Page 18 | Best Chatbot Software in China of 2025

Cue

Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.

Starting Price: $43.67 per month

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Alhena

Alhena.ai

Alhena AI is an intelligent chatbot and shopping assistant platform designed to elevate eCommerce customer support and sales. It provides personalized shopping experiences by recommending products to customers, automating common customer service tasks, and reducing operational costs. By integrating with existing eCommerce platforms such as Shopify and WooCommerce, Alhena AI offers seamless automation of returns, order tracking, and more complex queries, ensuring faster customer support. With its AI-driven analytics, businesses can gain actionable insights, optimize their product offerings, and refine customer interactions, all while maintaining brand consistency.

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YandexGPT

Yandex

Take advantage of the capabilities of generative language models to improve and optimize your applications and web services. Get an aggregated result of accumulated textual data whether it be information from work chats, user reviews, or other types of data. YandexGPT will help both summarize and interpret the information. Speed up text creation as you improve their quality and style. Create template texts for newsletters, product descriptions for online stores and other applications. Develop a chatbot for your support service: teach the bot to answer various user questions, both common and more complicated. Use the API to integrate the service with your applications and automate processes.

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Chatwith

Dumpling Software

Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.

Starting Price: $19/month

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ChatRealtor

Build chat bubble to engage leads and book appointments by custom ChatGPT for Realtor's website and files. ChatRealtor can synchronize data from property listing websites such as Zillow automatically and deploy it to Text SMS, website and AirBnB within 10 minutes. Currently, you can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped. By default any chatbot you create is private but you can change the setting to make it public and send it to anyone. ChatRealtor supports about 95 languages, you can have your sources in any language and ask it questions in any language.

Starting Price: $19 per month

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Macha

Macha ensures that your support teams don't need to "learn a new tool". Our AI just hands off the customer to your support agent on your existing support tool. Don't worry, the hand-off has relevant context. Our team will help you throughout the onboarding process. Right from adding your products and policies, to managing integrations with your other support apps to getting the widget added to your website, we'll be there to guide you throughout. Our team will also observe the performance of the bot and help refine the responses to ensure a significant drop in support tickets for your team. You don't need to move away from your current support and ticketing software.

Starting Price: $39 per month

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Chatcare

Bring your help articles, FAQs, and other content to train the chatbot in just a few minutes. Configure your chatbot according to your needs. such as the name, color, logo and more. Deploy it on your website within a few minutes and start helping your customers. You don't need to waste your support team's time answering the same questions over and over again. Our chatbot can answer questions in human-like conversations and provide a warm experience while saving a ton of time. Imagine having a salesperson that works 24/7 and never gets tired. Our chatbot can help you increase your sales by answering questions and recommending products to your customers.

Starting Price: $19 per month

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OptiTalk

Zietra

OptiTalk is a software agent/bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries, or problem resolutions. OptiTalk can interpret human speech/text messages and respond via synthesized voice/chat response messages. With in-built features such as machine learning, natural language processing, and deep learning, our bots get better with time and are able to analyze, predict, and go a step further in providing virtual assistance akin to human response, and in real-time. Can provide contextual virtual assistance for cognitive issue resolution and assisted buying. Our Interview bots can replicate human-led interviews, along with automated scoring and recording of sessions for playback/review.

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Direqt

Use Direqt to train a custom AI chatbot on all of your content. Then place it anywhere on your site. Now, you have a new way to keep your readers interested for longer. Built for (and used by) top publishers, like Wired and Cosmopolitan. You’ll train your chatbot on your content, and then embed it anywhere on your site. It’ll have personalized, entertaining conversations with your readers, which lets you turn up the dial on revenue, engagement, and loyalty. Your chatbot gives you a new place to generate revenue. Serve relevant ads in-chat, or drive paid subscriptions through natural conversations. Your chatbot is trained exclusively on your content. To start, you’ll upload everything you’ve ever published, so it has complete knowledge of your content. Because your chatbot is trained on your content, it’ll already reflect your brand voice. But you can take advantage of the Direqt platform to further hone your chatbot’s persona.

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ExperAI

Create digital personalities able to answer questions, express emotions, and synthesize fun experiences. Engage your audience in a new way, and give your content a voice with our personality-enabled chatbots, sharable with one click.

Starting Price: $10 per month

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Bigsib

Bigsib Technologies

Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.

Starting Price: $49/month up to 3 listings

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CHATTERgo

CHATTERgo is a transformative AI conversational solution aimed at enhancing the shopping experience on your store. Unlike traditional e-commerce in-site search that relies on exact keyword matches, CHATTERgo leverages ChatGPT and vector-based search technologies to find most relevant product data and content. CHATTERgo can also handle both customer service related requests such as order fulfilment status, making CHATTERgo your 24/7 store concierge. CHATTERgo currently supports Shopify (available at Shopify App Store) and Adobe Commerce (Magento).

Starting Price: Free

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Sierra

Sierra.ai

Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action.

