Best CRM Software in Africa - Page 33
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Compare the Top CRM Software in Africa as of November 2025 - Page 33
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1
ConvergeHub
ConvergeHub
Customer Lifecycle Management CRM, from cold prospects to happy lifetime customers. One place for all customer information and activities. Sell smarter and close deals faster with easy to customize sales processes and powerful automation. Launch effective marketing campaigns, find more interested customers, and increase your ROI dramatically. Empower agents to deliver delightful customer experience and build life-long relationships with 360-degree customer view. Track products and services, create and send custom invoices effortlessly, manage discounts, track payments and grow your business. From cold prospects to happy lifetime customers to brand advocates and beyond. Manage all customer information and activities from one place. Manage sales, marketing, customer service and billing from one unified platform. Get a 360-degree customer view and avoid duplicate data entry.Starting Price: $11.00/month/user -
2
Customer Thermometer
Customer Thermometer
Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.Starting Price: $29 per month -
3
Beyond Feedback
Beyond Feedback
We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.Starting Price: $2,000 one-time payment -
4
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
5
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
6
TL LeadManager
TargetLeads
TL LeadManager® is our lead management system designed exclusively for Life and Health Insurance Agents. Managing your Medicare Supplement, Long Term Care, Final Expense and Annuity leads has never been easier. If you don't have or don't love your current lead/contact management system, you need to check out TL LeadManager. This feature rich, easy to use contact management system, CRM, is designed to minimize the time you spend working leads and maximize your selling time. Reduce your paperwork, be more organized than ever before and start selling more policies. Used in conjunction with TargetLeads® we can make your direct mail marketing efforts as seamless as possible. Whether using Turning 65 lists for Medicare Supplement or any other kind of insurance leads, TLLM will allow you to manage, follow-up and run reports on all of your campaigns.Starting Price: $40 per month -
7
Pipeline CRM
Pipeline
Get a sales platform that offers easy setup, seamless integrations, and intuitive tools. With Pipeline CRM, you’ll have everything you need to accelerate sales. We’ve built sales enablement tools for 15 years and listened to our customers every step of the way. The result is easy to use, customizable, and fluff-free. Every detail about your sales pipelines, right there when you need it and hidden when you don't. See all of your deals in a single, customizable list view. Use filters to find exactly what you’re looking for. Real people, based in the US, and all expert daily users of Pipeline. Our customer care is second to none. Our support is known for picking up in two rings, no phone trees involved. Getting started is easy with personalized onboarding services. We do custom development. If it’s not “out of the box,” just ask. Easy to get started with no setup or hidden costs, and no engineering resources required.Starting Price: $19.95 per month -
8
ProSTART
ACG Technologies
ProSTART Custom ProSTART's Pre-Built Modules Deliver More Features in Less Time at Less Cost. ProSTART gets you up and running 2-3 times faster and less costly than Salesforce, Oracle or other similar “build-from-scratch” database management systems. ProSTART has a complete set of pre-developed database modules that accelerate the development and the deployment process. Each module is ready to go after minor customizations for your unique business.Starting Price: Call for Details -
9
AIM
Altvia Solutions
Altvia’s fully integrated product suite and industry expertise optimize the Salesforce CRM platform for the world of Alternative Investments. Translate data and relationships into institutional knowledge to gain the competitive advantage you need to advance your firm for the future. AIM, Altvia’s Private Equity CRM solution, is a proven solution to harness interactions of your investments, portfolio performance, and back-end systems to scale your growth. Integrate AIM with a LP Portal or Data Visualization tool to power your internal and external teams. Successfully raise and deploy capital, ensure compliance and deliver a trusted and transparent experience to stakeholders and investors. -
10
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
11
QuestionStar
QuestionStar
QUESTIONSTAR is one of the most powerful tools for online surveys. Extensive functions packed into a user-friendly interface make it easy to create professional surveys of any complexity level and to analyze and statistically analyze collected data online. Correlations, crosstabs, regression analysis, t-tests, etc. can be done online in the tool. Additional analysis software becomes obsolete with QUESTIONSTAR in most cases. All professional functions are available in all tariffs. Flexible customization of questionnaire and white-label surveys is possible on all paid plans. Results of analyses, tables and graphs can be exported and edited in MS Office. Free version available.Starting Price: €0 -
12
Peppercan
Safecoms Network Security Consulting
Peppercan was born out of necessity. We needed a system to manage our business, and move away from the cumbersome combination of Outlook, Excel and Words! A powerful web-based business application that helps owners and managers run their operations more smoothly and effectively.PEPPERCAN - the CRM that automates and frees up your team to build your business. It automate your sales, your E-marketing campaigns and your quoting system. It brings your projects to life, takes control of your time and manages your finances. Peppercan is easily set up, using a simple questionnaire to configure most of the application right from the get go. Allowing you to get started easily and quickly. All your Data is hosted on the cloud servers, and mirrored in another location for redundancy with an additional encrypted backup online. Which allows access to your data in complete safety and security.Starting Price: $47 per user per month -
