Best Chatbot Software in the UK
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Compare the Top Chatbot Software in the UK as of November 2025
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What is Chatbot Software in the UK?
Chatbot software is a type of software that simulates conversation with a human user through text or voice input. Chatbot builders are companies and individuals who create chatbot software, often using specific programming languages like JavaScript. Chatbot programs can be used to assist customers in areas such as customer service, product recommendation, order processing and more. They can also serve as virtual assistants to help people complete tasks quickly and conveniently. Compare and read user reviews of the best Chatbot software in the UK currently available using the table below. This list is updated regularly.
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1
Amazon Bedrock
Amazon
Amazon Bedrock is a fully managed service that simplifies building and scaling generative AI applications by providing access to a variety of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself. Through a single API, developers can experiment with these models, customize them using techniques like fine-tuning and Retrieval Augmented Generation (RAG), and create agents that interact with enterprise systems and data sources. As a serverless platform, Amazon Bedrock eliminates the need for infrastructure management, allowing seamless integration of generative AI capabilities into applications with a focus on security, privacy, and responsible AI practices. -
2
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Sendbird's chatbot functionality extends beyond customer service, providing businesses with an automated solution for handling common inquiries, freeing up agents for more complex tasks. These chatbots offer customizable workflows and can be tailored to specific business needs, ensuring they effectively support customer engagement across various platforms.Starting Price: $399/month -
3
LM-Kit.NET
LM-Kit
On-device chatbot library for .NET adds multi-turn conversational AI that preserves context with low latency and full privacy. Lightweight models remove cloud dependency. Tune replies with RandomSampling or MirostatSampling and regulate tokens through LogitBias and RepetitionPenalty for varied, non-repetitive output. Event-driven hooks let you insert custom logic before or after each message and enable human-in-the-loop review when needed.Starting Price: Free (Community) or $1000/year -
4
StackAI
StackAI
StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls. • Deploy AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow. • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls. • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing. • Start fast with templates for Contract Analyzer, Support Desk, RFP Response, Investment Memo Generator, and more.Starting Price: $0 -
5
Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
6
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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7
Microsoft Copilot Studio
Microsoft
Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.Starting Price: $200 per month -
8
Tars
Tars Technologies
Tars is a no-code AI agent builder platform designed to help businesses create powerful conversational AI agents that enhance customer experiences and automate workflows. With its intuitive drag-and-drop builder, Tars empowers teams to design AI agents for sales, marketing, customer service, and more, without needing coding skills. Whether you’re automating lead generation, handling customer inquiries, or managing internal tasks, Tars offers a wide range of pre-built templates and the flexibility to build from scratch. Integrated with popular tools like Google Calendar, Salesforce, and WhatsApp, Tars seamlessly fits into your existing workflows and systems to optimize efficiency and productivity.Starting Price: $20 per month -
9
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
10
Voiceflow
Voiceflow
Teams use Voiceflow to design, test, and ship conversational assistants, together, faster, at scale. Create chat and voice interfaces for any digital product or conversational assistant. Bring together conversation design, development, product, copywriting, legal, and more. Design, prototype, test, iterate, launch, and measure, all with one platform. Eliminate functional silos and content chaos. With Voiceflow, teams work together in an interactive workspace that consolidates all assistant data, conversation flows, intents, utterances, response content, API calls, and more. Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience. Voiceflow is the go-to tool for increasing the speed and scale of app delivery. Accelerate your workflow with timesavers like drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code.Starting Price: $40 per editor per month -
11
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
12
AgentX
AgentX
Create a multi-model AI agent with your own data. Leverage LLM ChatGPT, GPT4, Gemini, Anthropic, or more. Instantly deploy your AI agent to any of your web builders such as WordPress, Webflow, Shopify, Squarespace, and more. Present next-generation artificial intelligence chatbot. Build and give your AI agent a name, define its bio, describe his duty, and provide knowledge of your choice. Build your ChatGPT with no code needed to build. Teach your AI agent in natural language with no code needed. Tune it to fit your needs in real time. We support multi-channel integration and deploy customized ChatGPT to Slack, WhatsApp, email, text, and more. Empower your business with AI agent customized ChatGPT. Users can like, subscribe, and chat with community agents created by other users, and of course, you can share yours. AgentX provides a multi-model mix-match building experience. You can choose LLM (large language model) from different vendors.Starting Price: $19 per month -
