Best Chatbot Software in the UK - Page 20
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Compare the Top Chatbot Software in the UK as of November 2025 - Page 20
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1
Gradient Labs
Gradient Labs
Gradient Labs offers an AI agent named Otto that autonomously manages complex customer service interactions by learning from plain language procedures, eliminating the need for code, decision trees, or workflows. Otto integrates seamlessly with existing support platforms, absorbing knowledge from company resources and previous support chats to continuously improve its performance. It provides actionable insights by categorizing and highlighting customer issues automatically. The platform ensures natural and sensitive responses, enhancing customer satisfaction. Users can test the AI agent thoroughly in a web application before deployment. Gradient Labs prioritizes security, maintains SOC 2 certification and GDPR compliance, and offers enterprise-ready features like Single Sign-On (SSO) and role-based permissions. The company aims to make exceptional customer service the norm by automating complex support queries and back-office procedures. -
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Minded
Minded
Minded AI is an advanced customer support platform that deploys AI agents trained to replicate the problem-solving capabilities of human agents. These agents access customer data, consult help center articles, and execute actions to resolve issues, achieving a resolution rate exceeding 70% with 99.8% accuracy in production environments. Developed by experts with experience at Alibaba and Google, Minded AI emphasizes maximum accuracy and safety at scale, incorporating features like clarifying question prompts, avoidance of off-topic responses, and seamless transitions to human agents when necessary. The platform ensures enterprise-grade security with built-in Personally Identifiable Information (PII) masking, allowing sensitive data to remain within the client's environment, and maintains compliance with SOC 2 and GDPR standards. Minded AI's effectiveness is demonstrated through client success stories, such as achieving a 75% resolution rate within three months. -
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Firsthand
Firsthand
Firsthand enables brands and publishers to create AI-powered agents that engage consumers directly, delivering tailored information in real-time across various channels. These agents act as AI-driven brand representatives, making expertise accessible and guiding consumers toward the information they need to take action. By deploying brand agents, companies can proactively surface the right content at pivotal moments in a consumer’s journey, effectively shortening the path from interest to action. Each interaction serves as a real-time survey, providing rich transcripts that offer insights into consumer behavior, preferences, and decision-making processes, thereby informing smarter business strategies. Firsthand ensures that brands maintain full control over their voice, knowledge, data, and customer relationships. Firsthand empowers brands to deliver the right message at the right moment, enhancing engagement and driving conversions. -
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Mochii.AI
Mochii.AI
Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are. -
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GPTBots.ai
GPTBots
GPTBots offers end-to-end AI solutions for enterprises, focusing on areas like customer support, lead generation, enterprise search, and data insights. With a no-code platform, businesses can easily deploy AI agents to enhance productivity, streamline workflows, and reduce costs. GPTBots’ platform empowers businesses to automate customer interactions, gain actionable insights, and improve internal knowledge management. -
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AISiteBot
AISiteBot
AISiteBot specializes in purpose-built AI chatbots designed to streamline operations and enhance customer engagement for restaurants, transportation services, and businesses of all types. Our flagship solutions – RestoBot, LimoBot, and our core Business Chatbot – leverage conversational AI to automate interactions, reduce costs, and improve service quality. Business Chatbots - Answers frequently asked questions - Your chatbot is trained on your desired information - Automate customer and technical support - Escalate to a human, or secure log-in - Present media from images to video - Full CMS for dynamic content management - Integrates with 3rd party apps and tools (e.g. Zapier, Facebook, etc.) RestoBot – The Restaurant Automation Assistant - Handles reservations, takeout orders, and FAQs - Integrates with POS systems for real-time menu updates - Reduces no-shows with automated confirmations - Processes payments and upsells specialsStarting Price: $300 Build + $30 / month -
7
Agionic
Agionic
Agionic is an embeddable AI assistant widget designed to enhance website conversions by capturing and analyzing visitor interactions. Unlike traditional analytics that focus on clicks, Agionic emphasizes user intent by recording questions posed during moments of hesitation or confusion. These interactions are stored in searchable logs, providing insights into content gaps, unclear messaging, and user friction points. It generates friction reports after every 50 conversations, highlighting areas where users experience difficulties, such as confusion about trial lengths or integration processes. Agionic ensures real-time accuracy by regularly mapping the website and fetching up-to-date content for each interaction. Designed with minimalism in mind, it avoids intrusive elements like popups or floating buttons, maintaining a seamless user experience. Installation is straightforward, with options including an npm package, WordPress plugin, or a simple script tag. -
8
SchedX
SchedX
SchedX is an AI-powered inbound sales development representative (SDR) designed to engage website visitors in real-time, qualify leads, and schedule meetings directly on your sales calendar. Acting as a "talking website," SchedX interacts with visitors, answers product-related questions, and gathers qualification data based on criteria like BANT or MEDDIC. It can also call inbound leads who have filled out forms, providing immediate responses and booking meetings without the typical delays of manual follow-ups. Trained on your product information, value proposition, pricing, and competitive landscape, SchedX ensures that only high-quality leads are routed to the appropriate sales representatives. The setup process is straightforward: train SchedX on your product, create and test your agent, add it to your website, and begin converting visitors into meetings within minutes. -
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Messaging Studio by 1440 is a powerful customer communication platform that integrates seamlessly with Salesforce to unify messaging across any channel and device. It enables employees to manage conversations consistently whether they are using desktop, mobile devices, or working in the field. The platform supports popular messaging channels such as SMS and WhatsApp, securely logging interactions into Salesforce for a comprehensive customer engagement record. Productivity features like AI-recommended responses, quick texts, and knowledge articles help agents engage customers faster and more effectively. Messaging Studio also provides supervisory tools, message transfers, and translation capabilities to enhance support quality. Designed to reduce call center costs and boost customer relationships, it empowers teams to deliver personalized, efficient service.
