Page 5 | Best Chatbot Software in China of 2025

Trengo

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

Starting Price: $22 per agent per month

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HiJiffy

All-in-One Communication Platform for Hotels Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channels

Starting Price: € 149.90 /month

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Dynamic FAQ

TeamBrain

The TeamBrain dynamic FAQ captures the intentions of your visitors and capitalizes on the answers of your experts. You provide answers to the questions of your prospects or customers when and where they ask themselves (business app, website, intranet or extranet, customer area). Very efficient and award-winning for its results*, the TeamBrain technology embedded in the dynamic FAQ answers for you 95% of your visitors’ questions, with a low setup and continuous improvement designed by and for the business. When you answer questions when prospects ask them (from a shopping cart or on a landing page for example), you mechanically increase the conversion rate and feed your CRM, while capitalizing on new questions and their answers. Through our TeamBrain engine, your site can learn from interactions with users and provide appropriate answers out of your experts' answer base.

Starting Price: €49 per month

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Clickatell

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

Starting Price: $30.00/month/user

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CM.com

Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.

Starting Price: $0/month

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Membitbot

Membit

Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized. Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise Membit has developed a conversation behavior & dialogue management module, which constantly monitors the various scenarios through the session, and responds to them correctly, preserving an exceptional CX in all situations. The shift to home working and the rise of the virtual contact center has accelerated the demand for Conversational AI. Enterprises now understand the importance of automation and its potential benefits in reducing operational costs. Membit solution resolves one of the main challenges faced is how to deploy solutions that reduces the overall costs while enhancing customer satisfaction.

Starting Price: $1000 per month

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Quriobot

Everyone has to start off small. But Quriobot’s features are powerful enough for globally operating corporates at a price point that works for anyone. You know your customers. We’ll help you with the right conversation. Use the available templates to build Quriobots that suit your need. Check out the drag & drop designer to see what step types are all available to create the best conversation. Use our easy drag and drop designer to create conversations that match your tone of voice. Choose to start from scratch or to use one of the available templates. Work on several bots at once using our multi-user accounts to see what step types are all available to create the best conversation. Make use of a large variety of step types to ask the right question and to get the right answer. All types are there to ask for feedback but also to retrieve vital information from your customers.

Starting Price: 9€ per month

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SilFer Bots

Automate sales, marketing, and support on Facebook. Increase your revenue now while reducing your costs with Messenger bot. Automate your placing order process or sales funnel with a Facebook Messenger bot. Automate your customer support and your 1000+ FAQs with our built-in AI tool. Connect your Facebook Ads to your bot and let your bot qualify your lead before your sales agent. Connect you Shopify, WooCommerce or build your own store with our built-in eCommerce tool.

Starting Price: $9 per month

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Botmother

Botmother Inc

Botmother is a no-code chatbot builder for Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Anyone can make bots without coding. Advantages: 1. Visual workflow, drag-and-drop. 2. All-in-one: builder, stats, chatting, user data and logs, bot settings, payments, mailing, etc. 3. Easy for beginners and no-coders, business opportunities, pro tools for advanced. 4. Cross platform: one bot simultaneously work on all popular platforms. 5. Unlimited bot users (contacts). Most popular purposes to create chatbots: - automation; - marketing and sales; - customer conversation and mailing; - customer support; - games and entertainment; - testing hypotheses and launch startups; - and more. A ten of thousands bot created and work on Botmother platform. Make your bot more functional by using integrated services. Receive information from the user and send it immediately to your CRM, send a notification via SMS, and set up the automation you need.

Starting Price: $27 per month

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Plantt

Your customer support should be amazing. Plantt identifies bottlenecks in your customer experience processes and uses AI to automate and optimize them. Learn what customers are asking in real-time, Identify bottlenecks, and get actionable insights that drives business decisions. Tag, route and answer customers inquiries in seconds with AI Assistants that meet customers' expectations. Meaning: no more decision trees, no need for engineers. Built for customer-facing professional, anyone in your team can setup Plantt in minutes. Plantt works out of the box on most popular platforms.