13
Diaflow
Diaflow
Diaflow is an enterprise platform for scaling AI across your organization by enabling everyone to deploy AI workflows that drive innovation. From manual processes to fully automated ones, create powerful apps and workflows from any data source across your teams. Effortlessly automate your business’s manual processes with solutions your team will love. Build powerful AI-driven internal apps that you are proud of with Diaflow's intuitive interfaces and components. An innovative way for document creation and edition with Diaflow AI-powered editing tool. Leveraging your expertise, to provide 24/7 support and engagement. Easily manage and transform your data with a built-in AI-enabled spreadsheet solution. Discover how easy it is to use Diaflow to build amazing products for your company. Diaflow provides all you need to create apps and workflows in minutes with no coding required.Starting Price: $199 per month -
14
Weave
Chasm
Weave is a no-code AI workflow builder that enables users to automate tasks by implementing multiple Large Language Models (LLMs) and connecting prompts without the need for coding. With an intuitive interface, users can select templates, personalize them, and transform workflows into automated solutions. Weave supports various AI models, including those from OpenAI, Meta, Hugging Face, and Mistral AI, allowing for seamless integration and fine-tuning to achieve industry-specific results. Key features include intuitive dataflow management, app-ready APIs for easy integration, AI hosting, cost-effective AI models, effortless personalization, and user-friendly modules. Weave is ideal for applications such as generating character dialogue and backstories, developing intelligent chatbots, and automating written content.Starting Price: $10 -
15
Parlant
Parlant
Parlant is a production-ready, open source framework for building compliant AI chat agents that reliably follow instructions and scale with complexity. It enables developers to create adaptive, iterative, and explainable conversational agents using natural-language behavior modeling, including guidelines, journeys, canned responses, retrievers, glossaries, and tools, all versionable via Git. Its guidelines let you nudge agent behavior contextually and precisely, while journeys define multi-step interaction flows; canned responses ensure consistency in high-risk scenarios; and explainability tools provide clear visibility into why each decision was made. Tools require matching guidelines to execute, cleanly separating business logic from conversation behavior, enabling developers and business experts to collaborate independently. Built-in features like session persistence, tool result tracking across sessions, and a drop-in React chat widget make it easy to install.Starting Price: Free -
16
BotDojo
BotDojo
BotDojo is an enterprise-grade AI enablement platform that empowers organizations to design, deploy, monitor, and scale intelligent agents across chat, voice, email, and web channels using a low-code visual workflow builder, while integrating deeply with enterprise data sources and systems. It provides over 100 ready-made templates to accelerate common use-cases (such as support automation, knowledge search, sales insights, and internal ops), supports branching logic, memory, tool orchestration (code, RPA, web browse), and connects to CRMs, ticketing systems, and databases. BotDojo also delivers human-feedback loops and continuous agent learning by enabling employees to coach agents via feedback queues, codifying corrections into memory and prompts, and evaluating performance through robust observability (audit trails, metrics such as deflection, first-contact resolution, and cost per interaction).Starting Price: $89 per month -
17
Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
18
Chatbase
Chatbase
Just connect your data sources and get a ChatGPT-like chatbot for your data. Then add it as a widget to your website or chat with it through our integrations or API. Chatbase is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content. Currently, you can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped. You can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer in French). The content of the document is hosted on secure GCP/AWS servers in us-east. You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click "Embed on website". You can also use the API to communicate with your chatbot anywhere!Starting Price: $19/month -
19
Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
20
Droxy
Droxy
Droxy allows you to create customer facing AI agents that know everything about your business and can talk to your customers in your brand's voice. These agents can handle a wide range of customer inquiries across various channels, qualify leads, book appointments, and respond to complex customer questions about your products and services. They are easy to build, manage, monitor and scale - you can have an agent ready in minutes! For agents' knowledge, we support data sources like websites, PDFs, Google Drive, Youtube, and more. For deployment, we support social media channels (Facebook, Instagram), messaging apps (WhatsApp, Messenger), and voice channels (phone numbers and custom SIP trunks). Droxy integrates with your existing tech stack through our Zapier integration to connect to any app without code, and we offer a custom API to integrate with your own systems.Starting Price: $20 per month -
21
Insighto.ai
Insighto.ai
