Best CRM Software in Africa - Page 34
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Compare the Top CRM Software in Africa as of November 2025 - Page 34
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1
i-linked
I-Group
Never lose track of your direction with reporting tools. Reporting by individuals, groups or company. Graphical reporting is at your fingertips! Avoid calls and emails. i-linked.net will keep you informed as the progress of your deals. i-linked.net makes it easy to issue custom quotes and proposals in seconds. The i-quoting module makes proposals a snap. i-linked.net is always up-to-date. You never download or maintain the system. i-linked.net lets PEOs, Carriers, MGAs, Wholesalers, Brokers, Agents and their teams work independently. Quickly collect and share the data you need. In an immediately familiar, user friendly environment. Collect and store prospect and client documents on a record-by-record basis. Easy to store and retrieve securely. Share documents, forms and other important data with your team and your partners. i-linked.net helps you to put the right information in the right hands instantly.Starting Price: $24 per month -
2
Simple Sales Tracking CRM
Simple Sales Tracking
Simple Sales Tracking is web-based sales CRM software for the tracking, analysis and forecasting of individual and team sales pipeline and contacts. Simple Sales Tracking was born out of a need that existed within our own sales team. Back in 2005 we tried a number of crm sales tools that were available, but each crm proved either too complex to use, difficult to learn, expensive or a combination of the three. Keep all your important files together and easily accessible by your entire team. The files can also be associated to your Sales and Contacts for quick retrieval. Keep on top of your to-do’s. A fully featured task management system that is also integrated within the Contact and Lead Management features. Forward any important email message to your personalized email address and it will automatically be stored in the system. In addition, if an email address is recognized as matching an email in any of your Sales or Contacts, an association between the two will be created.Starting Price: $15 per user per month -
3
Amphis Customer
Amphis Software
Our CRM and Contacts Management Software makes it easy to manage Contacts and create Appointments, Customer Notes, Customer Letters, Quotes, Estimates, Invoices, Tasks, Statements and Job Sheets. Reminders eg Callback Reminders can be created to keep you organized including a Today view showing what is planned for today for each person. Appointments, Jobs and Tasks can be assigned to one or more people. The Appointments View shows Appointments for a given month and can show Appointments for a specific person or for everyone. Mail Merge and Email Marketing are supported as well as VoIP and sending SMS Messages. Amphis Customer can integrate with Outlook for easy handling of customer Email, Tasks and Appointments. Quotes and Invoices can be free-text paragraphs with a price for each or they can be created by selecting items from a Parts database of items that you sell. -
4
Customer Lifecycle Marketing
Right On Interactive
You can’t simply find best-fit customers. You must cultivate them. How? By enabling them to move seamlessly through each phase of the lifecycle, finding the right content or connection they seek along the way. This is the strength of Right On Interactive’s Lifecycle Marketing solution: empowering organizations to know exactly where a prospect or customer is in their relationship with a brand—from prospect to raving fan—and how best to approach them to maximize lifetime value. Your buyers want personalized content and expect it to be delivered through a preferred channel. With our Customer Lifecycle Marketing solution, marketers can now recognize and act on individual customer behaviors to create truly personalized experiences, on any channel, at each stage of their relationship with the brand.Starting Price: $300 per month -
5
CONTACTfile
BarnData
CONTACTfile CRM is your 'contact file'. It serves as your very own CRM solution. Entirely developed in the UK, it caters to contact management for small businesses. With CONTACTfile you'll have CRM tools at your fingertips; you'll be able to keep and find details of your contacts whether at home or work, be reminded to do things, import and export your data, and many other things! Have you ever wanted to find out how to get in touch with someone you know? Of course, you have, but where do you look? Many people will use their phones, and their emailing program, and some will have a pocket full of business cards; this is obviously far from ideal. If you are a contact manager, ask yourself if you could do it better. Would you be able to be more efficient in your work if you had a contact manager program? If the answer is "Yes", then you probably you need a business customer-relationship management (CRM) system!! All businesses that mean business use CRM systems.Starting Price: $150 one-time payment -
6
SalesNexus
SalesNexus