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Spine

Be the first to market with cutting-edge AI capabilities while your competitors are still trying to catch up. Open up new revenue streams by integrating AI as a power-up with minimal modifications to your existing codebase. Delight users with a real assistant that executes tasks and offers real-time data insights, proactively understanding user intent. Our team provides consistent maintenance, ensuring your AI agent remains updated and efficient. Build onboarding flows and wizards that ingest large datasets, normalize it to fit your data models and helps users get faster to first value. Allow users to extract valuable insights from their data using natural language questions. Spine can query their database, process the data and return accurate intelligence.

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Entellio

You can find out what is in store for you with the videos and documents that picturizes the usage of our framework. Entellio is a cognitive bot framework and not just a single bot, it allows easy onboarding for creating new bots. Entellio is enriched with card system to customize the responses or replace the default, universal responses and error messages with unique, configured messages via a dedicated bot response editor. Simplify the process of interacting with complex enterprise systems and minimize the impact of manual, resource-intensive business and supply chain processes. Expand the reach of our brand by engaging with customers consistently and intuitively across all touch points. Bot admin can enhance his/her bot personality by providing appropriate responses to the user, if the user query is not answered.

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Chatmate

Chatmate is transforming how businesses are engaging with website users using our AI-powered chatbots. Our platform lets you easily integrate a custom widget into your website and uses RAG technology to provide natural, meaningful conversations using your reference docs to generate more landing page leads, provide high-quality, instant customer service, and serve a variety of use cases we never expected! Some key features that we're working on are: 1)Better chat UI (markdown rendering, animations, etc.) 2)Advanced analytics dashboard for chatbots 3)Full copilot for your chats that provide key insights

Starting Price: $0

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Frontnow Advisor

Frontnow

Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements.

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Autogon

Autogon is a leading AI and machine learning company, that simplifies complex technology to empower businesses with accessible, cutting-edge solutions for data-driven decisions and global competitiveness. Discover the empowering potential of Autogon models as they enable industries to leverage the power of AI, fostering innovation and fueling growth across diverse sectors. Experience the future of AI with Autogon Qore, your all-in-one solution for image classification, text generation, visual Q&A, sentiment analysis, voice cloning, and more. Empower your business with cutting-edge AI capabilities and innovation. Make informed decisions, streamline operations, and drive growth without the need for extensive technical expertise. Empower engineers, analysts, and scientists to harness the full potential of artificial intelligence and machine learning for their projects and research. Create custom software using clear APIs and integration SDKs.

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Explainit

Explainit takes your customer experience to the next level, create a ChatGPT-powered chatbot for your documentation in seconds and speed up your community. ExplainIt is powered by advanced AI technology, allowing it to understand the context of your documentation and provide accurate, relevant answers. ExplainIt allows two-way communication with your documentation instead of simply extracting text. You can ask questions, get answers, and even follow up on those answers. We all know ai can sometimes hallucinate a bit, but don't worry, we provide the sources used for the generation so your users can check for themselves. Add and remove as many sources as you want. Set the chat logo, name and link, it's your chatbot, make it yours.

Starting Price: $9.99 per month

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Private LLM

Private LLM is a local AI chatbot for iOS and macOS that works offline, keeping your information completely on-device, safe, and private. It doesn't need the internet to work, so your data never leaves your device. It stays just with you. With no subscription fees, you pay once and use it on all your Apple devices. It's designed for everyone, with easy-to-use features for generating text, helping with language, and a whole lot more. Private LLM uses the latest AI models quantized with state-of-the-art quantization techniques to provide a high-quality on-device AI experience without compromising your privacy. It's a smart, secure way to get creative and productive, anytime and anywhere. Private LLM opens the door to the vast possibilities of AI with support for an extensive selection of open-source LLM models, including the Llama 3, Google Gemma, Microsoft Phi-2, Mixtral 8x7B family and many more on both your iPhones, iPads and Macs.

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Chat Thing

Chat Thing gives you the tools to make AI assistants and bots trained on your content. Save your business hours by creating bots to handle customer support, lead generation, research and more. - Knowledge data sources: Connect data from your websites, Notion, files, youtube and more - Follow your customers: Create a bot once and use it on your website, in your Slack channel, Discord, WhatsApp, Telegram and more! - More than a simple Q/A bot: Chat Thing bots can uses tools to interact with the real world. Save leads to a Notion database, send emails, post into Slack all using our no-code Power-ups feature! - Overflowing with advanced features: Bot analytics, Conversations (see how your users interact with your bot), multiple AI models, auto-syncing data sources.

Starting Price: $14/month

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Twixor

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.

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Chat2Desk

Chat2Desk is a chat center for businesses. It helps businesses improve interaction with existing customers and attract new ones. The service also allows you to improve the efficiency of processes and automate work tasks. Chat2Desk supports omnichannel communication, allowing you to add all popular messengers and social networks in one window to make it convenient for customers to communicate with the company. Chatbots, including those with AI, help automate communication with customers and solve their standard questions. Chat2Desk also has a widget with online chat to the website - customers will quickly get help or the information they need. Ability to connect to CRM systems and any other tools thanks to the open API.

