Page 18 | Best Chatbot Software in China of 2025

EBM

Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.

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Geomant

Geomant works with your existing technology to take your customer experience to new heights. Through cloud-based solutions and seamless integrations, we unlock the potential of your contact center. A powerful, fully-featured cloud contact center system. The cloud-based infrastructure provides users with full functionality without the need for costly investment of a hardware environment or software licenses. Subscription-based pricing gives you the ability to scale licenses up or down according to actual business usage, so you never have to buy more licenses than you need. Can be deployed in as little as a few hours, meaning that you can quickly reap the benefits of adding a chat solution to your environment. Digital and social channels, in-queue and scheduled call back, call recording, and more! Real-time and historical performance management solutions for wallboards and agent desktops. Robust contact center capabilities for Microsoft Teams providing a fully omnichannel experience.

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Visativ Chatbot

Living Actor

Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority.

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Ivy.ai

Ivy learns from your unique content sources such as your websites, calendars, and 3rd party software solutions. Our Deep Learning AI algorithm scans your content and automatically builds your bot’s brain on the fly - in minutes. Combine that with Ivy's pre-trained question recognition and conversation engine, and your bot will work out of the box with 100% custom content. Boost knowledge with Content Packs, curated collections of standardized knowledge with universal answers like Small Talk, Financial Aid, and more. Completely customize your bot's branding, add and modify as much bot knowledge as you'd like, and give your bot the personality that feels like you. Last but not least, your bot will continuously scan your web properties to detect changes and automatically updates its knowledge. You'll receive a daily report that summarizes new knowledge, modified knowledge, and any information you should consider removing.

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Mavenoid

Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems.

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InfiBot

NovelVox

Drive real results with omnichannel conversational AI. Serve customers in real-time, no matter when and where they choose to contact you. Deliver world-class service at scale by employing both human agents and InfiBot. Design tailored AI Chatbots to meet your customers’ unique needs from first visit, to purchase, to ongoing customer service. Solve issues and accept requests where your customer needs it, with AI Bot – InfiBot's omnichannel engagement solution. Start conversations on any channel and continue them on any other channel seamlessly, without losing context. Manage all conversations in one place – no matter what channels your customers use. The right questions to uncover customers’ challenges, verify identity, provide accurate responses, and automatically route conversations to agents with advanced NLU.

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EasySocial

Scalable solutions with robust security and extreme personalization is the key to success for business leaders. We handhold you throughout and enable solutions that fit best within your exiting workflows with minimum learning curve. Talk to us to understand how we can unify social media to your advantage. EasySocial intends to simplify digital marketing for all sizes of businesses by intelligently automating redundant tasks. Hence enabling small and medium businesses to focus more on operational challenges and large enterprises to declutter and laser focus on identifying customers with high purchase intent.

Starting Price: $20 per month

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Jenie

Sensiple

Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries.

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Palmate

Palamar Teknoloji

Digital solution that brings employee communication and experience to the next level. Palmate is a virtual assistant, having vision and language abilities, that streamlines employee and candidate experience by consolidating all interactions in one place. Features: Deep Learning Based AI Common Sense Human Intervention Ticket Management Low-Code Flow and Integration Announcements and Polls

Starting Price: $2 per user per month

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Odigo

Odigo solutions and strategies help over 250 clients in 100 countries around the world achieve customer experience success, thanks to multiple Points of Presence (PoPs) and carrier-grade telco installations on every continent. As an international leader in customer experience, we have offices around the globe. Get in touch with an expert at an office near you or reach out to our headquarters for support in transforming your CX. Customized, robust, and agile CCaaS solutions that meet your customers’ needs. Link cross-channel interactions with each customer into meaningful conversations. Automation improves customer experience, maximizes agent efficiency, and boosts contact center performance. Routing your customers to the agent best able to help is fundamental to customer satisfaction. It’s also essential to your contact center’s operational efficiency. Deploy routing software capable of making those connections instantly, based on real-time data and your policies.

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Sirius

Data Semantics

The all-in-one chatbot platform that outshines all conversational platforms. Sirius is designed to optimize the workflow of employees and increase transactional conversions from conversations with your customers while having a delightful conversation flow. This chatbot platform is designed to offer complete control to administrative teams and can be deployed on multiple channels and sources within a few hours! Dive right in to explore the uber-cool, Sirius. Get the usage analytics of your user behavior with the most relevant metrics on the dashboard of SiriuBOT. Get your Power BI KPIs and reports on any channels of the bot’s chat interface withing seconds, anytime, anywhere. SiriusBOT is smart enough to understand the intent of users and enables you to completely manage them from the backend. Identify the unanswered queries by the bot and train it to become smarter for your users, with every interaction.