With automated tasks for your sales team, and all their email correspondence on one easy to view contact screen, your sales team will become selling dream machines! Stop letting leads and $$$ slip through the cracks! For about $2 per day, you can reach out to more leads through follow ups and email marketing, organize your sales team, capture leads from your website, and all emails to and from your team! You know it’s time to get more organized- and your other CRM just isn’t cutting it. Stop letting leads and $$$ slip through the cracks! For about $2 per day, you can reach out to more leads through follow ups and email marketing, organize your sales team, capture leads from your website, and all emails to and from your team!Starting Price: $45 per user per month -
7
Questback
Questback
20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports. -
8
MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
9
Logical Office
Logical Office
Logical Office builds systems in minutes and hours instead of days and weeks. Screens are created in seconds, and new fields are added instantly to all database screens in real-time. Every new field comes with an easy cut and paste merge code. Move fields around to re-design screens without affecting existing data. Unlike cumbersome, expensive methods, Logical Office solves processing problems and can be evolved as requirements change. Our integrated Wizard contains a command library for writing fast, flexible workflow programs which compare dates, interrogate data fields, and produce complex mail merged output i.e. emails, text messages, portal uploads and printed documents. Auto-PDF conversion and encryption is included, as well as electronic document signing. Solving your business problems has never been easier and more cost-effective. Commands within Workflows are added in seconds, or changed by selecting different data fields, templates from the template library.Starting Price: $57 per month -
10
Contacts+
Gentoo Labs
The Best Way to Maintain Your Contacts. Intuitive contact management for individuals, teams & small businesses. We connect multiple accounts or sources to create a unified address book for you. Get up-to-date contact information that syncs across multiple accounts and devices automatically. We let you know what contact information may be out-of-date. Automated scans ensure you always have the most accurate information. We detect duplicates and updates for frustration-free contact management. Merge duplicates to create a unified address book across multiple accounts and devices. We take a single piece of information－email address, social handle, phone number－and give you a more complete profile. Enriched, contextual data ensures you always contact the right person. We transcribe business cards and double-verify them before adding them as new contacts in your address book. Scan and save business cards on-the-go using our mobile app or upload them in bulk using the web app.Starting Price: $8.33 per month -
11
Salesboom CRM
SalesBoom
Since the entrance of CRM in hospitality industries, the traditional way of travel agents and other representatives arranging hospitality services for hotel and travel reservations has changed. Since the introduction of CRM software for hotels and the hospitality industry, hoteliers have embraced the potentials of on-demand Customer Relationship Management (CRM) services in the Industry. CRM software offers the opportunity to cut distribution costs, preserve brand and price integrity and to operate at a step remove from industry discounters. Internet users are educated and savvy and appreciate sophisticated and smooth online services, and they have taken up e-billing and self-serve options with as much gusto as the hoteliers themselves. Salesboom offers hoteliers CRM software with integrated and synchronized performance across all channels including call center, billing and administration, sales, etc.Starting Price: $14 per user per month -
12
SalesJunction
SalesJunction
A system for managing a company’s interactions with current and future customers. CRM involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. SFA includes a contact management system which tracks all contact and follow-up activities with customers. Designers, acrchitects, real estate developers, contractors, agents and brokerage offices. Many others, including nonprofits, online businesses, tech companies and more! Business services providers, like accountants, attorneys and consultants.Starting Price: $10.00/month/user -
13
Soffront
Soffront Software
Complete CRM & Marketing Suite. We offer fully managed marketing services and an award-winning software platform to establish your brand, generate more leads, and close more sales. Bring over your existing customer workflows into your CRM software. Soffront will help you keep the workflows that work and improve the rest. Design different categories of workflows if you have different types of customers. Break down your workflows into stages and tasks to be completed for each stage. Create re-usable email templates for different stages of the workflow and automate customer follow-up with automated follow-up emails and newsletters. Create beautiful landing pages to turn visitors into email subscribers or leads. Visually design both click-through and squeeze pages from your web browser using a drag-and-drop page builder without any programming knowledge. Our marketing automation software includes hundreds of pre-built templates – choose one, tweak the content, and publish.Starting Price: $15 per month -
14
IQware
IQware