Insighto.ai is a groundbreaking AI-powered chatbot builder that lets you build conversational AI chatbots in minutes. Meticulously trained on your data, our customized AI agents can easily handle a myriad of tasks, from customer support inquiries to lead generation and internal HR processes. Our chatbots understand natural language effortlessly, offering multilingual support and auto-intent identification. With seamless integration into Zapier, you can effortlessly incorporate them into your existing workflows and preferred tools, whether it's HubSpot for CRM or messaging platforms like Slack and WhatsApp.Starting Price: $ 24/month -
22
Chatsimple
Chatsimple
Chatsimple is a copilot for your website visitor powered by AI. Create the best AI copilot to sit beside every visitor. Engage with every visitor and give them a VIP experience. Navigate visitors to the right products & case studies instantly. Change the way your customers interact with your website. The most intuitive search engine for your business. Proactive engagement with potential buyers. Capture the visitor details and qualify their needs. Summarize insights on customer needs and issues. Personalized responses for quick and informed decisions. Get a personalized sales agent for your website. Convert visitors to customers even while you sleep. Detection and support of 175+ languages. High-quality responses 24/7 across multiple channels. Engage in conversations to increase customer lifetime value. Chatsimple is ready to help your customers any time of the day, so you can focus on all customers and deliver consistently.Starting Price: $49 per month -
23
Amabay
Amabay
Create a bot to assist you in answering any questions about yourself, your thoughts, and the products you have created. With Amabay, everyone can quickly get to know you by asking questions, and you will gain valuable insights from these interactions. Amabay is a tool that uses RAG (Retrieve, Answer, Generate) technology to help you create AI spokespersons, which we call Amabots. You can create an Amabot for yourself or your products by uploading files or pasting web links. Once created, you can share the Amabot's link, allowing anyone to anonymously ask questions and get answers about the topics they care about. As the creator, you can view both the questions asked to the bot and its responses, which can provide valuable insights from the Q&A data. Use your info to generate accurate, objective answers with RAG technology. Find collaborations, job opportunities, new friends, or even a soulmate. -
24
ChatLLM
Abacus.AI
One AI assistant for you or your team with access to all the state-of-the-art LLMs, web search and image generation. Access all the state-of-the-art in one AI Assistant! Integrate with Slack or Teams, create custom chatbots and AI agents. More powerful and accessible than ChatGPT.Starting Price: $10 per user per month -
25
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
26
Agent One
Agent One
Build your own custom GPT, add it to your website, and let it handle support, generate leads, and engage visitors. Seamlessly integrate your existing knowledge base to train AI support agents. Provide round-the-clock customer support without increasing staffing costs. Offer support in multiple languages to cater to a global customer base. Reduce wait times with AI agents that can handle multiple queries simultaneously. AI agents improve over time by learning from new support tickets and resolutions. Seamlessly transfer complex issues to human agents when necessary. Track performance metrics and identify areas for improvement in your support process. Tailor AI responses to match your brand voice and support guidelines. From handling routine inquiries to resolving complex issues, our AI agents enhance every aspect of customer support, improving efficiency and satisfaction. Set up AI support agents in minutes, not weeks.Starting Price: $49 per month -
27
Svalync
Svalync
We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency. Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions. Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed. Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.Starting Price: $49/month -
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AssistLoop.ai
AssistLoop
AssistLoop.ai is an AI-powered customer support platform designed to provide round-the-clock assistance through intelligent virtual agents. These AI agents are capable of understanding context, resolving complex issues, and continuously learning from interactions to improve over time. The platform aims to reduce operational costs while enhancing customer satisfaction by delivering efficient and responsive support services.Starting Price: $0 -
29
Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
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botx
botx
Easily train intelligent AI agents with your data. Let them recognize and react to users' intent, trigger internal tools, or launch scripted dialogs with forms. Remove manual work and automate repeating activities with the power of LLMs such as responding, filling out forms and data, and so on. Let AI process your documents, create and draft new ones, grab important information, make evaluations, or make analyses with dozens of ready-to-use templates and examples. Pull in data through one of our 15 integrations, process it with best-suited models, or design scripted conversations to make sure you stay on track when most crucial. Build scripted dialogs that stay always the same. Effortlessly connect your models for a clear and intuitive visual representation. Create no code LLM chatbots, AI agents, workflows, or automation. Seamlessly integrate GPT-4 and a myriad of other robust 3rd party and open-source models with effortless ease.