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10
SmartBot
BestChat
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service. -
11
Q+ Cross Platform IQ
Quantum Strides
Q+ Cross Platform IQ is an AI-powered conversational intelligence tool designed for facility and workplace management. It transforms static IWMS and operational data into a dynamic, conversational interface that delivers instant, role-based intelligence, allowing users to query space usage, occupancy, moves, maintenance requests, and assets in natural language across integrated systems. Q+ unifies data from multiple platforms to provide a single source of truth and surface insights through chat, enabling predictive recommendations, proactive alerts, and trend analysis. It supports multi-turn conversations, context retention, and natural language understanding to interpret user intent. Because it connects across systems, it simplifies user access to complex facility data without requiring deep technical know-how. -
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ChatKit
OpenAI
ChatKit is a conversational AI toolkit that lets developers embed and manage chat agents across apps and websites. It provides capabilities such as chatting over external documents, text-to-speech, prompt templates, and shortcut triggers. Users can operate ChatKit either using their own OpenAI API key (paying according to OpenAI’s token pricing) or via ChatKit’s credit system (which requires a ChatKit license). ChatKit supports integrations with diverse model backends (including OpenAI, Azure OpenAI, Google Gemini, Ollama) and routing frameworks (e.g., OpenRouter). Feature offerings include cloud sync, team collaboration, web access, launcher widgets, shortcuts, and structured conversation flows over documents. In sum, ChatKit simplifies deploying intelligent chat agents without building the full chat infrastructure from scratch. -
13
BotBonnie
Appier
BotBonnie is an omnichannel conversational marketing and chatbot platform designed for brands to build, deploy, and manage automated messaging across Facebook Messenger, Instagram, LINE, WhatsApp, and web chat from a single console. It offers a drag-and-drop builder that lets you create chat flows without coding, pre-built marketing “kits” (such as lucky-draw wheels, surveys, check-ins, invoice registration, and referral programs) for rapid campaign launches, and rich message formats (text, carousel, audio, video) to engage users interactively. The system consolidates messaging from multiple channels and segments users based on behavior or profile tags, enabling personalized broadcasts, retargeting, and AI-powered recommendations. It also provides data-analysis dashboards and heatmaps to track engagement, conversion, and campaign performance, and integrates with analytics or CDP tools (e.g., Woopra) to unify customer data and trigger chat-flows based on web or app events. -
14
InTheChat
InTheChat
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing. -
15
Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
16
InteliWISE
Matrix42
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands. -
17
Sonar
Marchex
Drive More Sales with Business Text Messaging. Artificial intelligence and human-powered mobile messaging platform. Drive more revenue by reaching consumers on the mobile channels they use most to communicate. Guide actions through personal conversations with customers. Let our bots handle the lead qualification, meeting scheduling, and following up, so your team can focus on the meaningful interactions that drive sales. Our flexible solution integrates with the world's leading sales and marketing technologies. Our world-class customer success team will support you each step of the way. Employ automated responses from Sonar’s chatbots, built with the latest technology in natural language processing and artificial intelligence. Funnel prospects through the qualification process, schedule meetings, and answer frequently asked questions with no human interaction. This allows your sales team to cater to multiple clients at once, for an enhanced customer engagement right from the start. -
18
TruVisibility
TruVisibility
Our suite of AI-driven, easy-to-use tools is designed for small and mid-sized businesses who want to create and deliver their marketing message just like a Fortune 500 company. Start using it to improve your online customer experience, lead generation, sales conversions and ongoing marketing communication. And, when you sign up for TruVISIBILITY today, you get full access to our entire digital marketing suite. Use our Sites app to create stunning landing pages that focus visitors on a single goal and turn them into revenue. With the Sites app you can easily create multiple-page websites that deliver your complete marketing messaging fast and without any prior website building experience. And if you're lacking design inspiration, or are too busy to start from scratch, choose one of our high-converting landing page and website templates to get you started.Starting Price: $5.99/month -
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Khoros
Khoros
Khoros lets you connect with your customers from the moment you make your first offer to the moment of sale, and beyond. Connect with your customers in their channel of choice, whether that’s messaging, chat, social media, email, SMS, on external communities or your own branded communities - we are there to keep you all-ways connected. We’ve built an AI-powered digital engagement platform you can trust — under your biggest success or worst crisis. With Khoros, you get enterprise workflows that can handle deployment complexity, high volume usage, brand protection and security needs of the world’s leading brands, all backed by an award-winning services team accountable to your success. We are more than a tech vendor. Khoros’ award-winning services, coaching and depth of industry expertise make us the right partner for your long-term success. -
20
DontGo
DontGo
