Page 5 | Best Chatbot Software of 2025

Sia

OneOrigin

Sia™ revolutionizes higher education by streamlining student lifecycle management from enrollment to retention. This AI-driven tool quickly processes transcripts, aiding in credit transfers and boosting student retention. By analyzing academic histories and interests, Sia™ offers personalized course and career recommendations, enhancing student engagement and academic planning. Its role as a virtual assistant on university websites simplifies information access, reducing staff workload and improving student experience. Sia™'s innovative approach transforms administrative processes, ensuring efficient, personalized support for student success.

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interface.ai

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

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ChatMarshal

A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.

Starting Price: $4 per month

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Uniphore

Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.

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Synthetix

Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel.

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SOCi

SOCi, Inc.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results.

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Chatler

A chatbot that allows fans to easily have their food delivered to their seat without missing any of the action. During a game, if a customer wants to order something, he either has to wait for a pause and stand in line, or miss a part of the action. Venues lose on potential sales. We help them unlock their full sales potential. Waiting in line is the number one problem fans face in stadiums. Nobody likes to wait in line and when they get overcrowded, concessions lose their efficiency. By distributing the demand, we help reduce wait times for everyone, including customers that don't even use our service. No more missing home runs because you were busy getting beers for your friends. No more waiting in lines. With a frictionless experience, fans can get their food and drinks delivered right to their seats. It’s also way better than an app. Nothing to download, no account to create, the fan can focus on what's really important. It's like having your own waiter!

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Certainly

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.

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Verloop.io

Magiclane App Service Pvt. Ltd

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.

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Cludo

Cludo: Smarter Site Search for Modern Digital Experiences Cludo helps public organizations create smarter, more accessible digital experiences through intelligent, customizable site search and AI. Our AI-powered tools, including AI Summaries and AI Chat, connect visitors with the information they need — fast, accurately, and effortlessly. We make it easy to build tailored search solutions, improve user satisfaction, and reduce support demand — all with actionable insights at your fingertips.

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Pypestream

Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work.

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Yellow.ai

Bitonic Technology Labs

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

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The Bot Platform

An easy to use, no-code platform that allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook and Messenger. Easily build apps, automate workflows and integrate processes into communication channels and digital environments being used by your staff and customers in a trusted, secure and scalable environment. Our easy-to-use bot building platform empowers you to create your own work and productivity tools – without writing a line of code. For too long companies and organisations have had to change the way they work to fit with rigid and disjointed business systems. We believe that shouldn’t be the case, and you should be able to easily build work tools that suit your specific business needs, operational processes and company culture. Build and launch bespoke bots and automation tools in a matter of minutes.

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BotPlatform

SmartDocs is a global innovator in artificial intelligence (AI)-based enterprise chatbots, business process management (BPM), and enterprise content management (ECM) software. With deep integration to the SAP ERP application, SmartDocs products enable customers to quickly innovate, streamline, and realize digital transformation without significant investment in new hardware or software stacks. SmartDocs provides several comprehensive business solutions to address most areas of any organization, including finance, procurement, HR, and sales, that work side by side with SAP ERP and SAP Success Factors solutions. SmartDocs software is available both as cloud-based and on-premise deployment models. Pre-build integration with SAP to provide access to data tied in SAP transactions and master data to the bots. The bots can be trained to use this data intelligently to give effective response to user converstations.

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Unblu

Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.

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Kasisto KAI

Kasisto

KAI is trained and ready to host the humanizing experiences today’s customers demand, while intuitively opening doors to deeper customer engagements. From simple retail transactions to the complex demands of corporate banks and wealth management, your customers want instant, intelligent answers to their questions. To provide this experience you need a digital platform that is robust enough to reason and smart enough to delight. And one that is extensible enough to meet your business needs. KAI helps you deliver. Unlike other conversational AI vendors, KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations. And unlike chatbot vendors, KAI delivers truly humanizing experiences. KAI is a Digital Experience platform that allows companies to create branded intelligent digital assistants that deliver personalized, intelligent experiences across multiple channels.

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Nuacem

Nuacem AI

Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability.

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Voicy.ai

Driving the next generation customer engagement. Intelligent conversational interfaces can drive commerce and improve customer satisfaction. Businesses can realize higher revenues and lower customer engagement costs. Timely conversations with prospects improves conversions and revenue opportunities. Intelligent dialogs based on physical and personal contexts reduces churn and improves customer life time value. A turn-key solution that integrates with POS and booking systems reduces costs. Drives commerce with customers across multiple channels (SMS/ Facebook Messenger/ Voice assistants). We design, build and support conversational interfaces and artificially intelligent chatbots for offline businesses worldwide. Get more customers, personalization at scale, simplicity cuts costs. Power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in artificial intelligence, natural language understanding, etc.