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Sparrow

DeepMind

Sparrow is a research model and proof of concept, designed with the goal of training dialogue agents to be more helpful, correct, and harmless. By learning these qualities in a general dialogue setting, Sparrow advances our understanding of how we can train agents to be safer and more useful – and ultimately, to help build safer and more useful artificial general intelligence (AGI). Sparrow is not yet available for public use. Training a conversational AI is an especially challenging problem because it’s difficult to pinpoint what makes a dialogue successful. To address this problem, we turn to a form of reinforcement learning (RL) based on people's feedback, using the study participants’ preference feedback to train a model of how useful an answer is. To get this data, we show our participants multiple model answers to the same question and ask them which answer they like the most.

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ERNIE Bot

Baidu

ERNIE Bot is an AI-powered conversational assistant developed by Baidu, designed to facilitate seamless and natural interactions with users. Built on the ERNIE (Enhanced Representation through Knowledge Integration) model, ERNIE Bot excels at understanding complex queries and generating human-like responses across various domains. Its capabilities include processing text, generating images, and engaging in multimodal communication, making it suitable for a wide range of applications such as customer support, virtual assistants, and enterprise automation. With its advanced contextual understanding, ERNIE Bot offers an intuitive and efficient solution for businesses seeking to enhance their digital interactions and automate workflows.

Starting Price: Free

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WP-Chatbot

Wordpress

WP-Chatbot adds an OmniChat™ chat widget to your website. OmniChat by MobileMonkey is patent-pending technology for creating a single chatbot that works in multiple messaging platforms. The OmniChat widget is the fastest and simplest way to add live chat to your WordPress website, convert more leads, and engage your customers, even after they’ve left your website. One-click installation for WordPress. Live chat with visitors 24/7, even while you sleep. Single inbox for all incoming messages seamlessly integrated with Facebook Messenger, and native web chat conversations. Zero-hassle integration with powerful chatbot features. 100% integration with your Facebook Business Page and Facebook Messenger. WP-Chatbot is the most popular and powerful chatbot in the WordPress ecosystem, powering up tens of thousands of websites with live chat and web chat capabilities. Chatbot conversations built in WP-Chatbot work for users signed into Facebook Messenger, or not.

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WPBot

More leads, conversions, and satisfied customers! WPBot is the first & only native plug n’ play WordPress chatbot that can improve user engagement, provide support, answer questions & increase conversions. A personalized welcome message goes a long way to light up one’s day. WPBot can greet returning users or show your message in the notification area. What is worse than not having a live chat on your website? It is getting a “no one is available to chat” message. WPBot is always there to help your site users. Usually, chatbots need extensive training and integration. WPBot is plug n’ play. If your website is in the English language, you can simply Install WPBot, set your email and you are ready to go. For other languages, you can change all the bot responses from the backend in 15 minutes. It can integrate with Google’s Natural Language Processing and AI through DialogFlow. It is capable of small talk, can carry on a conversation flow, and fulfill any reasonable request.

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Spitch

Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language.

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MindMeld

Cisco DevNet

The MindMeld Conversational AI Platform is a Python-based machine learning framework that encompasses all of the algorithms and utilities required for building production-quality conversational applications. Evolved over several years of building and deploying dozens of advanced interfaces, MindMeld is optimized for building conversational assistants which demonstrate deep understanding of a particular use case or domain while providing highly useful and versatile conversational experiences. Powerful command-line utilities and Python APIs with the flexibility to accommodate nearly any product requirements. Access to state-of-the-art machine learning algorithms and streamlined management of large sets of custom training data. Enhanced entity recognition and resolution to deal with automatic speech recognition (ASR) errors.

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Chunky

Decrease customer support costs and increase customer satisfaction, with smart chatbots that actually work. Make your team more efficient with custom agents that are trained on your company knowledge base.

Starting Price: €24.99 per month

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AiChat

AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects.

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BotSpice

Botspice

You can now create a fully functional chatbot without writing a single line of code. With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response. Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience. BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set! Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.

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Water

Water is a no-code custom ChatGPT builder that lets you customize everything about ChatGPT. You can change its writing style you can change its knowledge you can even teach it behaviors like controlling Zapier or adding rows and editing things in Airtable. Give ChatGPT a new voice to write in a totally different writing style, write posts in the style of other posts, write podcasts, and run automation with ChatGPT.

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EliseAI

The most advanced AI for your property. Our versatile, advanced AI assistant automatically answers emails, texts, and phone calls immediately. With Elise on your team, you'll never miss a prospect or a follow-up. We've helped over 150 top property management companies transform their business and build more efficient teams. Whether you’re an owner or a manager, Elise is designed to help you achieve your business goals, convert more leads, and increase productivity. Elise manages communication across multiple channels and automatically answers all prospect questions and requests. Whether prospects are reaching out via email, a contact form, or web chat, Elise responds automatically with accurate answers. Connect Elise to a mobile number of your choice, and your AI assistant can reply to text messages from prospects — with language specifically styled for mobile messaging.

