Page 3 | Best Chatbot Software in India of 2025

CHAI

We're building the leading platform for chat AI. We started with a proprietary dataset of billions of chat messages, and we spent over $3 million to train uniquely engaging language models. Now millions of people routinely chat on our platform. We obsessively optimize our language models, continually making them more entertaining than ever before. Discover chat AIs from around the globe, and speak with them to discover their capabilities. Millions of people chatting, creating, and sharing chat AI personalities. We are empowering our community to create and experience the world's most entertaining chat AI. Our models are trained on billions of tokens and millions of reward signals generated by our users. By running AB tests with real users, our latest model surpasses OpenAI ChatGPT's performance measured by session screen time. We create and optimize our own language models, we are continually training our models on our proprietary chat message dataset.

Starting Price: Free

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Whautomate

Transform Conversations into Sales and Supercharge Your Customer Service & Engagement At Whautomate, we're passionate about helping businesses thrive in the digital age. Our multi-channel Customer Engagement & Automation platform is designed to streamline your communication and boost your efficiency across various channels, including WhatsApp, Telegram, Instagram, Messenger, and Live Chat. Some of the exciting features you can explore on our platform include: ✉️ Omnichannel Team Inbox 📅 Appointment Bookings 📚 Class Bookings 🤖 AI Chatbots on all channels 📱 Mobile app with push notifications 💰 Invoicing and Payments 📣 Segmentation & Broadcasting 🤩 Automations 📝 Forms & Surveys 🛒 E-Commerce Shop on WhatsApp 💼 Plans & Subscriptions

Starting Price: $69/month

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Askly

Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.

Starting Price: €49 per month

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Genie

Genie is a revolutionary AI chatbot powered by ChatGPT & GPT-4. From writing stories, poems, and tweets to answering any question you have, Genie can do it all. Genie AI is not just any chatbot app; it's a super helpful tool, crafted with advanced AI technology from GPT-4o. Imagine having a clever friend right on your phone, always ready to chat, assist, and simplify your daily routine. This chatbot is exceptional because it harnesses the intelligence of GPT-4, ensuring a deeper understanding of your needs and queries. Interacting with Genie, an AI chatbot, is both enjoyable and practical. You can throw any question at it, seek advice, organize your schedule, or indulge in a casual conversation. What makes it stand out is the incorporation of GPT-4's advanced AI capabilities, making it not just smart, but incredibly intuitive. Whether you're tech-savvy or just a regular smartphone user, you'll find Genie's interface user-friendly and easy to navigate.

Starting Price: Free

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AI Chatbot Support

AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Zalo, Telegram, OpenCart, Zendesk, WeChat and more. Our dashboard is packed with AI live chat agent support tools (like reply suggestions, grammar...), autonomous AI chatbot, notifications & technologies

Starting Price: $40/month

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Charla

Charla is a comprehensive live chat platform designed to enhance customer engagement by enabling businesses to connect with website visitors instantly, thereby increasing conversion rates and delivering superior support experiences. It features an intuitive agent dashboard accessible across all devices, providing insights into visitor profiles and conversation histories, and facilitating quick responses through canned replies and an integrated knowledge base. Charla's AI-powered chatbots can be trained with unique data in under a minute, utilizing both private and public knowledge bases to automate customer interactions and qualify leads before handing them over to human agents. It includes a customizable chat widget that aligns with brand aesthetics and supports multiple languages, ensuring GDPR compliance with built-in consent forms. Proactive conversation capabilities allow businesses to monitor real-time visitor activity and engage potential customers.

Starting Price: $6 per month

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Claude Max

Anthropic

The Max Plan from Anthropic's Claude platform is designed for users who require extended access and higher usage limits for their AI-powered collaboration. Ideal for frequent and demanding tasks, the Max Plan offers up to 20 times higher usage than the standard Pro plan. With flexible usage levels, users can select the plan that fits their needs—whether they need additional usage for complex data, large documents, or extended conversations. The Max Plan also includes priority access to new features and models, ensuring users always have the latest tools at their disposal.