Starting Price: $250 per month

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Freddy AI

Freshworks

Our proven AI solution, now supercharged with generative AI, powers transformative customer and employee experiences. Freddy AI is bespoke and easy to use out of the box. Get ready to drive business impact that is truly transformational. Leverage the potential of Freddy AI to deliver personalized experiences, boost productivity, and foster rapid innovation. Say goodbye to delayed resolutions and clumsy conversations. With Freddy Self Service, intelligently automate support and increase deflections. Boost self-service and deliver quick responses to customers while freeing up agents’ time for higher-order work. Work smarter, not harder. With Freddy Copilot, you have an “always-on” AI collaborator. Get contextual information and insights, offload repetitive tasks, and do it all conversationally to maximize your team's productivity.

Starting Price: $100 per month

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Beingo

Autonomous way to serve, sell & support your customers online. Build unique digital experiences without any technical skills. Accept Payments. Schedule Appointments. Collect Feedback. Convert customers automatically. The only tools you would need to manage and communicate with your customers. Ready templates. Build your customer experience with plenty of ready to use templates. Drag & drop builder. Drag & drop content, questions and actions. Customer Insights. Identify customers behaviors and patterns. Publish to any website. Comes with plenty of plugins and works with almost every website type. Creating a rich customer engagement. Personalized Interactions. Automated & personalized conversations that utilize and adapt to customer inputs. Identity Verification. Verify customers. IDs, Selfies & Signatures. Cognitive Solutions. Make smart decisions based on conditional logic. Reporting & Analytics. Analyze and report BEINGO performance and customer behavior. API Integration

Starting Price: $39 per month

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FAQ Bot

Theta

The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. It's like having an extra sales and customer service team ready to go whenever you need. Manage load at peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personality

Starting Price: $599 per month

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Botfront

Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.

Starting Price: $500 per month

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Botbox

Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Use smart triggers and easy automation to keep customers updated about your product and services through the most popular messaging apps. Reduce churn by 600% and increase sales with help of pre-built chatbots. Use chatbot templates or build on your own and deploy on Website, Messenger & WhatsApp with one click. Connect to apps you love to boost productivity or use Botbox API to do even more. Easily manage and request new HSM templates, design user opt-ins and manage your WhatsApp notification campaigns without having to rely on the IT department. Reach out to specific segments of your user base with the most relevant information, at the right time. Engage users using automation. Set triggers by analyzing behaviors.

Starting Price: $49 per month

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Whelp

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.

Starting Price: Free

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Table Duck

Each team member can easily take over and manage customer conversations, with a seamless handover between virtual assistant and live agent. Connect all your customer support channels like Email, Live Chat and Facebook Messenger into one inbox. The virtual assistant automatically answers most of your customer support questions. Easily taking over conversations and answering the customer in case the assistant doesn’t understand. The virtual assistant automatically answers most of your customer support questions. Our virtual assistant speaks and helps your customers in multiple languages. Build rich profiles and easily merge multiple communication channels from the same, single customer. Easy to set up, within 5 minutes. No technical skills required or complicated flow builders to work with.

Starting Price: €19 per month

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MyOfficeBot

In every organization, there are two types of work, subjective, which requires human judgement, and objective, rules-based repetitive work that can be automated with robotic process automation. Employees tend to do the “must have” work and run out of time for higher value thinking. Digital Employees help your teams do more with less. We document and record process(es) your OfficeBot will be performing. We train your OfficeBot to perform required tasks. We deliver & maintain your OfficeBot to ensure continued performance. Reinvest 80+ hours/month/employee towards higher value work by automating. Digital Employee can save 70%+ of all-in cost of full time employee. MyOfficeBot offers a turn-key robotic automation program that is designed to handle each and every step to take the pressure off your team. In just 90-days, the starter bot program will give your team first-hand knowledge of how to identify automation opportunities.

Starting Price: $2,900 one-time payment

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Watermelon

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.

Starting Price: €19 per month

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Mercury

Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.

Starting Price: €500 per month

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Forethought

Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.

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StriveChat

Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.

Starting Price: $11 per user per month

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Omind

Provide proactive engagement, personalize user interaction, automate conversation & create user journeys over business messaging channels. Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression. Now build conversational AI bots swiftly and deploy within no time with our no-code builder. Add a custom function & datasets for complex operation. Get an easy to use WhatsApp campaign screen that allows you send WhatsApp notifications like a pro. Quick and easy way to visualize your data on our dashboards. Get whatever information you want while keeping up with the latest trends in your industry with just a click. We take data security very seriously. With data centers based out of EU, US & SEA and secured with AES 256 bit security & in-transit encryption, your data is safe and secure.