13
LiveSupporti
LiveSupporti.com
LiveSupporti is an essential live chat service that connects your website with your clients and helps you chat with your website visitors. The integration is incredibly easy - just add a single line with your code snippet to your website and start chatting with your customers. Get offline messages from your clients whenever you are away and start an email conversation directly from your dashboard. All live chat messages are encrypted and protected over SSL. Sound and graphic notifications when new message arrives. See exactly where your chat requests are coming from. Choose the colors and design your live support chat widget, so it fits best in your unique website. You do not need any coding skills for this. It can be easily done via the chat settings page in your live support account.Starting Price: $5 per month -
14
InTouchCRM
InTouchCRM
InTouch is an award winning sales and marketing system, bringing together more than 10+ core business tools, to give you a one-stop-shop to not only manage your business but to grow your business too, eliminating the need to use multiple systems at a high cost. InTouchCRM enables you to store your contacts safely in the cloud, meaning your team can access them from any place, at any time for optimum collaboration on the go. Access all important information about your prospects and customers- contact history, engagement rate, their position in your sales cycle and more. Record details of calls, meetings and interactions with your customers so that your team can remain up to date and your customers can receive a smoother experience.Starting Price: $14 per user per month -
15
Engaging Networks
Engaging Networks
Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. The Engaging Networks platform is updated constantly with new features and upgrades every six to eight weeks so that we can provide an innovative platform that fits every need. We can replace the advocacy, fundraising, email, P2P, events, and data management systems you have, or play nicely with whatever you’d like to keep. We proudly work with a variety of incredible organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA and Amnesty International USA. Today, we have two offices in Washington, D.C. -
16
SiteMinder
SiteMinder
SiteMinder’s high-converting online hotel booking engine empowers you to maximize bookings from your hotel website and reduce dependency on third-party sales channels. Grow your direct online bookings with zero commission. Make booking easy for your guests. Simple 2-step booking process. Mobile-friendly so guests can book on all devices. Slick and modern design allows you to visually present your hotel’s offering in the best way possible. Remove manual entry and guesswork with automation. Reach, attract, and convert more guests with SiteMinder’s platform. SiteMinder’s #1 ranked Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey.Starting Price: $56 per month -
17
JRNI
JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com -
18
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
19
Voicent CRM
Voicent Communications
Voicent CRM helps you manage customers, accelerate your sales pipeline, and have total control over your business processes. With our feature-rich CRM software, you can automate your business workflow with phone, text, and email capabilities. You can plug and play any Voicent software with the CRM to produce seamless marketing campaigns, sales efforts, and customer service. Voicent's voice, text, email software can use your contact lists in the Voicent CRM without any integration or extra steps.Starting Price: $300.00/one-time/user -
20
KeiCRM
KeiWare Software Applications
What makes the KEI CRM software different and better than others? Our software is not off the shelf. It has been carefully designed so it can be customized quickly and easily to fit your needs. And you don’t need to do it yourself. For our competitive price, you just need to tell us what you want to do and we’ll do it for you. You can start using it and getting the benefits immediately with a Free Trial. KEI CRM takes your existing customer data (contact information, email, financial and more) and leverages it to improve your marketing efforts by compiling your target market into a manageable resource for direct communications to the right person, or prospective customer. You will improve customer communications because the auto messaging feature let them know the minute you’ve received a message from them. Then, our Document Management (an integral part of our KEI CRM system) matches it to your customer files by date – no more hunting for paper files.Starting Price: $40 per month -
21
AgencyOrganizer
AgencyOrganizer
With its integrated features and functionality, AgencyOrganizer exceeds expectations by providing cost effectiveness, security, and customizability in all areas of operations. AgencyOrganizer's effectiveness ranges from linear integration of data to pioneering effective Agency Management procedures that aid agencies with organization and the ability to earn higher profits and increased market share. AgencyOrganizer is able to store all of the documents for the user’s cases and associates. From emails to scanned documents, AgencyOrganizer allows the user to keep track of every document that is vital for recordkeeping, without the clutter and possible loss of hardcopies of documents. Not only will AgencyOrganizer track your documents, the application also has the ability to keep records of any notes, phone calls, appointments, and more. AgencyOrganizer can also organizer your time with its built in calendar and task tracking features.Starting Price: $20 per month -
22
Inova
Inova
Inova accelerates life sciences partnering throughout the different steps of the lifecycle. Finding the right partner or opportunity is like finding a needle in a haystack. You have to sift through an endless number of clues to find the right information. Inova help you uncover promising new opportunities faster. From managing due diligence to negotiating final terms, the deal making process is long. Inova saves you time by simplifying and streamlining key processes. Once a deal is signed, the clock is ticking on making it successful and profitable. Inova helps you hit the ground running. Our market-leading digital partnering platform empowers over 160 pharma, biotech and life science organizations, to efficiently find, deal and collaborate. Cloud platform -