Utilizing Artificial Intelligence and Exit Intent Technology, the DontGo chatbot learns how your customers search for information online and the bot appears when a visitor moves to exit your site, converting more browsers into buyers. 92% of web visitors leave a site without taking action, don’t let them go without a fight. A customer is on your site. Maybe they’ve been browsing your offerings, maybe even put something in their shopping cart. But they get cold feet… maybe they think they need to shop around for a cheaper option, or maybe they still have questions that your website hasn’t answered. So they leave. That’s why exit intent technology exists: when the visitor tries to close the browser tab, or navigate away from your site, a window pops up and makes sure they really want to do so. -
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Clinc
Clinc
Clinc’s revolutionary conversational AI has been proven successful at some of the largest banks worldwide. The best-in-class technology utilizes natural language processing that understands how people really talk, powering exceptional customer experiences. Clinc AI understands and follows complex conversations, enabling a vastly superior customer interaction. Customers can check balances, report lost or stolen cards, transfer funds, and gain deep insights into their spending habits in a single, seamless interaction—without ever speaking to a human. The less time customers spend waiting to hear from you, the happier they get. Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Eliminate expenses associated with managing and scaling customer service teams. -
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Supertext.ai
Supertext.ai
Build virtual agents to automate business processes such as front desk customer engagement, back office task automation on conversational interfaces and free up time for employees to do more creative and empowering work. For deep assistive experiences that guides user with smart recommendations. Extract data from unstructured documents & speedup manual data capture by 6X. -
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Rulai
Rulai
A basic chatbot framework simply consists of a messaging connector, a natural language processing engine, a dialog manager that takes user intent and outputs chatbot responses. As an enterprise-level total solution, Rulai architecture covers more advanced capabilities with the complexity and necessary sophistication for more advanced implementations required by enterprise customers who have high standards and strict requirements. -
24
ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
25
Cresta
Cresta
Radically improve team performance with live prompts on the best thing to say during every customer interaction. On every team, there are experts who are more productive and efficient than their peers. Cresta's powerful AI learns what top performers do differently and uses real-time coaching and guidance to share these best practices across teams. The result? An expert at every customer touchpoint. Across channels and use-cases, Cresta's powerful AI engine is constantly learning and optimizing to help teams accelerate performance. Radically improve compliance and team performance with real-time assistance and personalized coaching that's trained by your top-performers. Cresta analyzes every conversation, tracks agent performance and uncovers coaching opportunities so managers can spend more time coaching and less time reviewing transcripts. -
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Conectys
Conectys
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients. -
27
Verint AI Blueprint
Verint
It’s easy to get lost among the buzzwords and trends in the world of AI. That’s why you need a map to guide you. Your enterprise needs to know how automation will best benefit your bottom line, your employees’ productivity, and, of course, the customer experience. With Verint AI Blueprint™, you can determine which conversational AI use cases will provide immediate ROI and generate long-term enterprise business value. Along with Verint’s team of experts, AI Blueprint generates a roadmap for ongoing success and continuous improvement of your automation while also highlighting business opportunities based on your customers’ data. If you don’t know where to start with enterprise-grade chatbots or conversational AI, AI Blueprint gives you the roadmap you need to launch and succeed in the long term. It’s easy to buy into the AI hype, but without proper planning, you risk launching conversational AI initiatives that fail to address your customer’s needs. -
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Chatbiz
Chatbiz
All in one platform for your business messaging automation. Triple your sales with instant response available 24/7! We provide a dedicated service for your customer service management platform and make sure that your business scale and grow. Chatbiz is a startup with a focus on the development of business messaging technology that has been trusted by local, national, and international companies with a wide range of industry from BFSI, FMCG, retail, transportation, automobiles, and others. We're working to empower businesses in Indonesia with social and cultural values in mind. We believe that to take Indonesian businesses to the next level, we need to embrace and empower the proven method of commerce in Indonesia: social commerce through conversations. We're working to help millions of businesses by powering conversational commerce, with social culture in mind. -
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Zowie
Zowie
Step into a new era of support with Zowie, the generative AI customer service suite built for ecommerce. At Zowie, we understand your customers want to talk to you. Now, you can leverage the power of conversation to save money, make money, and wow your visitors with every interaction. And with Zowie, you don't have to reinvent the wheel. Simply drop our solution into your existing tech stack and offer personalized support from day one. Don't settle - discover why leading brands love Zowie. -
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SmartBots
SmartBots
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.