Starting Price: $99 per month

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Proto

Proto is the leader for inclusive chatbots and multilingual contact center automation. Proto’s nationwide deployments gather massive data to improve machine learning for underserved languages. Proto deploys impactful AICX solutions for consumer inclusion and protection in markets underserved by venture-backed startups. Proto develops AICX solutions with regulators and leading development agencies to ensure benefits for local consumers. Enterprises and governments use Proto's AI Customer Experience (AICX) platform to ensure local-language service and long-term operational efficiency. Soar above the market standard with multilingual chatbots capable of advanced logic and integrations. Direct dialogue down unlimited conversation paths, in order to match human-like logic. Connect chatbots to external databases via JSON APIs managed inside the dialogue tree. Controlled costs for scaling services across new and existing markets.

Starting Price: $1,000 per month

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B2Chat

B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.

Starting Price: $80 per month

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Joonbot

General information about Joonbot. Whether you’re looking to recommend products, run educational quizzes, provide guides/FAQs or qualify and score leads, Joonbot lets you build the conversations you need. Choose your own text, colours, add images, GIFs, videos... Select a template for each step of your audience journey and build chatbots in minutes without coding! Creating chatbots adapted to your needs and your brand image is easy with Joonbot! No need to know how to code: set up the chatbots you need and boost your conversion rate. Change the appearance of your chatbots as you wish with GIFs, images, emojis, videos, and different.

Starting Price: Free

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OneHash Chat

OneHash

OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.

Starting Price: $27 per month

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Mass Leads Maker

Display sales notifications, send emails, email verification, install a chatbot, find emails, and a social proof widget. The most targeted traffic you will ever find is within your own website, so capture & convert your leads and scale your business online. Get qualified buyers to start your conversational marketing and prospect targeting method, interact and reach out to your new customers, and put your leads on autopilot. The more leads you have, the more chances of sales. Increase sales immediately. Display notification on your website to show messages. Online reputation management, get more reviews to increase your SEO position on major search engines and social media. Automate your online business website, world-class hyper-targeted leads generation software tools for SME's business growth. Send bulk emails, find targeted B2B emails, capture & convert leads, prevent sham emails from registering, and social proof notifications.

Starting Price: $67 per month

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FirstLanguage

Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.

Starting Price: $150 per month

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BotsCrew

We provide end-to-end chatbot development services, including: - Discovery phase (tech investigation) - Project and Account Management - Conversational Design (Flow) - QA & Testing Services - DevOps Services & Custom development - Chatbot Support & Maintenance - Rapid Chatbot Development (A chatbot in less than 2 weeks) - Chatbots based on GPT-3, ChatGPT development - Chatbot Migration Services - Chatbot Rescue Services - UX & Graphic Design services - Chatbot Persona and Personality creation At every stage of the chatbot journey, our team of Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs will lead you to the best matching solution for your company. Apart from that, we have a Conversational AI platform for our clients. We happen to work with more than 80 amazing clients from all over the world. Our clients include startups that raised 10m now and companies like Samsung NEXT, Mars, Natera, Virgin, BMC.

Starting Price: $50 - $99 / hr

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Best Chatbot Software in China - Page 5

Compare the Top Chatbot Software in China as of November 2025 - Page 5

Trengo

HiJiffy

Dynamic FAQ

Clickatell

CM.com

Membitbot

Quriobot

SilFer Bots

Botmother

Plantt

Freddy AI

Beingo

FAQ Bot

Botfront

Botbox

Whelp

Table Duck

MyOfficeBot

Watermelon

Mercury

Forethought

StriveChat

Omind

Proto

B2Chat

Joonbot

OneHash Chat

Mass Leads Maker

FirstLanguage

BotsCrew

Best Chatbot Software in China - Page 5

Compare the Top Chatbot Software in China as of November 2025 - Page 5

Trengo

HiJiffy

Dynamic FAQ

Clickatell

CM.com

Membitbot

Quriobot

SilFer Bots

Botmother

Plantt

Freddy AI

Beingo

FAQ Bot

Botfront

Botbox

Whelp

Table Duck

MyOfficeBot

Watermelon

Mercury

Forethought

StriveChat

Omind

Proto

B2Chat

Joonbot

OneHash Chat

Mass Leads Maker

FirstLanguage

BotsCrew

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