Starting Price: $100/month

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Dialpad Support

Dialpad

Dialpad Support is a next‑generation AI‑powered contact center platform that empowers agents with real‑time tools to exceed customer expectations. It leverages self‑service virtual agents and AI chatbots to handle routine inquiries, reducing resolution times and freeing human agents to focus on complex issues. The system provides live coaching via AI‑driven scorecards and actionable insights, enabling managers to monitor agent performance, deliver in‑call guidance, and optimize workflows. Built‑in Contact Center AI analyzes voice and chat sentiment to surface friction points, while customizable dashboards and real‑time analytics track key metrics such as average handle time, CSAT scores, and forecasting accuracy. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more centralize interaction history and customer data. Its dual‑cloud architecture ensures enterprise‑grade resilience with a 100% uptime SLA, robust disaster recovery, etc.

Starting Price: $15 per month

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Text App

Text Inc.

Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed, empathy, and collaboration, it removes the need to switch between tools while streamlining every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps every response on-brand and contextual. Intelligent ticketing and visual workflow automation handle routing, tagging, and follow-ups automatically, saving valuable time. With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms customer service from reactive to proactive — helping businesses of any size deliver consistent, efficient, and human support.

Starting Price: $25 per month

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SentiOne

Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.

Starting Price: $299 per month

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Agora

Agora.io

The Real-Time Engagement Platform for meaningful human connections. People engage longer when they see, hear, and interact with each other. With Agora, you can embed vivid voice and video in any application, on any device, anywhere. Agora provides the SDKs and building blocks to enable a wide range of real-time engagement possibilities. Our network monitors activity in real time and automatically selects the most efficient routing path for sub-second latency globally across 200+ data centers. Compatible with all popular development platforms and mobile-device friendly with minimal battery consumption. Architected to withstand sudden spikes in traffic, gracefully scaling from one to millions of concurrent users as your business demands. Developers can create unique experiences with our extensive APIs, customizable UI and pre-integrated third-party extensions. Deliver the best quality real-time voice and video to your users with ultra-low latency and intelligent routing.

Starting Price: $0.0265 per minute

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Grasp

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.

Starting Price: €29 per user per month

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Ameyo by Exotel

Exotel

Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal.

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SAP Conversational AI

SAP

Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot building platform. SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows. Build powerful enterprise chatbots quickly with low-code development and integration with the SAP ecosystem. Provide outstanding customer and employee experiences using chatbots and take the lead in the conversation-driven economy. Deliver personalized conversations at scale anytime, anywhere, and on any device using our proprietary multilingual natural language processing (NLP) technology. Automate time-consuming tasks from business processes so your resources can focus on value-added tasks.

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Messenger Bot App

Messenger bot. Grab our exclusive deal on messenger bot Instead of our regular monthly pricing, we’re offering a pay-once-every-year deal for a limited time only. Plans Inclusion. These features are included in all deal plans, no matter the plan you select. Messenger Bot . Website Chat. Visual Flow Builder + Web View Form Builder. Email Marketing . Zapier Integration + JSON API & So Much More! Build your first automated workflow with Messenger Bot in minutes, not days or weeks! Messenger Bot comes with complete documentation, video tutorials, and guides! Save Time and Money With Messenger Bot Here are the facts: Businesses spend roughly $1.3 trillion on customer service each year, it is estimated that chatbots could help businesses save up to 30% in customer service costs. The use of AI can lead to a 99% improvement in response times. 67% of internet users have used a chatbot within the past year, with 35% of them purchasing something from the chat bot.

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Rep AI

Rep

Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.

