting Price: $49.00/month -
6
Voyced
Voyced
Hosted VoIP solution with a European focus but with presence in over a 165+ countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own SoftPhone and will soon be launching other Roaming products too.Starting Price: $0.25 per user per month -
7
PhoneBurner
PhoneBurner
PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution. With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients. PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals. Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction. Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.Starting Price: $149/month/user -
8
Smartz Solutions
Smartz Solutions
Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire customStarting Price: $55.00/month/user -
9
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
10
Telzio
Telzio
From startups to enterprises, companies worldwide rely on Telzio for mission-critical phone services. Easy to deploy, manage, and scale. Telzio Call Flows will have you up and running with a complete business phone system in 5 minutes. Our interface gives you complete control so you don't have to call a tech to make a change to your phone system. It's so easy, you can do it yourself. Expect great customer service from our team, dedicated specialists who know your account, and fast response times you can count on.Starting Price: $50/month for unlimited users -
11
CloudCall
CloudCall
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.Starting Price: $15/user/month -
12
Qoli.AI
Qoli.AI
Qoli.ai is an advanced call management software integrated with a robust CRM system, designed to streamline inbound and outbound communication for modern teams. It brings together essential tools like call tracking, recording, and analytics to provide a clear and data-driven view of every customer interaction. By automatically capturing and organizing call details, including duration, outcomes, and contact history, Qoli.ai ensures that teams never miss critical insights. The platform’s intuitive dashboards and reports help managers monitor agent performance, understand customer sentiment, and make informed decisions to enhance efficiency and service quality.Starting Price: $750/month -
13
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
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MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
15
Castel Cloud
Castel Communications
Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. With our cloud-based solution, your business has the advantage of a state-of-the art call center that is scalable and reliable without the installation, management, maintenance and capital hardware or software expenditures of an on-premises platform. Castel consolidates all your inbound and outbound workflow processes and Castel applications into a single portal—accessed with a single link. -
16
Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost.
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