Starting Price: 10

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Meplo

Meplo allows you to send automatic messages via SMS or Whatsapp to all the people who call you and to whom for one reason or another you are unable to answer. - With Meplo, you can respond with automated messages via Sms or WhatsApp, and even manage frequently asked questions with a customised chatBot. YOU CAN STOP AT THE MESSAGE ONLY (SMS OR WHATSAPP) OR CREATE YOURSELF A WHATSAPP CONVERSATION WITH A CHATBOT. Chatbot WhatsApp to manage even phone calls, in addition to the site. ALL IN ONE PLATFORM! ❶ Automatically send WhatsApp messages to people who call you or your place! ❷ Send promotional messages or use the bot on your site! ❍ Instructions with videos and photos. ❍ Chatbot platform with management and chat from the browser! ❍ ANDROID AND IPHONE APP ❍ 1 VoIP number included (the WhatsApp chat service number can be Italian or American. (Customers will see your name and company logo) Almost a telephone switchboard \ Almost a voicemail!

Starting Price: $44.80/month

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SermoAI

AI chatbot that helps banks and fintech companies provide comprehensive customer support to their end clients in an easy‑to‑communicate way using clients’ native language. With more than 60 languages, our chatbot breaks down language barriers providing comfortable interactions with clients worldwide. Our chatbot is trained on non-confidential documentation, which allows it to provide more accurate and personalized answers to customer requests Our chatbot is trained on a massive dataset that includes financial terminology and the specifics of working in the fintech sector. The chatbot eliminates the language barrier and ensures comfortable interaction with customers, regardless of their language background. The chatbot provides 24/7 customer support, which is especially important for companies operating in different time zones. Experience a tenfold increase in problem resolution speed, enhancing customer satisfaction and loyalty.

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botx

Easily train intelligent AI agents with your data. Let them recognize and react to users' intent, trigger internal tools, or launch scripted dialogs with forms. Remove manual work and automate repeating activities with the power of LLMs such as responding, filling out forms and data, and so on. Let AI process your documents, create and draft new ones, grab important information, make evaluations, or make analyses with dozens of ready-to-use templates and examples. Pull in data through one of our 15 integrations, process it with best-suited models, or design scripted conversations to make sure you stay on track when most crucial. Build scripted dialogs that stay always the same. Effortlessly connect your models for a clear and intuitive visual representation. Create no code LLM chatbots, AI agents, workflows, or automation. Seamlessly integrate GPT-4 and a myriad of other robust 3rd party and open-source models with effortless ease.

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Zingly

Zingly puts the power of AI in your customers’ hands, infinitely scaling your business, boosting revenue, and dramatically cutting costs. No more calling and waiting on hold. Boost and accelerate revenue, increase loyalty, and reduce costs by meeting customers anytime on web and mobile applications. A new medium to meet your customers. Combining digital, AI, and telephony in one collaborative, customer-facing space. Everything omnichannel never was. Drive business outcomes by knowing when to involve agents, reducing customer friction, and creating revenue-generating opportunities. Unlock 24/7 sales & support, reduce friction, increase customer engagement and ROI. Move your business at the speed of your customers. Give all your customers a highly personalized & collaborative customer experience. Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots.

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Corcava

The only business tool you need. Marketing, Outreach, Sales, Project Management, Invoicing - everything from finding a client to getting money to the bank! Outreach, lead generation and enrichment, popups, forms, deals pipelines and automation - everything you need to nail your sals quota! Time Tracker, bug and task tracking, kanban boards, productivity analytics, performance reviews - ace that new project! Invoicing, integration with payment processors, crypto processors, payroll, analytics, accounting - automate day-to-day business processes and focus on what matters.

Starting Price: $9 per seat per month

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913.ai

Empower your teams with AI Agents and explore next-generation efficiency. We enable deploying custom agents in no time, customized, integrated and impactful. Use customized solutions within a few days live in production via our proprietary infrastructure. Focus on your core business while we run and maintain your AI solution cost-efficient. Our agents can take over hundreds of use cases in high-stakes environments where complex reasoning and accuracy are essential. Automatically draft reference letters for your employees. Automate your Inbox based on custom labels. With Neurons, we can automate any document-related task, build agents, and process documents. Neurons are intelligent and can be seamlessly connected to other tools. With 913.ai, organizations in sectors such as insurance, logistics, legal, and beyond can accurately automate office work with the option of keeping humans in the loop for added oversight. This allows them to focus on more important work.

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FlowHunt

Quality Unit

Build chatbots and AI tools effortlessly with our no-code platform. Customize, automate, and bring your ideas to life in minutes. Enjoy features like a vast template library, intuitive visual interface, and seamless integration with various data sources. Tailor chatbots to your unique needs, automate customer interactions, and streamline workflows.

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Best Chatbot Software in China - Page 18

Compare the Top Chatbot Software in China as of November 2025 - Page 18