Properties all around the world use our PMS to manage their bookings, rates, and front desk operations. With interfaces to more than 600 systems and all the features your property could need, it’s not difficult to see why so many choose IQware PMS. One click of the mouse brings up a detailed availability screen that shows room inventory and reservations. Optimize rates and assign rooms with a solution that’s fully customizable and designed for single and multi-properties. IQpms will help your organization manage its front desk, handle housekeeping, create reports, and gain insight into guest preferences. Whether you run a hotel, an all-inclusive resort, a timeshare, or manage any other kind of property, IQware will streamline and simplify your operations. IQware’s Suite of Innovative Software Directly Integrates with IQpms.Starting Price: $200 per month -
15
NextMove CRM
NextMove CRM
NextMove CRM helps you increase conversions, track sales from lead to close and optimize your sales management processes. Planning your next move puts you ahead of your competition. Our forward-looking workflow engine intelligently prompts salespersons to plan their next action based on the client's position in the process. With NextMove CRM’s email marketing platform, you have the ability to track and manage all your email campaigns. The scheduling function simplifies marketing automation. Our integration capabilities are diverse. From Office applications to 3rd party platforms to custom legacy functions, we can connect to your environments. NextMove's referral network process gives professionals the insight to their strongest referral sources to manage and market more effectively.Starting Price: $20.00/month/user -
16
Reputology
Reputology
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.Starting Price: $49 per month -
17
Virtuous
Virtuous
Virtuous is much more than a CRM - it is the only responsive fundraising platform designed to help nonprofit teams build better donor relationships and grow generosity. The world of fundraising has changed. Virtuous is your growth partner for the new normal ⏤ unifying fundraising, marketing, and donor development activities, ridding teams of redundant back-office tasks, and surfacing the insights and signals needed to deliver dynamic donor experiences at scale. Giving is deeply personal. We believe fundraising should be too. Virtuous is everything you’d expect from a robust CRM, plus data insights to help you build deeper donor relationships: email marketing, mail segmentation, campaign tools, and more, designed to increase engagement. Data-driven donor insights powered by wealth, social media, engagement, location, and other data to help you listen to constituents at scale. See how Virtuous can unify and empower your teams to exceed your goals. -
18
BrightInfo
BrightInfo
BrightInfo's self-learning JARGON™ algorithm analyzes your website pages and learns your content assets. When visitors arrive to your website, JARGON™ tracks individual behavior, considers it against crowd behavior, and presents each visitor with the most relevant content from your existing content pool - all in real time, all fully automated. Most marketers are delighted when increasing their conversion rate, for instance from 5% to 6%. In this regard, BrightInfo insists on looking at the glass half-empty. More than 95% of visitors to a website – potential customers – leave without engaging. They don't find it relevant. Which is strange, since they've reached the website for a reason. Visitors arrive to your website from different channels and industries, they come with specific needs and at various stages of the buying cycle. Each of them behaves according to their own personality and attention span. It is hard to imagine that one website can fit them all. -
19
AnswerDash
CloudEngage
Improve your customer experience and cut support costs by 30% - 50%. Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat. Predict user queries based on webpage content or user profile. -
20
gxCommerce
gxCommerce
Sign in and work from anywhere. Your sales, product and reports are always available, always safe, and always up to date. gxCommerce point of sale works on iPad, Android, Mac or PC. All you need is a browser. It may even work with your POS hardware you already own. Our point of sale is compatible with the gxCommerce system. Your point of sale terminal is not fully integrated into your accounting, support, and more applications.Starting Price: $24.99 per month -
21
Tabsurvey
Tabsurvey
Measure customer satisfaction on-site with our survey app for iPad. Track and analyze your customer’s feedback on the go! Get a better sense of how your colleagues are doing on a daily basis. Our survey app can help you identify and resolve important issues. Use tab survey as an offline survey app. Download the iPad app and your survey and start collecting your data. Upload later. Use our survey app for iPad to measure the KPIs that matter to you. Whether it’s customers, employees or just offline data collection, tabsurvey is the easy choice if you want to get started in 5 minutes. Simply sign up for an account and compose your first survey. Then download our surveyapp in App Store from your iPad and download your survey to the device. The iPad Survey App will send data if its online and enable you to review your online reports in any browser. Segment your data by location or time or download the data in order to further analyze the results.Starting Price: $21 per month -
22
ReachEdge
ReachLocal
