Best Chatbot Software in China - Page 4
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Compare the Top Chatbot Software in China as of November 2025 - Page 4
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Generative Studio X by OneReach.ai
OneReach.ai
Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development. -
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Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
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Proactive System
Proactive System
Proactive System provides a chatbot for all uses. It can be used for marketing, sales, consumer research. It’s the best option to augment your profits. Automated instant response allows your business run 24/7, everything is made convenient. Chatbots never fail to surprise. Plain text, images, list buttons etc. are also supported. Support many concurrent users. manage your customers efficiently like no human can do. Talk to Chatbot in the way you talk to your friends, helping you in everything. Engage customers by real-time interaction. Finding their information and needs has never been so easy. Feedbacks collection can be simplified by chatbots. Gaining clients’ insights is never easier. -
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OMQ Chatbot
OMQ
Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system. -
5
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
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Certainly
Certainly
Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it. -
7
Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
8
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
9
LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
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Indigo.ai
Indigo.ai
Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support. -
11
EnConnect
Enqura
AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency. -
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Visativ Chatbot
Living Actor
Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority. -
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Ivy.ai
Ivy.ai
Ivy learns from your unique content sources such as your websites, calendars, and 3rd party software solutions. Our Deep Learning AI algorithm scans your content and automatically builds your bot’s brain on the fly - in minutes. Combine that with Ivy's pre-trained question recognition and conversation engine, and your bot will work out of the box with 100% custom content. Boost knowledge with Content Packs, curated collections of standardized knowledge with universal answers like Small Talk, Financial Aid, and more. Completely customize your bot's branding, add and modify as much bot knowledge as you'd like, and give your bot the personality that feels like you. Last but not least, your bot will continuously scan your web properties to detect changes and automatically updates its knowledge. You'll receive a daily report that summarizes new knowledge, modified knowledge, and any information you should consider removing. -
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AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
15
Chatere
Impiger Technologies
AI-driven chatbot solution overcomes shortcomings by creating an omnichannel experience with human-like conversation. Engage, nurture, and convert visitors into high-quality leads with relevant information. Boost conversions with our Chatere.Starting Price: $0 -
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Private LLM
Private LLM
Private LLM is a local AI chatbot for iOS and macOS that works offline, keeping your information completely on-device, safe, and private. It doesn't need the internet to work, so your data never leaves your device. It stays just with you. With no subscription fees, you pay once and use it on all your Apple devices. It's designed for everyone, with easy-to-use features for generating text, helping with language, and a whole lot more. Private LLM uses the latest AI models quantized with state-of-the-art quantization techniques to provide a high-quality on-device AI experience without compromising your privacy. It's a smart, secure way to get creative and productive, anytime and anywhere. Private LLM opens the door to the vast possibilities of AI with support for an extensive selection of open-source LLM models, including the Llama 3, Google Gemma, Microsoft Phi-2, Mixtral 8x7B family and many more on both your iPhones, iPads and Macs. -
17
Chat2Desk
Chat2Desk
Chat2Desk is a chat center for businesses. It helps businesses improve interaction with existing customers and attract new ones. The service also allows you to improve the efficiency of processes and automate work tasks. Chat2Desk supports omnichannel communication, allowing you to add all popular messengers and social networks in one window to make it convenient for customers to communicate with the company. Chatbots, including those with AI, help automate communication with customers and solve their standard questions. Chat2Desk also has a widget with online chat to the website - customers will quickly get help or the information they need. Ability to connect to CRM systems and any other tools thanks to the open API.Starting Price: 10 -
18
Chattigo
chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.Starting Price: $95/month -
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Mochii.AI
Mochii.AI
Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are. -
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InTheChat
InTheChat
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing. -
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Khoros
Khoros
Khoros lets you connect with your customers from the moment you make your first offer to the moment of sale, and beyond. Connect with your customers in their channel of choice, whether that’s messaging, chat, social media, email, SMS, on external communities or your own branded communities - we are there to keep you all-ways connected. We’ve built an AI-powered digital engagement platform you can trust — under your biggest success or worst crisis. With Khoros, you get enterprise workflows that can handle deployment complexity, high volume usage, brand protection and security needs of the world’s leading brands, all backed by an award-winning services team accountable to your success. We are more than a tech vendor. Khoros’ award-winning services, coaching and depth of industry expertise make us the right partner for your long-term success. -
22
VoiceGenie
VoiceGenie
Welcome to VoiceGenie.AI, an extraordinarily advanced voice bot that captivates your audience through exceptional, human-like conversations. Our groundbreaking platform, fuelled by the latest AI technology, is meticulously crafted by the renowned Oriserve team, boasting over five years of experience in delivering unparalleled AI customer solutions. Embrace limitless customer satisfaction and sales growth with Ori's trailblazing conversational AI. Our mission focuses on automating every aspect of the customer journey through a seamlessly interwoven, multilingual platform. Discover our matchless cognitive AI solutions, carefully engineered to ensure a smooth customer experience spanning sales, marketing, support, and engagement endeavors. Our cutting-edge AI technology effortlessly transcends barriers, integrating seamlessly with IoT devices, sensors, web, apps, social media, and messaging platforms to revolutionize your business operations. -
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Supportzeal
Brandscalez Digitial Enterprise
Supportzeal offers an AI chatbot platform for businesses, providing 24/7 customer support, lead generation, and growth. It addresses issues like long wait times, support training inefficiencies, lead tracking, and ticket volumes. Its AI chatbot handles 90% of queries instantly in 80+ languages, powered by advanced AI like OpenAI's ChatGPT. Features include multilingual support, lead capture, live monitoring, team collaboration, human agent handoff, custom branding, and CRM integration. Use cases include customer support, e-commerce, knowledge management, event registration, feedback collection, appointment scheduling, and tutoring. Supportzeal boosts customer experiences, team productivity, and reduces costs compared to hiring staff. Competitive pricing includes a free plan and a 3-month OFF on annual subscriptions, making AI chatbots accessible to businesses of all sizes.Starting Price: $37/month -
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Chatme.ai
Chatme.ai
Chatme.ai offers a wide range of chatbots tailored to each client's individual needs and goals: Scripting bots that enable the automation of simple tasks and processes; Bots with natural language recognition (NLU) and machine learning (LLM) technologies to provide more accurate understanding and processing of user requests; FAQ chatbots with the integration of conversational and generative artificial intelligence, to provide context-relevant and personalized answers; Voice chatbots, to interact with users through voice commands and provide a more convenient and natural experience; Hybrid bots, combining different technologies to create unique and effective solutions Chat bots can be integrated with customer knowledge bases, CRM systems, and other services and systems used by the customer to create a unified and effective ecosystem.Starting Price: $300 -
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ChatBeacon
ChatBeacon
Revamp your digital chat presence with Video Chat, Screen Share, SMS Chat and easy to use live chat software to reach customers. ChatBot Automation made EASY. Launch a ChatBot within MINUTES! Easily build custom tailored ChatBot workflows in a browser without any code. The new ChatBeacon Pro Digital Chat Platform comes with your own Dedicated, Hands-on ChatBeacon Account Manager to Reach Your Goals. Chat with your visitors and turn them into customers by handling their needs and questions to help close the deal. Give your customers the service and interaction that they deserve. A happy customer becomes a loyal one. Keep your customers happy with support at their fingertips. ChatBeacon gives you the power to answer any needs or concerns at a moments notice.Starting Price: $12.00/month/user