23
Smart Contractor
Smart Construction Software
The designers of SmartContractor software have worked in the construction and software industries for over 30 years. We’ve been through it all, so we know exactly what you’re dealing with. And we work with construction professionals who use SmartContractor every day, to constantly improve and enhance the program to meet your needs. Integrated construction estimating, accounting, and project management software specifically designed for small to medium construction businesses. Integrated software means that you only enter data once, and data entered in one part of the program is available to all other parts of the system. The data that you enter in a job estimate is used in everything that SmartContractor does, so the estimate is the core of the SmartContractor system. This is what we mean when we say that SmartContractor is “integrated” construction estimating software. You enter the data once, and then use it in everything the program does.Starting Price: $495 one-time payment -
24
CRMnext
Acidaes Solutions
Easy to use drag and drop screen designer to create a digital journey with customized CSS and integrated workflows for straight-through processing. It has out-of-box industry and product-specific templates which can be easily customized. Combine the power of intuitive user interface, complex process designer and smart business rule engines to fast track the execution of your digital strategy. Create responsive designs that perform optimally across a wide range of devices, thus increasing engagement & offering a frictionless experience. Give customers complete control of their journey to convert impulsive sales opportunities. Create smart, integrated journeys with automated business rules for instant fulfillment. Adopt the best customer-centric practices that transcend silos and reduce time to create digital journeys by 70% with a codeless drag and drop designers.Starting Price: $15.00/month/user -
25
StarterCRM
Lodestar Technology Labs
Easily manage & control your leads and sales pipeline with our all-in-one CRM! Increase revenue by taking control of your sales pipeline. Build and strengthen client relationships by tracking crucial customer data. Improve team collaboration by assigning tasks, tracking issues, and more. Access your data securely anywhere, anytime with our cloud-based service. Build better client relationships. Improve team collaboration. Handle customer issues more efficiently. Store and organize crucial customer data more effectively. Increase revenue and profitability by improving your sales pipeline. Save money and time versus more complicated, expensive CRM platforms that give you a bunch of features you don’t need. StarterCRM is designed for the small business owner and startup entrepreneur who wants simplicity, performance, and an intuitive interface for one low monthly cost!Starting Price: $24.95 per month -
26
Contentsquare
Contentsquare
Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact. -
27
Saleswah CRM
Anwesha CRM
Saleswah CRM is way beyond a simple contact management tool. Get Saleswah if you are selling to other businesses, you want to set targets and manage territories, your sales cycle involves multiple touch points and decision makers and/ or your own organization has many customer facing roles and organized in a hierarchy. Accounts (companies you are selling to) and Contacts- the employees- are the heart of Saleswah CRM. Easy upload, de-duplication, merge duplicates and tracking and grouping activity history against both. Saleswah allows for both “Line functions” as well as “Staff functions”. You can have salespeople (organized in a linear hierarchy). Then you can have commercial people, marketing people as well as call centre people- who are not carrying sales targets. The line functions (sales) are organized in hierarchies. Hierarchies serve two functions. One, to organize customer data and territories. And, two, to establish reporting relationships and approval rules.Starting Price: $15/user/month -
28
TimeTrax
EfroTech
TimeTrax – Empowering Businesses with Seamless ERP, HR, and CRM Solutions TimeTrax is an all-in-one Enterprise Resource Planning (ERP), Human Resource (HR), and Customer Relationship Management (CRM) solution designed to streamline business operations, enhance workforce efficiency, and drive organizational growth. Our robust platform offers a comprehensive suite of modules that cater to businesses of all sizes, providing automation, analytics, and seamless integration to meet evolving business needs.Starting Price: $2 per employee -
29
SalesBuilder Plus
Contractors Software Group
SalesBuilder Plus is a CRM software application for home builders and contractors looking to streamline and manage their sales, marketing, buyer management, and customer service/warranty tracking to close more sales and build happier referring clients. SalesBuilder Plus can be purchased as a stand-alone application or as part of the Plus Series, a complete suite of integrated CRM, Estimating, Scheduling and Job Cost Accounting software. We can host the SalesBuilder Plus on a monthly basis or you can purchase it and host it yourself. Please call or request pricing.Starting Price: $995.00/one-time -
30
Restoration CRM
Cotality
Cotality’s Restoration CRM is a comprehensive solution designed to help property restoration businesses manage customer relationships and streamline operations. The platform provides an intuitive interface for tracking leads, customer interactions, and project details, ensuring better communication and faster response times. With automated workflows, customizable reporting, and real-time data synchronization, Restoration CRM improves efficiency, reduces manual work, and helps businesses grow their customer base while maintaining high service standards.Starting Price: $60 per user per month