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Zaion

Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases.

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KODA Bots

Chatbots and voicebots guide clients through the entire purchase process. They organize promotions and customize your products and services. They quickly answer clients and are available 24 hours a day, on websites and inside messaging or mobile apps. Organize contests, lotteries, and quizzes inside chatbots or voicebots. With the user-friendly admin panel, you can easily create new and effective customer engagement activities. Chatbots and voicebots integrate with databases, gather information, and profile job candidates, significantly shortening the recruitment process, both the collection of CVs and their final selection. Hotel chains, fitness clubs, and other businesses – manage different scenarios of many chatbots with the help of a single central admin panel. Investing in automated communication solutions means lower maintenance costs, easier content management, and smoother updates.

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Scotty

Scotty Technologies

The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams.

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Arinti

Hi, we’re Arinti, a dedicated and cross-functional team of AI enthusiasts. We’re convinced that artificial intelligence will shift our world. That is why we make it our mission to help businesses stay relevant in today’s fast changing markets by bringing visionary AI solutions to the table, so let’s take a step into the future together. We are an applied artificial intelligence solution provider. Our mission is to help organizations grasp the power of the AI revolution. We build solutions for a future where machine learning and data science will be the driving factors of your business in a constantly changing reality. We create user-friendly next-gen conversational experiences. Curious to discover the gains a conversational UI can provide to your business? Machine learning will radically change the way we do business. Let us help you unleash your true potential. Discover how vital a contribution our specialist data driven solutions can make for your business success.

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ZOE

It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business.

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AskSid

AskSid.ai

Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all. With SID’s revolutionary AI solution stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster. A digital shopping assistant that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry. Our digital shopping assistant picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas. With SID’s digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes.

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EnConnect

Enqura

AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency.

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V-Person

Creative Virtual

Smart solutions and expert guidance to help you build better relationships with your customers and employees. Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. This innovative virtual agent, chatbot, live chat and conversational AI solution is backed by our award-winning orchestration platform, empowering you to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. We collaborate with enterprises around the world to improve their customer, employee and contact center experiences while reducing support costs and increasing revenue. Our virtual agents and chatbots currently have over 80 million conversations per year, and that number is rapidly growing. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right combination of conversational AI and orchestration tools.

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NuBot Ai

Nuvento

Nuvento is a New Jersey-based chatbot development services company that develops chatbots cost-efficiently to meet your organization’s knowledge management, customer support, self-service and related business needs. Our AI chatbots enhance your enterprise’s communication and personal assistance capabilities with real-time automated conversations with users in natural language making users capable of solving their queries on their own. We develop chatbots for enterprises that understand user intent and can respond to employees or customers according to data stored in the enterprise. Nuvento’s chatbot development expertise gives us the edge in enabling your enterprise to solve real business problems by developing a simple AI chatbot solution. Our chatbots enable retailers like you to get the most of conversational commerce. You can use chatbots we develop to let your customers interact with you. They can get purchase advice and basic customer support as well.

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Senseforth.ai

Engage with prospects and capture leads more efficiently with conversational chabots. Provide personalized recommendations during ‘moments of struggle’ to improve conversions. Consistent and frictionless support experience ensures greater customer satisfaction. The most comprehensive conversational AI bot store, comprising pre-built enterprise chatbots for banking, insurance, retail, healthcare, telecom, hospitality, and other industries. We build holistic conversational AI solutions to help modern enterprises address key business challenges related to customer acquisition, retention and support. The times are changing and Senseforth.ai is leading this wave of transformation. At Senseforth.ai, we believe that Conversational AI and chatbots are a catalyst for innovation and positive change. We embrace a future where every organization embraces this transformative technology to seamlessly drive meaningful conversations with their customers, employees and other stakeholders.

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R Systems

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

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Melinda

Sirma

Melinda is a conversational AI empowered by artificial intelligence (AI), NLP/NLU, and machine learning (ML) technologies, that mimic human conversations and provide automated proactive interaction with your customers in a natural way. The AI-based chatbot can help your organization fill the communication gaps between your business and audience, set up additional communication channels, and actively offer products and services. On top of using popular AI communication technologies, Melinda also relies on the innovative RPA (Robotic Process Automation) technology, which allows the chatbot to be used as a means of communication and actively participate in completing any inquiry. Sirma’s vast experience as an established software vendor for the banking industry has helped to create Melinda, a new generation conversational AI bot platform which enables the design of various banking bots that perform different roles and functions.

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Best Chatbot Software - Page 5

Compare the Top Chatbot Software as of November 2025 - Page 5