Starting Price: $79 per month

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Botmaker

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

Starting Price: $149 per month

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DaveAI

A Virtual avatar or a virtual assistant is a virtual salesperson of a brand/company. This human-like avatar mimics a human sales brain and can have two-way interactions with customers in various languages. A virtual avatar makes communication with customers direct and easy. Their use smoothly communicates the values of the company in a specific way, and will convert these visitors into faithful customers. Powered by patent pending Empathetic AI technology, you can build your digital brand persona that can interact with customers. DaveAI avatars strikes a conversation with customers in natural language, understand their preferences and makes personalized recommendations both via speech and text. With the power of speech, data, and intelligence, DaveAI delivers an unmatched customer product discovery experience with virtual sales avatar across different sectors. We deliver real-time personalized product recommendations that suit each customer’s tastes and preferences.

Starting Price: $30 per month

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ZoomInfo Marketing

ZoomInfo

Identify sales-ready leads researching relevant topics and keywords on the web. Access 65M+ direct dial phone numbers and 150M+ verified email addresses. Tailor your account universe with 300+ attributes, insights and recent activities. Launch targeted display and social advertising campaigns to prospects based on their job title, management level and department at companies showing buying intent. Target high-value accounts and buyers within your addressable market. Trigger marketing campaigns with industry-leading buyer intent signals, scoops, and technographic data. Easily plug-and-play with your CRM and marketing automation software for cross-system targeting. Entice website visitors to take action and convert to leads — from starting a conversation to filling out your form. Engage, nurture and convert more website visitors by harnessing real-time company insights and on-page behaviors.

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Dasha

Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value.

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Nova

The advanced AI powered technology understands your questions and generates human-like responses, making you feel like you are chatting with a knowledgeable friend. It can even recommend a book to read or a movie to watch. Nova AI is the #1 cross-compatible ChatGPT client, making the latest AI chat technology from OpenAI accessible in the most user-friendly way. It is the only cross-platform ChatGPT-powered application with industry-first features. With Nova, you have access to personalized assistance for all types of writing projects, whether it is essays, compositions, social media posts, or poems. Basically, the app can assist with any task, such as crafting a unique and unforgettable pickup line or even creating an original song.

Starting Price: Free

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ChatGPT Enterprise

OpenAI

Enterprise-grade security & privacy and the most powerful version of ChatGPT yet. 1. Customer prompts or data are not used for training models 2. Data encryption at rest (AES-256) and in transit (TLS 1.2+) 3. SOC 2 compliant 4. Dedicated admin console and easy bulk member management 5. SSO and Domain Verification 6. Analytics dashboard to understand usage 7. Unlimited, high-speed access to GPT-4 and Advanced Data Analysis* 8. 32k token context windows for 4X longer inputs and memory 9. Shareable chat templates for your company to collaborate

Starting Price: $60/user/month

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HubSpot Customer Platform

HubSpot

Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.

Starting Price: Free

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Chatwoot

Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.

Starting Price: $19 per month

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Athena AI

Athena AI is an omnichannel messaging platform that unifies customer conversations across WhatsApp, Instagram, Telegram, and webchat. Powered by smart GPT-4 AI chatbots trained on your data, Athena helps automate support, close sales, and manage leads efficiently. Built for modern businesses, Athena combines AI with a no-code builder, CRM integrations, and performance analytics.

Starting Price: $99/month

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Generative Studio X by OneReach.ai

OneReach.ai

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

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Proactive System

Proactive System provides a chatbot for all uses. It can be used for marketing, sales, consumer research. It’s the best option to augment your profits. Automated instant response allows your business run 24/7, everything is made convenient. Chatbots never fail to surprise. Plain text, images, list buttons etc. are also supported. Support many concurrent users. manage your customers efficiently like no human can do. Talk to Chatbot in the way you talk to your friends, helping you in everything. Engage customers by real-time interaction. Finding their information and needs has never been so easy. Feedbacks collection can be simplified by chatbots. Gaining clients’ insights is never easier.

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OMQ Chatbot

OMQ

Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system.

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Synthetix

Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel.

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Certainly

Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.

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Best Chatbot Software in India - Page 3

Compare the Top Chatbot Software in India as of November 2025 - Page 3