Respond to marketing leads, stay engaged with them, and understand what marketing is working best. ReachEdge software from ReachLocal. Consumers are faced with advertising messages from all angles and in many platforms, from mobile phones to websites, from social networks to traditional mediums. We can help. Digital is everywhere — and it’s in everything you do. As the only leading local media company who is part of the USA TODAY Network, businesses like yours have trusted us to help navigate this digital world and make meaningful connections with our local audiences. And now we’ve teamed up with a recognized global leader in digital marketing, ReachLocal, to make local digital marketing even more powerful because we’re obsessed with getting impactful results for your business. Our company, products, and culture are consistently recognized.Starting Price: $149.00/month -
23
Ameyo by Exotel
Exotel
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal. -
24
Blackbaud Raiser's Edge NXT
Blackbaud
Discover Blackbaud Raiser’s Edge NXT—the first truly comprehensive cloud-based fundraising and donor management software solution built specifically for nonprofits and the entire social good community. Learn how to drive your fundraising efforts, connect your organization, and work smarter and faster with Blackbaud Raiser’s Edge NXT. Blackbaud Raiser’s Edge NXT provides the infrastructure you need to grow your revenue. Blackbaud Raiser’s Edge NXT makes reaching new supporters and engaging existing supporters easier and more effective. Blackbaud Raiser’s Edge NXT means organizations spend more time focused on their missions by streamlining data, reporting, and administrative processes. Save time and money by consolidating disparate processes, communications, and data into one comprehensive cloud solution that’s accessible to your entire organization anywhere, anytime, and on any device.Starting Price: $4000.00/year -
25
Blackbaud Luminate Online
Blackbaud
Blackbaud Luminate Online provides everything you need to acquire more constituents, build online fundraising campaigns, and nurture sustainable donor relationships. Included in every Luminate Online implementation are strategic ongoing services that not only get you up and running but help set your organization up for success. Our consultants guide you in designing a fundraising or engagement campaign of your choice, chosen from our library of best practice templates, and then they provide 3 months of marketing strategies to get your campaign off the ground. Plus, with powerful peer-to-peer and advocacy add-ons and CRM integrations, you can create a full nonprofit engagement experience for your supporters and organization. Manage effective email marketing campaigns every step of the way—from creation and testing to targeted delivery and follow-up. -
26
PlanPlus Online
PlanPlus Online
Building better business begins by building better people. PlanPlus Online Business Edition is the only software product that combines a proven personal productivity engine used by over 15 million people with powerful Customer Relationship Management system. With collaboration, sales, marketing, and project management features, PlanPlus Online’s Business CRM solution enables productivity and ensures accountability within your organization.Starting Price: $12 per user per month -
27
SanityOS
SanityOS
At Sanity OS we specialize in all corners of the digital ecosystem from custom software development, infrastructure, security and consultancy. We build highly scalable, easily maintainable bespoke solutions for any device. We're disciplined in architecting, building, maintaining and securing cloud servers. Need it yesterday? We have a library of pre-built solutions that can be rapidly customized & white labeled. We offer high-level advice and support for infrastructure and software development. We love solving problems, it’s this very obsession that lead us to developing our own software products (SaaS) which are used by thousands of users every day. CRM is powered by AI that enriches data and increases the productivity of thousands of users daily. Email marketing software that doesn't require users to signup or pay subscriptions. A quote tool that allows you to plot items from your inventory onto a map or uploaded images.Starting Price: $14 per month -
28
SPOTIO
SPOTIO
Increase Activity, Set More Appointments, And Drive Revenue With Less Effort. The Spotio Mobile App Helps Your Reps Stay Productive And Organized In The Field. This Gives You The Visibility You Need To Improve Field Sales Performance And Get Real-Time Data. Keep your reps organized with appointments, tasks, routes, sales activities, and lead notes all in one place. Get automated data entry so your field reps can be more focused and productive in the field. -
29
Live Assist for Microsoft Dynamics 365
Communication Business Avenue
With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!Starting Price: $49 per month -
30
Service-Intel
eAutoClub
Service-Intel is a software and CRM solution for the auto repair industry. SI automatically identifies services needs permitting estimating and sales before vehicle drop-off. Really, pre-inspection! Unbiased service-need recommendations based on vehicle service history and daily mileage builds trust and sales. SI POS predictive reporting exceeds customers expectations with ultra-accurate service management and sales transparency.Starting Price: $99.00/month