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Dropchat

Instantly chat with any book by searching using title, author, or ISBN number. Save books and files to a private library for future chat sessions. Understand information through conversation and discussion reviews. Chat with any file type, website, URL instantly.

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kapa.ai

kapa.ai learns from your docs, code, chat logs, and GitHub issues to generate a chatbot that answers developer questions automatically. kapa.ai is the only chatbot that is built specifically to handle developer questions involving code and is optimized for technical knowledge sources. Your kapa.ai chatbot gets better over time as it learns from your users based on the feedback provided. When you make updates to your docs, and blogs or answer more support questions, kapa.ai retrains on those to stay up to date.

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Suportal

Add the power of ChatGPT to your website to help answer user's questions. Train your own chatbot in seconds. 100% free. Embed the Suportal widget in the corner of your website. Your user's will be more engaged from super-quick replies. Save hours of your customer support's time. Simply add a link to the documentation and guides on your website, and Suportal does the rest. Suportal learns everything about your product in seconds. After 10 minutes, every link from your website will appear. You can now search these links to find your support documentation links. Select all the support documentation links. Click 'train'. Suportal will begin learning everything about your product. After ~10 minutes it will be ready to embed on your site.

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Ask-AI

Ask any natural language question and get a concise ChatGPT-like answer. No time-consuming keyword searches across multiple sources or skimming long articles. ASK's tag-less AI technology analyzes customer communications, revealing the customer voice in one sentence insights that show you what to focus on. We follow best-in-class security practices to ensure that your data is completely protected and in line with your privacy policies. We'll have you up and running in hours, no tagging, ontologies, or content mapping. Our AI does it all. We integrate with communication tools, workspaces, project management platforms, customer ticketing systems, knowledge-bases and more. Whatever you use, we've got you covered.

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MyShell

The first platform for creating robots powered by AI and Web3. Welcome to our innovative chatbot platform, where you can create personalized chatbots called Shell. Immerse yourself in our interactive workshop, blending versatile components to construct useful and entertaining bots tailored not only for you but also to share with friends and the community. MyShell is an open Web3+AI creation and consumption platform. Users can create various robots on the platform and provide the required options for other users. MyShell started with voice chat robots. We independently developed powerful automatic speech recognition (ASR) and text-to-speech (TTS) capabilities. MyShell can provide open voice chat signals for robots and users on a one-to-one basis, allowing for closer interaction compared to text-based conversations. Each robot has a unique personality and charming voice, allowing you to treat them as spoken language practice partners or for relaxing casual conversations.

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Chatable

Engage cutting-edge AI coaching models that mimic successful personalities like Elon Musk, Tim Cook and many more, trained to act as their second brain to give you personalized and valuable answers to your questions. Chatable allows you to go through the thought process of successful personalities and role models, and receive personalized responses based on their life’s experience and history. With Chatable, you can turbo-charge your inspiration and content with a wide variety of tools and 50+ AI writing templates to create top-selling content for your personal or brand needs. Craft compelling messages that effectively communicate the unique value proposition of your brand. Create effective content intended to persuade and convince your potential customers to make a purchase. Include articles, personal stories, instructions, reviews, or any other type of content relevant to your audience.

Starting Price: $19.99 per month

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EV Self Help

EasyVista

Go beyond the limits of your traditional knowledge base. Easily capture, deliver and measure knowledge like you never have before with EV Self Help, our employee self-service software. Your users will have a more engaging and dynamic way to leverage knowledge to help themselves, the same way they would interact with a human, with the power of natural language processing (NLP) and contextualization. Our employee self-service software has a drag-and-drop design studio that allows for the quick and easy creation of Q&A decision trees. EasyVista Self Help allows you to upload documents and multimedia, such as videos or images, for an engaging experience that enables users to solve problems on their own. The quickstart feature enables subject matter experts to capture existing knowledge documents by automatically transforming formatted Word and Excel documents into guided knowledge procedures and FAQs.

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BOTWISE

Leverage natural language processing and AI to search through your company knowledge from a single window. Search with simple natural language queries, and get structured search results in a clean form. Narrow them down with filters and a suggestion system if needed. Ask questions and get a document fragment as an answer, along with the file itself. See other related information in the same place. Use ready elements for your website, app or internal communicator. Start automating queries from your customers or internal users. Use your existing documents to automate internal and external inquiries. All popular formats are supported. Scrape websites and connect them to your knowledge base. Automatically get the most recent version with no manual work. Connect external drives, apps, and tools and have one place to search through them all, instantly. Get a full report on what your team members and clients are looking for. Extend knowledge base with desired content on a regular basis.

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Best Chatbot Software in China - Page 18

Compare the Top Chatbot Software in China as of November 2025 - Page 18